Where do I start? Number one the water tastes great! The cost savings from buying 5 gallon jugs. No cases of water a gallon jugs littering the kitchen., the dispenser self it's a welcome addition to the kitchen. It's a must buy

Works very well. The only reason it's not 5 stars is because the dispenser part tends to get messy when my kids use it. You have to remove your cup away slowly from the dispenser pedal part so that the water flow slows and stops completely before the cup is removed. When you remove your cup quickly, the water doesn't stop quick enough and splashes or drips off from the side of cup. I'm constantly cleaning up water from the overflow catch and around the dispenser.

The first one delivered did not work properly - the cold water came out warm. I did all the suggested fixes posted on Primo's YouTube but to no avail. I then emailed the company with my concerns. A few exchanges later, a new one was on the way. The second unit works wonderfully. Great customer service!

This is way better than the over the top bottle install. Where we live the water us never cold out of the faucet. This also saves on single serve water waste. We fill a bottle to go as well. Just slide in the bottle without spillage. The hot water feature has been a great asset. It alerts us when the water is low. Definitely more attractive and we can store flavor additives on top as it is flat.

Received the dispenser much quicker than I expected. Seems to work very well but I don't use the hot water feature. Conservation and all that. I'm getting to old to be flipping 5 gallon jugs over so it was time for a bottom loader. It's much easier for me to load this dispenser.

This was exactly what we needed. We have well water that has an after taste so this saves us from buying cases of water bottles and finding a place to recycle the bottles. The bottom feed water bottle feature is a must. No more spilling water trying to turn the bottle upside down on top. The water is always cold.

I purchased this to replace an older version that our booster club uses in the concession stand. The old one didn't keep up with the hot water needed during the colder months for making hot chocolate, so I was excited for a new one. However this one does the same. If we try to make too many cups of hot chocolate, the water turns cold and it takes several minutes for it to heat up again.

I'm a very pleased with my purchase of the Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser. It is convenient and provides piping hot water for my children to make their favorite ramen noodles without using the microwave or stove. Great for morning meds with clean cold water on the spot.

This is so easy to use. We always had to get one of our guys to load the water on our old top loader. This is as easy as it looks. It has a tube (Makes the water bottle look like a big sports bottle) that is inserted into the bottle (you have to take the whole rubber thing off the bottle) snaps on easy and just move it into the unit, close the door and done!

Very happy so far. Quality seems good and features are nice such as a nite light and the levers work well the cold water comes out much faster than our previous model. I also really like the bottle inside the Cabo and not having to life it up on top.