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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 221-230 of 965 reviews
Dec 12, 2024
Reviewer name: Smalltownminds
5 out of 5 stars
5 out of 5 stars review

Living room TV

[This review was collected as part of a promotion.] This TV is set in my living room and it's perfect for movies, Xbox games with its built game mode. The TV is easy to stream to via wifi and also responds fast to other connections like Bluetooth headphones. The colors are clear and vibrant. The black colors could be deeper but, honestly, they aren't bad at all. The TV speakers aren't great but I use a sound bar for audio so the TV speakers are never used anyway. Overall, this is a great and affordable TV. I enjoy using it daily.

Review from Samsung US
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Dec 15, 2024
Reviewer name: LoveMySamsung
5 out of 5 stars
5 out of 5 stars review

Love all Samsung products.

[This review was collected as part of a promotion.] I use my Samsung tvs for streaming. Samsung is the only television I buy for my home & Airbnb's. They are always an easy setup. My guests are always able to sign into their apps. Samsung all the way with me including my phone, tablet, washer & dryer! ❤️

Review from Samsung US
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Nov 19, 2024
Reviewer name: scottystrue2U
5 out of 5 stars
5 out of 5 stars review

The most realistic screen.

[This review was collected as part of a promotion.] I use my Samsung TV to stream movies music videos on YouTube and also use it to monitor my whole house. I don't even have to have the remote no more looking for that because it's on my phone exactly the same as it is they came with the TV This is one of the best TVs I've ever had the most realistic pictures if you put the ocean scene on there yes it looks like an ocean and it's so big and it's right there bold in front of you number one TV I've ever had check it out you like it too.

Review from Samsung US
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Jan 2, 2025
Reviewer name: OneCreativeWoman
4 out of 5 stars
4 out of 5 stars review

Awesome picture quality, features, and apps

[This review was collected as part of a promotion.] I'm still learning all the features on the TV. I'm a movie buff and love the movie experience in my own home. I stubbled upon some free videos including some related to health and fitness--perfect for new year's resolutions/goals. The TV set-up process was effortless considering the last Samsung tv that i had. I gave it 4 stars instead of 5 because the surround sound is as robust as my previous Samsung tv. I have to really turn up the volume to 30+ for that movie experience. Also, the instructions for connecting an external receiver (with surround sound) are not clear. I will do some more research to figure it out because this TV is still a keeper. This model also has more storage than my previous TV which is another plus so I'm able to add more apps.

Review from Samsung US
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Oct 24, 2024
Reviewer name: 6084871555
5 out of 5 stars
5 out of 5 stars review

Quality u can see

[This review was collected as part of a promotion.] I love my new Samsung TV. It's got all the expected bells and whistles. Plus it's got the quality I've come to expect from Samsung products . Quality u can see from the moment u open the box . And reliability u can count on . I love my Samsung TV!!!!!

Review from Samsung US
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Dec 27, 2024
Reviewer name: Firstsamsungtv
2 out of 5 stars
2 out of 5 stars review

Not user friendly

[This review was collected as part of a promotion.] The TV makes it difficult to select the connected devices properly , the Bose sound bar I connected was constantly reverting back to use the built in tv speakers instead after I set the sound bar as the primary sound device. The picture quality is fine, no where near as clear and bright as my lg oled but expected and acceptable for the price. There are also lots of features and options (too many) but they are not very user friendly.

Review from Samsung US
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reply from Samsung Advisor

Hi FirstSamsungTV, We appreciate your feedback on the DU7200 TV. Please try the below Settings adjustments to resolve any issues you are experiencing. First, please set the Sound Output to the TV Speaker by going to Settings > All Settings> Sound > Sound Output. Next, check whether Digital Output Audio Format is set to Pass-Through by going to Settings > All Settings> Sound > Expert Settings > Digital Output Audio Format > Auto. For optimal performance, please ensure you are running the latest Firmware. Go to Settings> Support> Software Update. If you need more help, please do not hesitate to reach out to us. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Sep 28, 2024
Reviewer name: Kaydee
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Satisfied buyer

Great picture, great customer service.

Helpful?39HMRPI2C1I113892053645
Sep 18, 2024
Reviewer name: Rebecca
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Ok tv

It is an ok tv. Thought is would have better resolution.

Helpful?39HMRPI2C1I113892053645
reply from Samsung

Hi Rebecca, Thank you for sharing your thoughts on the image quality of the DU7200 TV. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen. Here are some tips to help improve picture clarity:1) HDMI cables are recommended for optimal HD viewing. 2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box. 3) Change the output resolution of your devices, such as digital broadcast receivers, IPTV, and set-top boxes, to UHD or HD.4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > All Settings> Picture > Expert Settings5) Choose a Picture Mode by going to Settings > All Settings> Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~ Samsung Advisor

Sep 8, 2024
Reviewer name: CAKES
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Dropped price after I bought it

They dropped the price $50 2 weeks after I brought it!

Helpful?39HMRPI2C1I113892053645
reply from Samsung

Hi CAKES, Thank you for your purchase. I recommend getting in touch directly with Sam's Club regarding any price-matching policies. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:1) LiveChat2) Manuals, Software, & Warranty Info~ Samsung Advisor

Sep 15, 2024
Reviewer name: Luckster
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Completely thrilled

Great picture at a even better price

Helpful?39HMRPI2C1I113892053645