Skip to Main Content
Sams Club
Sams Club
Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
4.5 out of 5 stars
stars1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

Member photos

  • +36 images
Sort by |
Showing 331-340 of 763 reviews
Sep 16, 2019
Jenn
5 out of 5 stars review

Verified Purchase

It’s amazing having both hot and cold water at your fingertips!

Helpful?24QA2EKCX4GW13897155801
Oct 31, 2024
Ken
5 out of 5 stars review

Verified Purchase

Recommend

Super cold and super hot water. No problems!

Helpful?24QA2EKCX4GW13897155801
Jan 4, 2024
Ron
5 out of 5 stars review

Verified Purchase

Good Value

Good Value, works as expected.

Helpful?24QA2EKCX4GW13897155801
Jan 29, 2018
Chelo SD
4 out of 5 stars review

Verified Purchase

Awesome features

This exactly what we wear looking for.No longer asking the neighbor for help in lifting up the 5gallons bottle when replacing the empty one.

Helpful?24QA2EKCX4GW13897155801
Apr 11, 2021
Zen
4 out of 5 stars review

Verified Purchase

Works well. Just a bit noisy

Works Great But a Lil Noisy when cooling water. U can turn it off if you don’t need cold water though.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Hello Zen,<br /><br />Thank you for reaching out. I’d love to help you with this. <br /><br />Usually, when this occurs, it is because of the way the hose lays on the bottle. Dispense water, so it begins to pump, and then stop dispensing and open the door. You can usually see the hose vibrating against the bottle. Just reposition the probe, and that typically fixes it. <br /><br />Please let me know if this fixes the issue. <br /><br />Kind regards,<br />Prescilla

Sep 19, 2022
KBA
5 out of 5 stars review

Verified Purchase

Nice for kitchen

Easy to set up. I bought if for my daughter and she had no problem setting the machine in place. It is a beautiful addition to her small kitchen.

Helpful?24QA2EKCX4GW13897155801
Apr 28, 2024
Donna
5 out of 5 stars review

Verified Purchase

Love it

I own an older version and love it. Bought this one for a housewarming gift for our son. It's every bit as good, so far they love it.

Helpful?24QA2EKCX4GW13897155801
May 20, 2021
Andrew
4 out of 5 stars review

Verified Purchase

Great product with one minor flas

Would have given 5 except that the dispenser lever doesn't stop flow soon enough and causes some water to end up in the tray.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Hello Andrew,Thank you for taking the time to provide us your feedback, as your feedback is extremely valuable to us. Please let us know if you need further assistance. Thank you - Cassandra P.

Dec 13, 2019
Terry
4 out of 5 stars review

Verified Purchase

Noisy

It works great the cold water is the perfect temperature the reason for only 4 stars is that the cooling unit is very noisy and very loud

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thanks for sharing your issues. If this problem persists, please call us between 10 am and 6 pm EST, Monday-Friday at (844) 237-7466 so that we can look into the problem with you.

Dec 22, 2023
SemperMeliora
5 out of 5 stars review

Verified Purchase

Great bottom load feature and price!

Bottom load is great. Great price! So nice to have. Doesn’t make water super hot or cold but we don’t mind.

Helpful?24QA2EKCX4GW13897155801