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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
4.5 out of 5 stars
stars1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 201-210 of 763 reviews
Mar 27, 2023
Donald
5 out of 5 stars review

Verified Purchase

Primo

Great so far, it had a weird noise when operating but i taped on it and its but smooth and happy since.

Helpful?24QA2EKCX4GW13897155801
Oct 4, 2024
Monica Lloyd
5 out of 5 stars review

Verified Purchase

Wonderful

The versatility in the temperature use is awesome. I've been drinking more water than ever and no more water bottles.

Helpful?24QA2EKCX4GW13897155801
Apr 3, 2021
Happy camper
5 out of 5 stars review

Verified Purchase

Happy buyer

Great machine for my home , especially I don't need to do heavy lifting with gallons . I recommend for everyone who don't like hundreds bottle monthly .

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Hello Happy Camper , Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience. Please let us know if you need further assistance. Thank you - Cassandra P.

Jan 22, 2024
Funeral Home
1 out of 5 stars review

Verified Purchase

Missing piece

The box this was shipped in was badly damaged, and the top door hinge piece is missing!!! The door won't close, so I have yet to be able to even use this item. Unless I want to leave the door wide open!

Helpful?24QA2EKCX4GW13897155801
Dec 2, 2019
Bogey
5 out of 5 stars review

Verified Purchase

Good option to spending thousands in RO.

Great value and safe option for a small family. We use a “Funnel” shaped glass to fill from Primo so as to avoid spills. See picture attached. The fill speed is adequate. The flow is even and no drips.

Helpful?24QA2EKCX4GW13897155801
Aug 18, 2024
kLowe
5 out of 5 stars review

Verified Purchase

Great Machine

We love this. Not only to we have fresh, col water at ou fingertips, but hot water for cider, hot chocolate, oatmeal, etc. I had to buy this at my local Sams because online third party keptcsending the wrong product.

Helpful?24QA2EKCX4GW13897155801
Feb 11, 2021
rachel
5 out of 5 stars review

Verified Purchase

Get it!!

This is the 2nd water cooler we’ve had. This one is by far the best! Cools the water down quickly and I love The bottom loader. No more throwing out a shoulder to refill!

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thank you for the gushing support. It is customers like you that make us love what we do! As always, please let us know if we can be of further assistance. Thank You - Cassandra P.

Dec 15, 2021
ED
5 out of 5 stars review

Verified Purchase

Great product

This water dispenser is perfect. Heats and chills quickly, compact size, and easy to load the water. I like the paddle dispensing system vs. the electronic devices.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Good Afternoon,<br /><br />Thanks so much for the kind words, ED! We are so glad to hear that you’ve had a great experience. <br /><br />Best Regards,<br /><br />José R.

Dec 3, 2019
Dueñasland
4 out of 5 stars review

Verified Purchase

Hot water sticks

Overall dispenser is nice, not noisy at all. All water temperatures work well. Although the hot water mechanics sticks so when you pull out your hot water mug/cup the water keeps running. Not good.

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

I’d love to help you with this. We do not have techs, but we can get someone on the phone to go through troubleshooting with you step by step to figure out what is going on and look at other potential options. <br /><br />Troubleshooting effectiveness is at its highest when it is over the phone and the customer is at the machine. Since we are unable to call out, please call us between 10am and 6 pm EST, Monday-Friday at (844) 237-7466 to do further troubleshooting so that we may get your product back into working order. Please have the serial number and model number handy when you call. It is on the back of the machine.

Mar 4, 2023
Colette
4 out of 5 stars review

Verified Purchase

Primo

Easy setup, quiet and well built. Hot water is HOT! Only downfall is the hot water feature requires two hands for use. Unable to override that safety feature.

Helpful?24QA2EKCX4GW13897155801