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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 21-30 of 965 reviews
Jul 3, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great addition to our home

[This review was collected as part of a promotion.] This TV was purchased to replace another Samsung TV we had for over 10 years. Excited to add it to our Master Bedroom area as the main focus piece in the room. With a 55" display, it can be seen from all areas in the room. We are very pleased with the picture and sound quality. Really like the new technology advacements that Samsung has put into their products. Now we can control the device with our smartphone. This is a great feature since we often get busy and forget to turn the unit off when leaving the room.

Review from Samsung US
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Oct 24, 2024
Reviewer name: JMaxim
5 out of 5 stars
5 out of 5 stars review

Samsung Smart Tv

[This review was collected as part of a promotion.] This TV was very easy to setup and operate. I found it very easy to navigate the settings and move the icons around to get them to my preferred order. The picture is fantastic it almost looks 3D! I forgot that one of my old TV’s was a Samsung too and I haven’t had any issues with that one too! I will definitely look at Samsungs again when I need to replace one of my other TVs

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Dec 27, 2024
Reviewer name: Firstsamsungtv
2 out of 5 stars
2 out of 5 stars review

Not user friendly

[This review was collected as part of a promotion.] The TV makes it difficult to select the connected devices properly , the Bose sound bar I connected was constantly reverting back to use the built in tv speakers instead after I set the sound bar as the primary sound device. The picture quality is fine, no where near as clear and bright as my lg oled but expected and acceptable for the price. There are also lots of features and options (too many) but they are not very user friendly.

Review from Samsung US
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reply from Samsung Advisor

Hi FirstSamsungTV, We appreciate your feedback on the DU7200 TV. Please try the below Settings adjustments to resolve any issues you are experiencing. First, please set the Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. Next, check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. For optimal performance, please ensure you are running the latest Firmware. Go to Settings> Support> Software Update. If you need more help, please do not hesitate to reach out to us. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

May 5, 2025
Reviewer name: Brownies
4 out of 5 stars
4 out of 5 stars review

Great picture

Great picture The only thing I’m not happy with is the remote. Many times I’m pushing the buttons many times before it gets what I want . Occasionally I’ve turned the tv off and started again I also thought when I bought it it had voice remote- the remote does not have that microphone button???? Ice cream shop

Review from Samsung US
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Nov 19, 2024
Reviewer name: scottystrue2U
5 out of 5 stars
5 out of 5 stars review

The most realistic screen.

[This review was collected as part of a promotion.] I use my Samsung TV to stream movies music videos on YouTube and also use it to monitor my whole house. I don't even have to have the remote no more looking for that because it's on my phone exactly the same as it is they came with the TV This is one of the best TVs I've ever had the most realistic pictures if you put the ocean scene on there yes it looks like an ocean and it's so big and it's right there bold in front of you number one TV I've ever had check it out you like it too.

Review from Samsung US
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Nov 25, 2024
Reviewer name: Pacrat
3 out of 5 stars
3 out of 5 stars review

Sound and picture excellent.

My review doesn't do the tv justice. The picture, sound quality is great. However, I have a hearing problem and couldn't hook up headphones that would plug into optical/audio port. But there wasn't one. For what they cost, this really cheapend the tv. Have to buy more stuff just to hear. Without a hearing problem, Tv is excellent.

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reply from Samsung

Hi Pacrat,Thank you for sharing your opinion with us on the DU7200 TV. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~Samsung Advisor

Oct 14, 2024
Reviewer name: KT2024
4 out of 5 stars
4 out of 5 stars review

Love the clarity

[This review was collected as part of a promotion.] Disappointed that the connection to the internet is so erratic. My WiFi is strong and near the tv. Also, other devices are connected. But the tv frequently loses connection even though it says it is connected to the internet.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Jun 16, 2024
Reviewer name: SansungRon
4 out of 5 stars
4 out of 5 stars review

Dedicated to Samsung ....

[This review was collected as part of a promotion.] This TV has a lot of great features.I'd like to fact that i'm able to mirror my phone to it. I enjoyed that it could be cast too . I will make a great word-of-mouth advertisement for Samsung.If I win this project.

Review from Samsung US
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Jan 18, 2025
Reviewer name: Nancy
3 out of 5 stars
3 out of 5 stars review

Don't switch from Roku

I have been a Roku girlie for 10 years but then got gifted a larger Samsung tv. Samsung's interface is not as user friendly as Roku and definitely not as pretty. The home screen also aggressively pushes Samsung TV and their options - I don't care, I just want my apps. The remote is also limited given the app version of the remote has a worse UX and UI than the actual TV. The TV shows microphone capabilities but the remote does not have that function. I am giving this 3 out of 5 stars because at least the picture is decent and sound is fine. But otherwise, this TV is unnecessarily complicated.

Review from Samsung US
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reply from Samsung Specialist

Hi Nancy, Thank you for sharing your thoughts on the interface and remote - we'll be sure to pass your feedback along to our internal teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Aug 30, 2024
Reviewer name: MarykayladyPM
5 out of 5 stars
5 out of 5 stars review

Excellent Samsung 43" Crystal UHD

[This review was collected as part of a promotion.] This Samsung television is used in a bedroom size room for gaming, live television and streaming. The graphics are exceptional and sound quality is very good. I love the Samsung TV Plus. I use an antenna for reception. Definitely no regrets.

Review from Samsung US
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