Easy to use! I go to the water store to get my bottles refilled and the 5 gallon bottles work just fine.I’m not a fan of primo water but I am a fan of there machine

Purchased a few weeks ago and couldn’t be happier. The water gets cold very quick and it is very easy to use especially since you load from the bottom. No more struggling to get those big gallons on top!!!

Door looks crooked and doesn’t stay shut. Cold water is not very cold, hot water not that hot. Also, the levers for dispensing come too close to the spout and it is hard to not have spills because of this

As it's a bottom fed machine it leaves a bit of water at the bottom. It's a bit louder than I anticipated but isn't horribly noticeable. All in all it serves it's purpose and is an exceptional price!

Great unit at a great price. Hot and cold feature and BOTTOM LOADING! Tip: Clean the water tube before you insert into bottle to avoid any weird tastes

The Primo has been really nice, however I would recommend you get one that has three dispensers; cold, hot and room temp. Other than that, this is a great buy.

I like the fact that you have hot and cold water It is a bottom machine, where you just push into machine and plug pump back into the bottle a d thats it No heavy lifting over your head

Bought another one just like this one in my medical office 4 months ago. We liked it so much we got a second one for staff to use. Great value so far!

I like it...the Hot water is perfect for instant coffee...and the cold hits the spot...only problem is the pump...it's very loud when pumping water into the tanks!

We have had ours about two months now and I love it!! We signed up for Primo water delivery and that is wonderful because I can’t lift anything right now. This way at least the water is delivered and I can get help.