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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
4.5 out of 5 stars
stars1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 131-140 of 763 reviews
Jul 11, 2019
Jen ifers39
3 out of 5 stars review

Verified Purchase

Works great to start with

It worked beautifully for the first few containers of water, now it seems as if the pump is going out. We've had it less than a month and plan on returning it. It looks great in our kitchen, just doesn't seem to work well.

Helpful?24QA2EKCX4GW13897155801
Aug 6, 2019
Gberg clinic
5 out of 5 stars review

Verified Purchase

Fabulous dispenser

Bought another one just like this one in my medical office 4 months ago. We liked it so much we got a second one for staff to use. Great value so far!

Helpful?24QA2EKCX4GW13897155801
Jul 30, 2024
Yvonne
5 out of 5 stars review

Verified Purchase

Loving drinking good tasting water, again!

I’ve quit buying another product to flavor the water from my kitchen tap and, instead, have nice, clean, good tasting water from Primo. We have not used the hot water setting, but the cold is really cold … no ice needed.

Helpful?24QA2EKCX4GW13897155801
Jul 11, 2021
Travis
5 out of 5 stars review

Verified Purchase

Must have!!

Where do I start? Number one the water tastes great! The cost savings from buying 5 gallon jugs. No cases of water a gallon jugs littering the kitchen., the dispenser self it's a welcome addition to the kitchen. It's a must buy

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.

Jul 12, 2019
Dthomas
5 out of 5 stars review

Verified Purchase

Nice looking

We have had this for over a month and so far so good. The employees like the bottom bottle replacement. It looks a lot better than our previous dispenser.

Helpful?24QA2EKCX4GW13897155801
Dec 27, 2018
Joe
1 out of 5 stars review

Verified Purchase

Door looks crooked and doesn’t stay shut. Cold water is not very cold, hot water not that hot. Also, the levers for dispensing come too close to the spout and it is hard to not have spills because of this

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

The door issue sound like something may have happened to the dispenser during the shipping phase that caused the unit to be misaligned. Please give our customer care team a call for assistance. 866 429 7566

Jun 24, 2021
Madrid697
4 out of 5 stars review

Verified Purchase

Great Hit/Cold Water Dispenser

This is a replacement Primo dispenser. The one feature i like on this one is the easy fill by just pushing on the cold water bar and voila. You do have to press red button for hot water but you dont have to hold the button.

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thanks for watering us with love! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.

Jul 20, 2024
A smith
5 out of 5 stars review

Verified Purchase

Love it!

We have had ours about two months now and I love it!! We signed up for Primo water delivery and that is wonderful because I can’t lift anything right now. This way at least the water is delivered and I can get help.

Helpful?24QA2EKCX4GW13897155801
Apr 17, 2023
Krystyn
4 out of 5 stars review

Verified Purchase

Nit Picks

As it's a bottom fed machine it leaves a bit of water at the bottom. It's a bit louder than I anticipated but isn't horribly noticeable. All in all it serves it's purpose and is an exceptional price!

Helpful?24QA2EKCX4GW13897155801
Jul 30, 2019
Mel215
5 out of 5 stars review

Verified Purchase

The water is always super cold

Purchased a few weeks ago and couldn’t be happier. The water gets cold very quick and it is very easy to use especially since you load from the bottom. No more struggling to get those big gallons on top!!!

Helpful?24QA2EKCX4GW13897155801