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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 1-10 of 965 reviews
Mar 23, 2026
Reviewer name: Aleco112
5 out of 5 stars
5 out of 5 stars review

I’m very impressed with the Samsung UN85DU7200DXZA

[This review was collected as part of a promotion.] The Samsung UN85DU7200DXZA is an impressive TV that delivers a truly immersive viewing experience with its massive 85-inch screen and sharp 4K picture quality. Colors are vibrant, clarity is excellent, and even non-4K content looks great thanks to Samsung’s processing. The smart TV interface is smooth, easy to navigate, and gives quick access to popular apps like Netflix and YouTube. Setup was simple, and the overall design is sleek and modern, fitting well in any living space. While the built-in sound is decent, pairing it with a soundbar enhances the experience. Overall, this TV offers outstanding value for its size and performance, making it a great choice for movies, sports, and gaming.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
May 16, 2026
Reviewer name: Tubbs
5 out of 5 stars
5 out of 5 stars review

The picture is awesome. Some shows I watch the pop

[This review was collected as part of a promotion.] I enjoy my Samsung tv…. Now and then occasional stopping in the middle of A TV program but overall, it works very well. Enjoy it.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Sep 30, 2024
Reviewer name: George
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Warranty nightmare

The TV is great but nothing warranty wise was in the box. No warranty book, no 800 number etc. If something would go wrong with the TV I would not know who to contact!!!

Helpful?39HMRPI2C1I113892053645
Oct 10, 2024
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Samsung 60" DU7200 Series TV

Very nice TV for the price. Vibrant and clear picture quality and decent sound. Easy to use remote control and nice set of built-in Smart TV features and apps.

Helpful?39HMRPI2C1I113892053645
Nov 1, 2024
Reviewer name: Hugo
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very good TV.

This is a very good TV. Has all the apps. Easy to operate and a great controller. The only negative that I have found is that the volume does not come on immediately after you mute it. It is slow to return to the set volume. If it wasn’t for that I could give it a 5star rating.

Helpful?39HMRPI2C1I113892053645
Jul 25, 2024
Reviewer name: Raymond
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

***Don't Buy TV'S Online From Sam's***

1st TV Arrived Broken.. They Sent Out Another,Which Was Damaged Worse Than The 1st One!!!!!!!!!!!!!!. They Were Suppose To Pick Up Both Units.. Well, It's Been ***2-WEEKS AND ZERO RESPONSE*** GREAT CUSTOMER SERVICE..NOTTA

Helpful?39HMRPI2C1I113892053645
reply from Samsung

Hi Raymond,I'm very sorry to hear about your experience receiving two broken Samsung TVs. I recommend getting in touch with your local Sam's location if you have not already done so. We hope your issue is resolved quickly. If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.~ Samsung Advisor

Feb 21, 2026
Reviewer name: 72Golfer
1 out of 5 stars
1 out of 5 stars review

TV's Not Samsung's best effort

[This review was collected as part of a promotion.] This TV automatically returns to Samsung TV Channel interrupting the show we are actively watching. Extremely aggravating, wife and I hate this TV. We have search for settings to disable this function and can't locate one.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Aug 18, 2025
Reviewer name: Kristi
1 out of 5 stars
1 out of 5 stars review

Turns off mid show

I bought this tv one year ago and only used it during the few winter months. Just tried to watch a show and it shut off mid show and will not come back on.

Review from Samsung US
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Oct 23, 2024
Reviewer name: Kurt53
1 out of 5 stars
1 out of 5 stars review

Pinched Pennies with no Optical Audio Output

Samsung really messed up by not having an optical audio output on this tv. We have purchased and currently own numerous Samsung tvs and I believe they ALL have the optical audio output option built in until we purchased this one. We originally didn’t plan to install an external sound system but now we find that it won’t be a clean straight forward option on this tv. Shame on Samsung for doing this. We are considering swapping this tv with one of our other Samsung TV’s that we have in other locations since they all have the needed optical audio output. This isn’t ideal for us because the tvs are not the same size that we will be swapping. Sorry Samsung but you just lost a loyal customer.This was the wrong place to pinch pennies!

Helpful?39HMRPI2C1I113892053645
reply from Samsung

Kurt53,Thank you for sharing your thoughts on the available input connections - we'll be sure to pass this along to our design teams.Please note that our DU8000D TV Series and higher feature an Optical input.If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:• LiveChat• Manuals, Software, & Warranty Info~ Samsung Specialist

Oct 6, 2024
Reviewer name: Rodney
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broken when unboxed.

Screen was shattered. I will be returning when it stops raining.

Helpful?39HMRPI2C1I113892053645
reply from Samsung

Hi Rodney,I'm very sorry that your TV was broken upon unboxing. Please reach out to Sam's Club Customer Service if you have any issues returning your item. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~Samsung Advisor