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Customer reviews for Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black for
Primo Pro-Plus Bottom-Load Hot and Cold Water Dispenser, Black
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4.5 out of 5 stars
stars1,817 ratings763 reviews
  1. 5 stars77% (1,392)
  2. 4 stars10% (182)
  3. 3 stars3% (61)
  4. 2 stars3% (54)
  5. 1 star7% (128)

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Showing 111-120 of 763 reviews
Jan 10, 2019
Raul
5 out of 5 stars review

Verified Purchase

Great water dispenser for the family

Great water dispenser for the family, tale less space than others. Keep water warm and cold ready to use for all the needs. Family love it.

Helpful?24QA2EKCX4GW13897155801
Oct 25, 2024
MissCheryl
3 out of 5 stars review

Verified Purchase

I hope it lasts. Second one is not the same.

This is my second one. The compressor is extremely noisy and so is the pump.Everything sounds out of balance.

Helpful?24QA2EKCX4GW13897155801
May 30, 2021
Karla
3 out of 5 stars review

Verified Purchase

Very loud

The product looks nice, but wish hot water was hotter and it’s very loud. Would not have bought it if I would have known

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Hello Karla, Thank you for your feedback as it is very valuable to us.Usually, when this occurs, it is because of the way the hose lays on the bottle. Dispense water, so it begins to pump, and then stop dispensing and open the door. You can usually see the hose vibrating against the bottle. Just reposition the probe, and that typically fixes it. If this does not work, please call us at (844) 237-7466 Monday-Friday between the hours of 10 am and 6 pm EST to do further troubleshooting. Please have the serial number and model number handy when you call. It is on the back of the machine. <br />Thank you - Cassandra P.

Jun 9, 2023
Georgia
4 out of 5 stars review

Verified Purchase

Nice change in water cooler design

Very nice water cooler. It is compact and well designed. Getting used to loading from the bottom, however, takes up less space.

Helpful?24QA2EKCX4GW13897155801
Dec 28, 2018
Printer302
5 out of 5 stars review

Verified Purchase

Purchased the unit due to rising cost and delivery issues with offsite company. Very easy to setup, load the bottles, and use. Works great.

Helpful?24QA2EKCX4GW13897155801
Jun 2, 2019
Goingngoing
4 out of 5 stars review

Verified Purchase

Works Well but.....

It works well but when you change water bottles it doesn’t reset right away and blinks red as if the water bottle was empty.

Helpful?24QA2EKCX4GW13897155801
Apr 9, 2019
HMac
5 out of 5 stars review

Verified Purchase

Love this water dispenser!!

I ordered this after our old water dispenser broke. I am so pleased with my purchase and it’s so much easier with the bottom bottle loader.

Helpful?24QA2EKCX4GW13897155801
Feb 17, 2024
healthy woman
5 out of 5 stars review

Verified Purchase

Want to use Sam's water

I really like it. I thought that I could use Sam's water for it? If it wasn't for that I would have given it a5.

Helpful?24QA2EKCX4GW13897155801
Jul 30, 2019
Mel215
5 out of 5 stars review

Verified Purchase

The water is always super cold

Purchased a few weeks ago and couldn’t be happier. The water gets cold very quick and it is very easy to use especially since you load from the bottom. No more struggling to get those big gallons on top!!!

Helpful?24QA2EKCX4GW13897155801
Mar 8, 2021
Jodi Z
5 out of 5 stars review

Verified Purchase

Great product!

I love this water dispenser! Easy set up and doesn't take up much space. Instant hot and cold water and convenient bottle storage underneath makes it easy to replace the water bottle.

Helpful?24QA2EKCX4GW13897155801
reply from Supplier Response

Thanks for watering us with love, Jodi! We appreciate the compliment, and we are so happy to hear about your positive experience. Thank you - Cassandra P.