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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 221-230 of 965 reviews
Dec 29, 2024
Reviewer name: Starboy
5 out of 5 stars
5 out of 5 stars review

Great TV in the segment

[This review was collected as part of a promotion.] I recently purchased a Samsung 7200D 65" TV at an excellent price. After exploring various brands, I found this model to be the best in its segment. The user interface and software stand out, surpassing those of other TVs in the same category. Additionally, I paired it with my Samsung 5.1 sound system, which is Q-Symphony compatible. This combination has significantly enhanced the sound quality, making the viewing experience truly enjoyable.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Jan 16, 2025
Reviewer name: Lynn
2 out of 5 stars
2 out of 5 stars review

Don't buy

Crappy remote. Why no Mic? No access to mic. What was the reason? A basic feature that has been around for a very long time. Can be used with Alexa, oh goody. A device that gets things wrong a large percentage of the time and conversations end with yelling, so yay, put two lacking devices together so a company can save a few pennies. Also nothing intuitive about this interface, regret purchase is a challenge everyday.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Lynn, We appreciate your purchase and understand your frustration. We are sorry for any confusion regarding voice assistants. You are correct, the DU7200 does not have voice assistants built in. However, they do work with Alexa. You can connect them to your existing Alexa device to ask them to turn on your TV, change channels, control volume, and more. Our DU8000 TV Series and above offer voice command and built-in voice assistants. We also understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need assistance connecting your external Alexa device or if there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Dec 25, 2024
Reviewer name: SmartTechnology
5 out of 5 stars
5 out of 5 stars review

Smart features like bixby and smart things

[This review was collected as part of a promotion.] This TV has all of the features that we need. It has smart features like smart things, work with Alexa and Google Home( my favorite). Also no more need gaming console. You just need any gaming controller or you can use your phone as gaming controller like amazon Luna( just download from playstore or appstore). Picture quality is like its name, Crystal. Remote has shortcut button like Disney plus, Prime video and Netflix. Overall we can say All-in-One Package. L,

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Jan 18, 2025
Reviewer name: Nancy
3 out of 5 stars
3 out of 5 stars review

Don't switch from Roku

I have been a Roku girlie for 10 years but then got gifted a larger Samsung tv. Samsung's interface is not as user friendly as Roku and definitely not as pretty. The home screen also aggressively pushes Samsung TV and their options - I don't care, I just want my apps. The remote is also limited given the app version of the remote has a worse UX and UI than the actual TV. The TV shows microphone capabilities but the remote does not have that function. I am giving this 3 out of 5 stars because at least the picture is decent and sound is fine. But otherwise, this TV is unnecessarily complicated.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Specialist

Hi Nancy, Thank you for sharing your thoughts on the interface and remote - we'll be sure to pass your feedback along to our internal teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Oct 14, 2024
Reviewer name: KT2024
4 out of 5 stars
4 out of 5 stars review

Love the clarity

[This review was collected as part of a promotion.] Disappointed that the connection to the internet is so erratic. My WiFi is strong and near the tv. Also, other devices are connected. But the tv frequently loses connection even though it says it is connected to the internet.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Dec 17, 2024
Reviewer name: Opinions4free
5 out of 5 stars
5 out of 5 stars review

I looooove samsung

[This review was collected as part of a promotion.] This TV and as a matter of fact all samsung products that I have from kitchen appliances, washer and dryer, my telephone and my tvs.. we don't do anything else but samsung! They stick by their products and make sure value comes first! Thanks samsung!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Oct 13, 2024
Reviewer name: JC
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

TV

Price was good, BUT never received my e-gift card that was supposed to be included with purchase

Helpful?39HMRPI2C1I113892053645
Nov 11, 2024
Reviewer name: Terri
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love it!

Picture is very clear and very easy set up.

Helpful?39HMRPI2C1I113892053645
Oct 13, 2024
Reviewer name: JH
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bedroom TV Replacement

Great TV- Clear Picture, Easy to Setup- Very Light

Helpful?39HMRPI2C1I113892053645
Sep 16, 2024
Reviewer name: Luis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great ñrice

Ordered because of the size

Helpful?39HMRPI2C1I113892053645