Door looks crooked and doesn’t stay shut. Cold water is not very cold, hot water not that hot. Also, the levers for dispensing come too close to the spout and it is hard to not have spills because of this

The Primo has been really nice, however I would recommend you get one that has three dispensers; cold, hot and room temp. Other than that, this is a great buy.

I like the fact that you have hot and cold water It is a bottom machine, where you just push into machine and plug pump back into the bottle a d thats it No heavy lifting over your head

We have had ours about two months now and I love it!! We signed up for Primo water delivery and that is wonderful because I can’t lift anything right now. This way at least the water is delivered and I can get help.

I’ve quit buying another product to flavor the water from my kitchen tap and, instead, have nice, clean, good tasting water from Primo. We have not used the hot water setting, but the cold is really cold … no ice needed.

So far so good, was a simple plug and play. Much easier than putting in a giant bottle upside down. Works great a few weeks in, hopefully it holds up for the long haul but even if it only lasts a few years still a great purchase for ease of use.

It worked beautifully for the first few containers of water, now it seems as if the pump is going out. We've had it less than a month and plan on returning it. It looks great in our kitchen, just doesn't seem to work well.

My family drinks a lot of water and we were running through bottled water like crazy which is very costly. This is the best purchase I've made this year..

I love this water dispenser! Easy set up and doesn't take up much space. Instant hot and cold water and convenient bottle storage underneath makes it easy to replace the water bottle.

We have had this for over a month and so far so good. The employees like the bottom bottle replacement. It looks a lot better than our previous dispenser.