Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
Back to item details
4.5 out of 5 stars
stars
1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

Member photos

  • +36 images
Sort by |
Showing 321-330 of 763 reviews
Jan 30, 2019
Reviewer name: Annie
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Having hot and cold water at your fingertips is gr

Light, easy to unpack and is exactly what I wanted

Helpful?24QA2EKCX4GW13897155801
Feb 21, 2024
Reviewer name: Patty
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bottom load water dispenser

Very easy to install the water bottle with the bottom load

Helpful?24QA2EKCX4GW13897155801
Sep 6, 2021
Reviewer name: Adler
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great cooler

Cooler is great. Cools fast. Has night light

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.

Nov 2, 2023
Reviewer name: C R
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very satisfied

As described. Very appealing look. Runs quietly and efficiently. Good quality.

Helpful?24QA2EKCX4GW13897155801
Oct 23, 2023
Reviewer name: Mande
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love

I love ours! The water is cold, and the hot water is hot enough to make instant hot chocolate!

Helpful?24QA2EKCX4GW13897155801
Feb 22, 2022
Reviewer name: Table Clothes
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy

Works great. The temperatures work perfect. Makes its easier to put the bottle thru the bottom

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thank you for the great rating, Table Clothes! We're so glad to receive the positive feedback and we are bubbly to hear that you are enjoying your Primo dispenser! - Michael P.

Sep 13, 2018
Reviewer name: Judy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great

Love the bottom loading. Works great. Looks good too

Helpful?24QA2EKCX4GW13897155801
Sep 12, 2019
Reviewer name: Levi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy!

Easy setup. Slim design so it takes up little space.

Helpful?24QA2EKCX4GW13897155801
Jan 20, 2023
Reviewer name: Pete
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value!

Very happy with this dispenser. Provides both hot and cold water. Works great and priced right!

Helpful?24QA2EKCX4GW13897155801
Dec 30, 2020
Reviewer name: ed
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Primo Water Dispenser

Fair product makes quite a bit of noise and is overpriced

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Hi Ed,Thank you for reaching out. I’d love to help you with this. Usually, when this occurs, it is because of the way the hose lays on the bottle. Dispense water, so it begins to pump, and then stop dispensing and open the door. You can usually see the hose vibrating against the bottle. Just reposition the probe, and that typically fixes it. If it does not fix it, we will need to look at other options. Troubleshooting effectiveness is at its highest when it is over the phone, and the customer is at the machine. Since we are unable to call out, please call us at (844) 237-7466 Monday-Friday between the hours of 10 am and 6 pm EST to do further troubleshooting so that we may get your product back into working order. Please have the serial number and model number handy when you call. It is on the back of the machine.  Best Regards,José R.