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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
4.5 out of 5 stars
stars1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 121-130 of 763 reviews
Mar 15, 2021
Scott
5 out of 5 stars review

Verified Purchase

Freedom to choose where you get your water

Easy to use! I go to the water store to get my bottles refilled and the 5 gallon bottles work just fine.I’m not a fan of primo water but I am a fan of there machine

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thanks for watering us with love, Scott! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.

Jul 30, 2019
Mel215
5 out of 5 stars review

Verified Purchase

The water is always super cold

Purchased a few weeks ago and couldn’t be happier. The water gets cold very quick and it is very easy to use especially since you load from the bottom. No more struggling to get those big gallons on top!!!

Helpful?24QA2EKCX4GW13897155801
Dec 27, 2018
Joe
1 out of 5 stars review

Verified Purchase

Door looks crooked and doesn’t stay shut. Cold water is not very cold, hot water not that hot. Also, the levers for dispensing come too close to the spout and it is hard to not have spills because of this

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

The door issue sound like something may have happened to the dispenser during the shipping phase that caused the unit to be misaligned. Please give our customer care team a call for assistance. 866 429 7566

Apr 17, 2023
Krystyn
4 out of 5 stars review

Verified Purchase

Nit Picks

As it's a bottom fed machine it leaves a bit of water at the bottom. It's a bit louder than I anticipated but isn't horribly noticeable. All in all it serves it's purpose and is an exceptional price!

Helpful?24QA2EKCX4GW13897155801
Nov 15, 2021
Jb
5 out of 5 stars review

Verified Purchase

Great product

Great unit at a great price. Hot and cold feature and BOTTOM LOADING! Tip: Clean the water tube before you insert into bottle to avoid any weird tastes

Helpful?24QA2EKCX4GW13897155801
reply from PrimoWaterCustomerService

Thank you for your gushing support! We're so glad to receive the positive feedback. - Michael P.

Aug 27, 2018
Art173
4 out of 5 stars review

Verified Purchase

Missing one feature

The Primo has been really nice, however I would recommend you get one that has three dispensers; cold, hot and room temp. Other than that, this is a great buy.

Helpful?24QA2EKCX4GW13897155801
Nov 13, 2023
Josie
5 out of 5 stars review

Verified Purchase

Primo water machine

I like the fact that you have hot and cold water It is a bottom machine, where you just push into machine and plug pump back into the bottle a d thats it No heavy lifting over your head

Helpful?24QA2EKCX4GW13897155801
Aug 6, 2019
Gberg clinic
5 out of 5 stars review

Verified Purchase

Fabulous dispenser

Bought another one just like this one in my medical office 4 months ago. We liked it so much we got a second one for staff to use. Great value so far!

Helpful?24QA2EKCX4GW13897155801
Aug 14, 2019
CD
4 out of 5 stars review

Verified Purchase

Hot and Cold water Dispenser

I like it...the Hot water is perfect for instant coffee...and the cold hits the spot...only problem is the pump...it's very loud when pumping water into the tanks!

Helpful?24QA2EKCX4GW13897155801
Jul 20, 2024
A smith
5 out of 5 stars review

Verified Purchase

Love it!

We have had ours about two months now and I love it!! We signed up for Primo water delivery and that is wonderful because I can’t lift anything right now. This way at least the water is delivered and I can get help.

Helpful?24QA2EKCX4GW13897155801