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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 221-230 of 965 reviews
Dec 27, 2024
HappyFamily
5 out of 5 stars review

Crystal UHD is a MUST have!

[This review was collected as part of a promotion.] My husband and I have always been huge fans of Samsung products, we have been wanting to upgrade our family TV for quite some time now but didn’t really want to rush into buying just anything, UNTIL we saw this Samsung tv - 85” crystal UHD while out shopping and we knew that this tv was the one. It did not disappoint! It’s very clear and you can certainly tell it’s a high def., smart tv. We love it! We find ourselves having more family time watching movies. Thank you Samsung

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 5, 2025
Grayvlad
4 out of 5 stars review

Good TV, lousy remote.

The tv is fine and the picture is great. My problem is with the remote which is sort of indecipherable Gone are all the familiar ttems like vol. arrows, channel arrows, and basically all words. The control and buttons are too small and trickier to work. I gave up trying to figure it out and just use my internet subscriber remote. Probaly missing out on things but it is what it is.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Oct 24, 2024
Iansouthca
4 out of 5 stars review

Great TV at great price

[This review was collected as part of a promotion.] Overall I am very happy with the quality of the TV at bargain price. Samsung live comes with many programs, I use mostly music related channels. The only issue I have is the speed of the Apps. For example, if I go back to an APP that I previously ran, it takes a while to response.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 9, 2025
Greenie
4 out of 5 stars review

Samsung 65” Crystal UHD7200D TV

Color is fantastic, lots o added content and free shows and movies. Do not like the remote. No way to enter station number directly instead of going station by station on the guide. Trying to scan “all stations “ is difficult. Yes I would buy again, in fact I did buy the same TV, in slightly smaller size.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Jul 11, 2024
Sumsunreatest
4 out of 5 stars review

The features are amazing

[This review was collected as part of a promotion.] Are really enjoyed.The options between the different picture ones that they have and I.Also , really enjoyed the really Chris sound that it carried although I test the soundboard for my optical media oi put Android.The wifi can be connected from quite part throughout the house and my device was Connected to it. I also enjoy that I get all the apps that I really like on there like Disney plus

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 5, 2025
Coco
3 out of 5 stars review

Small remote control buttons

Unfortunately, I am not smart enough to be able to use a smart tv. The remote controls buttons are so small. Itʼs hard for us seniors with our arthritic fingers to maneuver. Also the key pad is not lit. Wish I could get a larger, senior friendly remote. Remote control has no microphone to search, even tho screen says ask......

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Coco, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Apr 19, 2025
Samsung Fan
2 out of 5 stars review

Way off with your interface/software!

Ok, the picture is fantastic, but the o/s is crap. It’s a jumbled mess with a bunch of automated switching and preloaded Samsung-provided (marketing) apps and content. There a bunch of people narrative political shows and Fox News with no easy way to remove. Controls for audio are buried and I still can’t find them…after months. I’m in my fifties, no, not a boomer. I’m no dummy. The HUI or whatever is junk. They tried to do something neat, but failed. As much as I don’t want to give Bezos any money, I gotta go back to the Amazon interface. It’s dummy proof and works fine, you’re dancing with the devil. Please do better. It’s so annoying I want to get rid of the tv.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

Jun 16, 2024
SansungRon
4 out of 5 stars review

Dedicated to Samsung ....

[This review was collected as part of a promotion.] This TV has a lot of great features.I'd like to fact that i'm able to mirror my phone to it. I enjoyed that it could be cast too . I will make a great word-of-mouth advertisement for Samsung.If I win this project.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Dec 27, 2024
TVguyretired
5 out of 5 stars review

Superb picture quality

[This review was collected as part of a promotion.] As a former TV commercial and program producer, picture quality has always been important to me. The Samsung 65” is clearly superior. I was amazed at the 4k upconversion of older programs. I watched an I Love Lucy episode and saw details that gave the impression of a live camera production! The Samsung was purchased for a downstairs living room in a basement apartment. Im considering replacing other big screens in my home!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Nov 25, 2024
Pacrat
3 out of 5 stars review

Sound and picture excellent.

My review doesn't do the tv justice. The picture, sound quality is great. However, I have a hearing problem and couldn't hook up headphones that would plug into optical/audio port. But there wasn't one. For what they cost, this really cheapend the tv. Have to buy more stuff just to hear. Without a hearing problem, Tv is excellent.

Helpful?39HMRPI2C1I113892053645
reply from Samsung

Hi Pacrat,Thank you for sharing your opinion with us on the DU7200 TV. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~Samsung Advisor