I’ve quit buying another product to flavor the water from my kitchen tap and, instead, have nice, clean, good tasting water from Primo. We have not used the hot water setting, but the cold is really cold … no ice needed.

Bought this as a replacement to an ageing g e top load that was freezing up and frankly the bottles were getting to heavy to load anymore. Very please with it's simplicity and features, like the night light and bottle empty indicator. The hot is piping hot for hot chocolate, oatmeal etc. The cold dispenses fast and is very cold. A snap to install a new bottle and we are on our second bottle since purchasing. I am able to use the rectangular bottle I have been used to picking up for many years as well. Not having that ugly bottle sitting there gives our kitchen a much cleaner and modern look as well.

This is so easy to use. We always had to get one of our guys to load the water on our old top loader. This is as easy as it looks. It has a tube (Makes the water bottle look like a big sports bottle) that is inserted into the bottle (you have to take the whole rubber thing off the bottle) snaps on easy and just move it into the unit, close the door and done!

Works very well. The only reason it's not 5 stars is because the dispenser part tends to get messy when my kids use it. You have to remove your cup away slowly from the dispenser pedal part so that the water flow slows and stops completely before the cup is removed. When you remove your cup quickly, the water doesn't stop quick enough and splashes or drips off from the side of cup. I'm constantly cleaning up water from the overflow catch and around the dispenser.

Sales person lied straight up. Also found out it's Pure Life water they try to give people. It's nasty. What moron bottles filtered Phoenix AZ water? Nestle. That's who. These people sell it. They don't care about providing quality water or decent customer service. Supervisors are useless overall. One called me at 6:40am! Everyone who makes a good amount of outgoing calls for work know that you cannot call that early. Check the online reviews. Also known as Readyrefresh

I purchased this to replace an older version that our booster club uses in the concession stand. The old one didn't keep up with the hot water needed during the colder months for making hot chocolate, so I was excited for a new one. However this one does the same. If we try to make too many cups of hot chocolate, the water turns cold and it takes several minutes for it to heat up again.

The first one delivered did not work properly - the cold water came out warm. I did all the suggested fixes posted on Primo's YouTube but to no avail. I then emailed the company with my concerns. A few exchanges later, a new one was on the way. The second unit works wonderfully. Great customer service!

Couldn’t be happier! I was paying way too much for a water delivery that allowed me to rent their cooler free. Unfortunately, the cost kept rising and then they announced that the following month they were going to charge $50 for cooler reconditioning if I stopped service after that. So I cancelled immediately.

Gifted to a friend who is constantly buying bottled water for her and her family. When I saw the great deal on this bottom load water dispenser I could not resist. My friend has been using for over a month now and she is very satisfied with the functionality. Easy to load with a sleek door to cover the big water huge jug.

This is way better than the over the top bottle install. Where we live the water us never cold out of the faucet. This also saves on single serve water waste. We fill a bottle to go as well. Just slide in the bottle without spillage. The hot water feature has been a great asset. It alerts us when the water is low. Definitely more attractive and we can store flavor additives on top as it is flat.