This item is very well made, fully assembled out of the box. Primo bottle slide in neatly, easy to attach. Cold and hot features work perfectly. Contrary to what some have written, the unit operates quietly even when cooling. (Would you hear it in a quiet bedroom at night? Yes. In a household kitchen? no ...) Nice and sleek looking as well. Certainly can’t be beat for the price (and the low price is not reflected in the quality you get).

I have used a top load water cooler for 8 years and the cold water in this water cooler is nowhere near as cold. My other cooler had an adjustment to lower the water temp but this one is not adjustable. If I could have adjusted the temp I would be completely satisfied. I wish I would have kept my original cooler but I gave it away when this one arrived. If I would have kept it I would have returned this one.

The unit works great, But we like to fill our water bottles and jugs which are almost impossible to fit under the spigots. Also the bottles we use have a narrow opening on top, which is smaller than the spigots. If you are buying this to fill cups or glasses that are 12 oz or less you will not have a problem.

Purchased Primo Pro Plus Bottom Loader about two weeks ago. I am enjoying it so far. So far no issues. I ordered online then went and picked it up. Less money spent on buying water bottles and my kids are actually drinking more water now. They would usually get a bottle of water, drink some and I would have multiple half full bottles sitting around the house. Water is cold and tastes clean (better than the water bottles I usually buy). Hot water is perfect temperature for when I make tea and when I cook and have to make broth (dissolving) kind. So far no issues. I ordered online then went and picked it up.

We buy lots of bottles of water. We finally decided to purchase this to see if it was worth it. I have to say it has been a game changer. The water tastes better and for us it is a lot more convenient than putting bottles of water in the fridge. The hot water temperature is great for instant potatoes or oatmeal.

I recently bought this from Sams for my Son Walker in Jackson MS which has terrible water quality. Within 2 weeks the cold water side quit dispensing sporadically which is very frustrating. The hot water side will work when this happens so i know it's something with a pump or circuit connection. Anyway I will be returning this to Sam's & try another one.

Great dispenser, mine was damaged when delivered. I called customer service and they credited me back some money. I am pleased. This is the best deal for it being a bottom storage and also having stainless steel. The dispensers work great and it isn’t loud!

Best thing since bottled water

I love this water cooler! It’s so attractive & having the water bottle hidden is a great bonus!

Good machine. Saves me money