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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
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4.5 out of 5 stars
stars1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 321-330 of 763 reviews
Jul 7, 2024
Linda
5 out of 5 stars review

Verified Purchase

Water machine

The first machine was defective but the replacement was quick delivery & perfect.

Helpful?24QA2EKCX4GW13897155801
Oct 7, 2021
John
5 out of 5 stars review

Verified Purchase

Convenience at it's finest

Easy purchase from Sam's Club & very easy set-up for purified or spring water

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Hi John,Thanks so much for the kind words, John! We are so glad to hear that you’ve had a great experience. Best Regards,José R.

Oct 12, 2018
Tlou123
5 out of 5 stars review

Verified Purchase

Love This!

Really cold water and So easy to load the water!

Helpful?24QA2EKCX4GW13897155801
Dec 30, 2020
ed
2 out of 5 stars review

Verified Purchase

Primo Water Dispenser

Fair product makes quite a bit of noise and is overpriced

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Hi Ed,Thank you for reaching out. I’d love to help you with this. Usually, when this occurs, it is because of the way the hose lays on the bottle. Dispense water, so it begins to pump, and then stop dispensing and open the door. You can usually see the hose vibrating against the bottle. Just reposition the probe, and that typically fixes it. If it does not fix it, we will need to look at other options. Troubleshooting effectiveness is at its highest when it is over the phone, and the customer is at the machine. Since we are unable to call out, please call us at (844) 237-7466 Monday-Friday between the hours of 10 am and 6 pm EST to do further troubleshooting so that we may get your product back into working order. Please have the serial number and model number handy when you call. It is on the back of the machine.  Best Regards,José R.

Aug 5, 2020
Rev
5 out of 5 stars review

Verified Purchase

So Cool cold water and hot water if you wanted.

Its so cool to have good, fresh drinking water and great water for cooking too.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thank you for taking the time to share your positive experience with us and for your loyalty to the Primo brand.

Aug 28, 2019
Dkny11
5 out of 5 stars review

Verified Purchase

This is just Amazing I bought it for my parents a s they loved it.

Helpful?24QA2EKCX4GW13897155801
Sep 26, 2022
Jessy
5 out of 5 stars review

Verified Purchase

Good choice

It is a pretty good choice, go it for our office

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Nov 12, 2022
Health First
5 out of 5 stars review

Verified Purchase

Water dispenser

This is a good water dispenser. Gives hot and cold water, as needed. Good buy.

Helpful?24QA2EKCX4GW13897155801
Oct 15, 2024
Victor
1 out of 5 stars review

Verified Purchase

Do not buy

Manufacturing defect. I exchanged this twice and had the same problem.

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Nov 2, 2023
C R
5 out of 5 stars review

Verified Purchase

Very satisfied

As described. Very appealing look. Runs quietly and efficiently. Good quality.

Helpful?24QA2EKCX4GW13897155801