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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 11-20 of 965 reviews
Oct 6, 2024
Reviewer name: Rodney
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Broken when unboxed.

Screen was shattered. I will be returning when it stops raining.

Helpful?39HMRPI2C1I113892053645
reply from Samsung

Hi Rodney,I'm very sorry that your TV was broken upon unboxing. Please reach out to Sam's Club Customer Service if you have any issues returning your item. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~Samsung Advisor

Aug 27, 2024
Reviewer name: Kc
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Poor remote

The remote is poor we use the one from our old tv. Much more adult friendly and not so miniture

Helpful?39HMRPI2C1I113892053645
Apr 14, 2026
Reviewer name: DeepInYouu
5 out of 5 stars
5 out of 5 stars review

Smart thing

Smart thing user-friendly easy to set up with QR code

Review from Samsung US
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Aug 22, 2025
Reviewer name: Morgin
4 out of 5 stars
4 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] There was not an option for my model tv. UN55DU7200DXZA

Review from Samsung US
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Nov 26, 2024
Reviewer name: Pittsburghblauck
5 out of 5 stars
5 out of 5 stars review

This TV is Amazing!!!

[This review was collected as part of a promotion.] I thought all tvs were created equal and honestly didn't put much thought into getting a new tv. I knew I wanted a samsung just didn't know which one, but this tv is amazing! From the features, to the rich color , and the amazing sound. I now know I made the right choice and will never get any other tv brand. The amount of apps almost seem endless, and how the tv fully integrates with my samsung s23 ultra; I no longer have to worry about looking for the remote. Thank you for an amazing tv samsung,you have solidified me into being a customer for life!

Review from Samsung US
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Sep 10, 2024
Reviewer name: CroneWoman51
5 out of 5 stars
5 out of 5 stars review

I’m really enjoying this product

[This review was collected as part of a promotion.] This is my first smart TV, but I have purchased Samsung TV’s in the past and have been very pleased with Samsung products. The picture, sound, and ease of use are outstanding. I’m extremely happy with this product.

Review from Samsung US
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Sep 2, 2024
Reviewer name: Milyendolrman
5 out of 5 stars
5 out of 5 stars review

This TV is amazing!

[This review was collected as part of a promotion.] I greatly enjoy the TV. The color and clarity is amazing. I do much research before purchasing a product, all my TVs are from Samsung as they have been the best quality over the past 15 years in my opinion. The sleek design looks very nice too.

Review from Samsung US
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May 23, 2025
Reviewer name: JohnB
1 out of 5 stars
1 out of 5 stars review

Very bad glare experience

Very poor screen appearance for the money I paid for this TV. Very unhappy. There is a very obvious, blatant light bulb refection on the TV screen that is caused by a standard basic light fixture located on the ceiling nearby where the TV is set up. The light's glare on the TV screen is always present and makes for a horrible viewing pleasure. Your TV screen should have been designed much better so that it reflected.

Review from Samsung US
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reply from Samsung Advisor

Hi JohnB, We appreciate your feedback on screen reflections with the Samsung DU7200 TV. Room lighting plays a significant role in how reflections appear, and while we aim to reduce glare where possible, complete elimination isn't guaranteed. For improved glare control, we recommend repositioning the TV to avoid direct light or consulting a professional installer. Samsung’s Glare Free screen is available starting with the QN90F Neo QLED 4K, while Anti Reflection technology is included on select models beginning with the S85F OLED and above. If you have any questions about features or setup, our team is here to help at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You can also LiveChat with an agent through the ‘Support’ link on our website. ~Samsung Advisor

May 22, 2025
Reviewer name: Jimini24
3 out of 5 stars
3 out of 5 stars review

Beautiful picture!

The unit has a beautiful picture, but as far as ease of use, that's another story. I have 4 Samsung TV's and this one for some reason is very difficult to navigate. I can't add apps that I view and always have to go to search to find them, which is annoying.

Review from Samsung US
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reply from Samsung Brand Ambassador

Jimini24: Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Ambassador

Jun 5, 2025
Reviewer name: Chuck
4 out of 5 stars
4 out of 5 stars review

Great tv, lots of tv Goodies

Great tv, works fine but cannot give it 5 stars as it will not allow me to play my nil plus without great difficulty. Had I known this I would not have bought the tv. At times I feel the control could be easier to use. Great picture, we use surround sound by Bose, Lots of tv goodies.

Review from Samsung US
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