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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
4.5 out of 5 stars
stars
1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 231-240 of 763 reviews
Dec 3, 2019
Reviewer name: Andrea
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Hello Primo

The Primo pro plus has simplified my life, no more heavy lifting and has a sleek design. It is easy to load/change water bottles and having the hot water option is definitely a plus. I love Primo pro plus Thank you

Helpful?24QA2EKCX4GW13897155801
Dec 3, 2019
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love The New Design

Excellent new design and the bottom storage for the water eliminates picking up the heavy bottle and turning it upside down. I love the look and ease of use.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thanks! We are glad you like it :) The newer designs really do make these units look great in the kitchen!

Nov 27, 2023
Reviewer name: Joan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Primo Pro-Plus water dispenser

Love this dispenser. The hot water comes out very hot and cold is very cold. Very easy to use and so much easier to replace water jugs than the top load type. I’ve only had for about a month but works well and looks classy.

Helpful?24QA2EKCX4GW13897155801
Jun 3, 2021
Reviewer name: roseofsharon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A Goodlooking Water Dispensing Cooler

I love our new water dispenser. I really like the fact that the bottle is hidden. The hot water is a nice feature for some of us that love hot tea....

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thanks for watering us with love, roseofsharon! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.

Jan 20, 2021
Reviewer name: Joho6
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Functions exactly as advertised!

Have only had this about two weeks. But so far it's all good. Cold water checked out at 47 degrees. Hot water us very hot. We turned the hot off because wife prefers room temperature water.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thank you for the kind words! We are very happy to hear that you are enjoying your Primo water dispenser.

Dec 3, 2019
Reviewer name: MOMKO
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Satisfied customer

Unit is attractive enough to have displayed in my kitchen. Very easy to change water bottles. The whole family is drinking more water and no more individual water bottles in our recycling can!

Helpful?24QA2EKCX4GW13897155801
Dec 3, 2019
Reviewer name: Dueñasland
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Hot water sticks

Overall dispenser is nice, not noisy at all. All water temperatures work well. Although the hot water mechanics sticks so when you pull out your hot water mug/cup the water keeps running. Not good.

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

I’d love to help you with this. We do not have techs, but we can get someone on the phone to go through troubleshooting with you step by step to figure out what is going on and look at other potential options. Troubleshooting effectiveness is at its highest when it is over the phone and the customer is at the machine. Since we are unable to call out, please call us between 10am and 6 pm EST, Monday-Friday at (844) 237-7466 to do further troubleshooting so that we may get your product back into working order. Please have the serial number and model number handy when you call. It is on the back of the machine.

Mar 4, 2023
Reviewer name: Colette
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Primo

Easy setup, quiet and well built. Hot water is HOT! Only downfall is the hot water feature requires two hands for use. Unable to override that safety feature.

Helpful?24QA2EKCX4GW13897155801
Dec 2, 2019
Reviewer name: Bogey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good option to spending thousands in RO.

Great value and safe option for a small family. We use a “Funnel” shaped glass to fill from Primo so as to avoid spills. See picture attached. The fill speed is adequate. The flow is even and no drips.

Helpful?24QA2EKCX4GW13897155801
Oct 23, 2024
Reviewer name: creyes1707
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Be careful if you have toddlers ...

Does what it has to. We got in on special and definitely worth it. Probably not the best to have if you have toddlers at home since all you do is push back and the water is released, but still worth it.

Helpful?24QA2EKCX4GW13897155801