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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
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4.5 out of 5 stars
stars
1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 351-360 of 763 reviews
Dec 2, 2019
Reviewer name: Margaret
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Don't buy

The cold water keeps turning off. As well as the sign to change the bottle keeps coming on and the bottle is still full. I don't really like it

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thank you for stressing your reservations. I’d love to help you find a solution to these issues. If you reach behind the bottle, there is a small elbow. Press the pipes tight into the elbow, and the elbow on to the pump. Watch the video below for step by step instructions: https://youtu.be/VFDzrWIscpo If it does not fix it, you will need to call customer service. Troubleshooting effectiveness is at its highest when it is over the phone and the customer is at the machine. Since we are unable to call out, please call us at (844) 237-7466 Monday-Friday between the hours of 10 am and 6 pm EST to do further troubleshooting so that we may get your product back into working order. Please have the serial number and model number handy when you call. It is on the back of the machine.

Mar 7, 2021
Reviewer name: Jay3700
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome

Awesome bought thus water cooler to avoid buying plastic water bottles. It is excellent and has saved me in buying water

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thanks for watering us with love, Jay! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.

Jul 22, 2022
Reviewer name: Heidi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great

Love this water dispenser, very slim and not bulky. Works great! Best purchase I’ve made. I recommend it!

Helpful?24QA2EKCX4GW13897155801
Sep 18, 2023
Reviewer name: Awyble
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just the thing!

Perfect fit, quiet, convenient! Just what we needed to replace our previous manual water dispenser.

Helpful?24QA2EKCX4GW13897155801
Dec 14, 2019
Reviewer name: Cookie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Terrific buy

We love our unit! Small, compact, quiet, hot and cold ARE hot and cold, nice looking and we bought it on sale too. Thanx Sam’s & Primo

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

We are happy to hear about your good experience! Thanks for sharing :)

Dec 13, 2019
Reviewer name: Suman
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very useful product.

Its great , water tastes nice too. I like the feature for instant hot water and the instant chilled water.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

We are happy to hear about your good experience! Thanks for sharing :)

Nov 29, 2021
Reviewer name: tammy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

dont' have a title

this was a great spend i like the bottle being in the bottom very easy to load hot water is exactly that very hot

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Hi tammy, and thank you for your gushing support! We're so glad to receive the positive feedback. - Michael P.

Mar 7, 2020
Reviewer name: Annalenore
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Superb

Perfect for our small kitchen area...easy to load and unload bottles! No more back breaking lifting those heavy bottles.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

We are happy to hear about your good experience! Thanks for sharing :)

Dec 7, 2021
Reviewer name: Mike S
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Water Dispenser review

Very good water dispenser. Easy to set up. Cold water is cold and got water is hot. This was a good purchase.

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Good Afternoon, Thanks so much for the kind words, Mike! We are so glad to hear that you’ve had a great experience. Best Regards, José R.

Dec 22, 2023
Reviewer name: SemperMeliora
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great bottom load feature and price!

Bottom load is great. Great price! So nice to have. Doesn’t make water super hot or cold but we don’t mind.

Helpful?24QA2EKCX4GW13897155801