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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 51-60 of 965 reviews
Mar 5, 2025
Reviewer name: SaltyDog
4 out of 5 stars
4 out of 5 stars review

Easy Installl & Set Up

It's been three months now and I'm completely satisfied with my purchase,. It's as easy to install and set up. The picture quality is crisp and clean. Only downside is when adding streaming channels it prompts you to save it on home screen, if you miss that, then it doesn't appear until you do a search

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 9, 2025
Reviewer name: Greenie
4 out of 5 stars
4 out of 5 stars review

Samsung 65” Crystal UHD7200D TV

Color is fantastic, lots o added content and free shows and movies. Do not like the remote. No way to enter station number directly instead of going station by station on the guide. Trying to scan “all stations “ is difficult. Yes I would buy again, in fact I did buy the same TV, in slightly smaller size.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: Nanaof6
2 out of 5 stars
2 out of 5 stars review

Poor sound

I bought this because I wanted to get a larger TV. I’m pleased with the size and the color, but I am not pleased with the volume. Some channels will blow your ears off while others. You have to turn it up to a maximum level to even hear you never know which way it’s going to be.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Nanaof6, I apologize for the inconvenience you have had with the inconsistent sound volume. Please try adjusting the following Settings to improve your experience. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume = On. You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. If the issue persists, please reach out to us so that we can provide further troubleshooting. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Feb 8, 2025
Reviewer name: Johnny
4 out of 5 stars
4 out of 5 stars review

Good Bedroom TV

Have owned this set for about 3-4 months and overall am pleased considering the price, however it will exit the Spectrum App unexpectedly at times. It has been great for the bedroom, but isn’t as fast when doing certain things or opening apps like the Spectrum app as I thought it would be.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 11, 2025
Reviewer name: TVPRO
2 out of 5 stars
2 out of 5 stars review

Not Happy With New Smart TV

Very disappointed in the performance of this TV. Same refresh rate as the 55' TCL I replaced with this TV, yet it constantly gets blurry before ultimately displaying a clear picture. The remote is terrible, ridiculously small and impossible to read in a darkened room when changing programming. Is there an alternative remote? The home screen is a mess, with so much junk I would never use and again, the layout is too small for a TV this size. I have a ROKU stick plugged into my 45' Samsung plasma in a bedroom that I have had since 2013 and it performs flawlessly. The new set audio is fine with the TCL soundbar, and excellent with the Avantree blue tooth headphones, but the overall performance of the new Samsung is lacking, despite a super high speed internet connection.. I am a television professional and am at a loss at what to do with this new set. Suggestions helpful, as right now I want to return it and try something that performs as advertised.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Specialist

TVPRO, Thank you for sharing your thoughts on the picture quality of your DU7200D TV. To ensure you’ve got the latest image updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update. If the picture you’re seeing is still not to your liking after updating firmware, you may want to adjust the picture clarity settings by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings - Off: Picture Clarity Settings will always be off - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction. To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU7200D TV to download the guides you would like. The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Apr 21, 2025
Reviewer name: Celticman88
5 out of 5 stars
5 out of 5 stars review

Amazing product

My wife surprised me with a new tv on Christmas. I have been amazed at the quality of the picture, the sound and the many features on this tv. Picture is so crisp and clear. Certain movies or shows are so dark and this tv can brighten up the picture to make it an enjoyable viewing experience. Love this tv price was fantastic thinking of getting another for our room. Thanks Samsung for your amazing affordable product can’t say enough. Sports on this tv is perfect I watch a ton of basketball and it’s the best tv I’ve ever owned

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 6, 2025
Reviewer name: AnitaD
4 out of 5 stars
4 out of 5 stars review

55" Class Crystal UHD DU7200-No optical cable port

This television is fantastic for our needs However, there is no optical cable port which has prevented us from utilizing one remote for all the purposes we need. That was very disappointing. We are now in the process of finding a converter cable so we don’t have to buy a new HDMI soundbar.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: The Dean
4 out of 5 stars
4 out of 5 stars review

New TV

I bought the 85” Samsung, very happy with it. I was worried it might look too big for the area, but it works great, happy that I didn’t go smaller. The picture is great, but the sound isn’t that great, I must have the volume set higher than I wanted, so I will need to buy a sound bar. .

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 20, 2025
Reviewer name: Lefty
1 out of 5 stars
1 out of 5 stars review

Clarity

I truly believe this to be the most clarity I have seen from this than in any others I have purchased thru the years. The only feature I dislike is that the controller is too lightweight and makes it harder for those of us who are no longer in the young stages of our life to hold on to. Other than that I am greatly enjoying.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Lefty, Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 20, 2025
Reviewer name: HSKSC
4 out of 5 stars
4 out of 5 stars review

Picture quality is good

Picture quality is good, design is good, but moving between devices is a bit inconvenient, and when adjusting the volume, it often switches to another section, which causes a lot of embarrassment during presentations. The TV itself is excellent, but the software is somewhat inconvenient. For example, the options that can be set within the TV and the connectivity between the TV and linked devices don’t work as desired, making it a bit uncomfortable.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645