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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 451-460 of 965 reviews
Feb 5, 2025
Reviewer name: Dmkk
4 out of 5 stars
4 out of 5 stars review

Great except for no optical audio output

Excellent picture and ease of install and setup. One star off for no optical audio output. Almost returned because of it. But found workaround thanks to the internet.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 19, 2025
Reviewer name: cjinwg
2 out of 5 stars
2 out of 5 stars review

Mediocre at best.

Mediocre at best. TV shuts off randomly and whilst watching Samsung TV show will randomly switch to another Samsung channel. Will never buy Samsung again. This is the fourth Samsung I’ve owned and am going to another brand.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi cjinwg, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 5, 2025
Reviewer name: CostcoShopper
4 out of 5 stars
4 out of 5 stars review

Good TV

Bought TV for a small den. Perfect size, great picture. Only issue I have is with the remote- it's just too small. Buttons are hard to use. Reminds me of typing on the old Blackberry QWERTY.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: Charlie Cheese
5 out of 5 stars
5 out of 5 stars review

Upgrade prior Samsung-no longer recognizing router

Only Complaint was Sticker on Screen difficult to Remove and used Mr. Clean Eraser pad and water only, and it still left a mark where sticker was - you should use easily removable stickers ONLY - on Screens

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 6, 2025
Reviewer name: Maby
5 out of 5 stars
5 out of 5 stars review

Relaxing after the office

I bought my Samsung TV a few months ago. It is awsome. Nitid, good colors, great sound. I enjoy, besides the usual streaming, the channels that Samsung plus comes with.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 12, 2025
Reviewer name: Jpdda
4 out of 5 stars
4 out of 5 stars review

Great picture and yes gestures but that voice 😝

I don’t like the voice. I can’t understand it sometimes and hate when it’s very obvious the voice is not coming out of the mouths of the people talking.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 22, 2025
Reviewer name: Tammers
5 out of 5 stars
5 out of 5 stars review

Great product!

The Samsung TV is the best. We've owned Samsung TV's for the last 25 years and haven't had any issues. We just bought our son a new Samsung this past Christmas and he's very happy with it. We currently have 4 Samsung TV's in our home.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Reviewer name: Cybdiver
3 out of 5 stars
3 out of 5 stars review

Missed potential

The picture is good the speakers are awful, there's no way to go directly to a channel without scrolling. The blue tooth is not the latest considering the set was recently manufactured. I gave it 3 stars for picture quality.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Cybdiver, Thank you for your feedback. Please know your opinion is important to us and will be shared with our internal teams. Regarding audio issues, there are several volume features you can adjust, which may improve your audio experience. 1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. 2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound. 3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode. To select a channel on your TV, press the 123/Settings button on your remote. Then select the number keypad and enter the channel number. The Bluetooth in the DU7200 TV is up to date and should connect to your external Bluetooth devices. If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Mar 5, 2025
Reviewer name: Jaye
5 out of 5 stars
5 out of 5 stars review

Samsung 75"

LOVE LOVE LOVE IT!!! The previous Samsung was a 65 inch NOT smart tv. That's how old it was and still going. The sound is sooooo much better and of course the picture is AMAZING! It's so smart it's make me feel dumb.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 19, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Great tv!

I purchased this product a couple months ago for our bedroom and we love it! The picture quality is great and the TV was discounted at a great price as well. It also came with 3 year warranty so it was a no brainer!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645