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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
4.5 out of 5 stars
stars
1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 221-230 of 763 reviews
Mar 15, 2024
Reviewer name: Dayanna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazin product.

Works perfect at my house. We love it. It very easy to put the container underneath the water dispenser. Hot water works perfect to drink hot beverages and cold water works great as well.

Helpful?24QA2EKCX4GW13897155801
Jun 19, 2018
Reviewer name: Eddie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Works great!

Been using for about a month. Have rented similar products in the past, so glad I purchased this one. Hot and cold water, fills quickly, and easy to switch out 5 gallon jugs underneath.

Helpful?24QA2EKCX4GW13897155801
Apr 10, 2024
Reviewer name: Retired Memaw
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy and attractive. Hot or cold.

No lifting or flipping 4 or 5 gallon water bottle mid-air, all you need to do is slide water bottle across floor to load! Sharp black and stainless appearance. Cold or very hot water instantly available with locking mechanism on hot side.

Helpful?24QA2EKCX4GW13897155801
Dec 3, 2019
Reviewer name: Charles
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy wife, happy life!

Bought this for the wife. She loves it. Some reviews said it was noisy but I don’t notice much noise. The bottom load is the best as I don’t have to fight flipping a 5 gal bottle over. Went from water heater pot to this and never going back.

Helpful?24QA2EKCX4GW13897155801
Jul 20, 2018
Reviewer name: Aekeo
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ready when you are!

So convenient and space saver. It has useful features, led night light and flashing light when the water is low. Highly recommended for the family with little children, it has safety button.

Helpful?24QA2EKCX4GW13897155801
Dec 2, 2019
Reviewer name: Bogey
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good option to spending thousands in RO.

Great value and safe option for a small family. We use a “Funnel” shaped glass to fill from Primo so as to avoid spills. See picture attached. The fill speed is adequate. The flow is even and no drips.

Helpful?24QA2EKCX4GW13897155801
Aug 22, 2021
Reviewer name: abe
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Save Da Ocean

This is a good quality product easy to set up and use. I like because i will not pollute the ocean with little plastic bottles that end up in the ocean. This is simple and easy to do.

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.

Dec 12, 2019
Reviewer name: Bina
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Nice Machine

Be careful when using hot water, button sometimes sticks in and water co to use to pour out .Otherwise it’s a pleasure Also a little noisy.But good for the price.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

We are happy to hear about your good experience! Thanks for sharing your issues with the hot water, though. If this problem persists, please call us between 10 am and 6 pm EST, Monday-Friday at (844) 237-7466 so that we can look into the problem with you.

Dec 3, 2019
Reviewer name: Dueñasland
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Hot water sticks

Overall dispenser is nice, not noisy at all. All water temperatures work well. Although the hot water mechanics sticks so when you pull out your hot water mug/cup the water keeps running. Not good.

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

I’d love to help you with this. We do not have techs, but we can get someone on the phone to go through troubleshooting with you step by step to figure out what is going on and look at other potential options. <br /><br />Troubleshooting effectiveness is at its highest when it is over the phone and the customer is at the machine. Since we are unable to call out, please call us between 10am and 6 pm EST, Monday-Friday at (844) 237-7466 to do further troubleshooting so that we may get your product back into working order. Please have the serial number and model number handy when you call. It is on the back of the machine.

Nov 27, 2023
Reviewer name: Joan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Primo Pro-Plus water dispenser

Love this dispenser. The hot water comes out very hot and cold is very cold. Very easy to use and so much easier to replace water jugs than the top load type. I’ve only had for about a month but works well and looks classy.

Helpful?24QA2EKCX4GW13897155801