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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 211-220 of 965 reviews
Dec 3, 2024
Reviewer name: Upset
3 out of 5 stars
3 out of 5 stars review

Cannot connect soundbar no audio port

I recently purchased a tcl 55” tv. Had to return it because I could not get certain channels we really love to watch. Returned and purchases a Samsung Crystal UHD 7200D tv. We Cannot connect our soundbar. Why why why ???? On earth do you remove certain things people really use? So we have to spend more money?? This world is ridiculous and businesses just go along with it. Sorry. I needed to rant a little but really why?

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Upset, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. We apologize for any confusion. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Oct 8, 2024
Reviewer name: ElDoctor
5 out of 5 stars
5 out of 5 stars review

Apps are wonderful and you can add more.

We have had this TV (60") about a month and a half. So please with the picture quality, ease of set up, and great warranty for this level of TV. This replaced another 58" product that died right after the warranty was up. No names to protect the brand, but it was not a Samsung. I love I can use a Tablo box with it so reduce the number of satellite boxes I have all over the house. My wife favorite pastime is keeping this on all day. If it's gonna fail, it will. We are happy right now. Great price too.

Helpful?39HMRPI2C1I113892053645
Oct 14, 2024
Reviewer name: AB2024Willowgrv
5 out of 5 stars
5 out of 5 stars review

Great Samsung TV

[This review was collected as part of a promotion.] My family has not purchased a TV in many years. Our old TV that were replacing was one of the first LED Samsung and has been excellent since we purchased it. So certainly I wanted to take a look at the newer Samsung and what they had to offer. And comparing to other brands, the Samsung that we chose offered just as good or if not better quality enhancements for TV viewing and pleasure. We purchased a new house and certainly had space for a nice 65 inch TV. We’ve had the TV for about a month and I’m extremely pleased. The overall picture quality is excellent and the sound quality is a lot better than I expected. The ease of use and instructions was very helpful and setting up this TV. I do like the Wi-Fi smart TV enhancement. You don’t have to see wires to actually watch TV. This has been a good purchase for our family and the T.V. has been exceptional

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Dec 23, 2024
Reviewer name: Samsung4Life
5 out of 5 stars
5 out of 5 stars review

Only Samsung 4 use.

[This review was collected as part of a promotion.] We use our Samsung TV for all of our streaming and music listening. Enjoying the Samsung TV Plus app that gives us hundreds of local and network channels. Added my sins on account and am now able to control all sales on products in my Smart Homes app from my TV. Kids and I are loving the Samsung Gaming Hub app that allows us to play hundreds of games while using our PlayStation controller.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Dec 15, 2024
Reviewer name: Jay7
3 out of 5 stars
3 out of 5 stars review

NO MULTI VIEW, NOT HAPPY!!!

It's a great TV but it doesn't have the multi view option which had I known this it would have played a big part in my purchasing this model. It does not have any multi view or split screens option which is very disappointing. It has all these features but is missing this important one which would be great for sports fans as myself to watch multiple games at the same time. Would have been great on such a big screen!! :(( Also, the remote is horrible!! Why would you make the volume and channel buttons like this!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Jay7, Thank you for choosing Samsung and for your feedback on the available features. Please know Multi-View begins with our DU8000 TV Series and above. We apologize for any confusion. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Nov 19, 2024
Reviewer name: KRChandler
5 out of 5 stars
5 out of 5 stars review

Easy set up

[This review was collected as part of a promotion.] First the picture on this tv is amazing, very vibrant and brilliant. I’m still learning all about it. I would like to add some of my apps to the Home Screen. The sound quality is great as well without any additional sound bars. It was fairly easy to set up, I thought it would be more complicated with apps and such.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Nov 20, 2024
Reviewer name: SamIam
5 out of 5 stars
5 out of 5 stars review

Easy functionality

[This review was collected as part of a promotion.] The set up was quick and simple. It even downloaded apps from my other TV connected to the wifi which was awesome! I love how simple it is to use my phone as a remote and the overall picture quality is great as well.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Dec 30, 2024
Reviewer name: ShoppingMama
5 out of 5 stars
5 out of 5 stars review

Great picture, great sound. Best tv i own

[This review was collected as part of a promotion.] I absolutely love this tv! It's for our living room, best picture we could've got! And for the price at the time, it was a steal. By far the best TV I've own. I've definitely fallen asleep in my living room a few times too much, just can't seem to leave it.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Oct 24, 2024
Reviewer name: EntertainKing
5 out of 5 stars
5 out of 5 stars review

Reliable source of Quality Entertainment.

[This review was collected as part of a promotion.] There are multiple Samsung televisions in my home. They are a truly reliable source for quality entertainment. The sound output and visual effects are incredible. For someone like me with hearing loss, the instant access to CC options is invaluable. There are times when I’ve gone to local entertainment, theaters, and venues only to be disappointed by the audio and visual quality of the event. I’ve become spoiled by the Samsung products. It should come as no surprise that I and others would rather stay home with Samsung to watch news, sporting events, and movies.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Jan 16, 2025
Reviewer name: Lynn
2 out of 5 stars
2 out of 5 stars review

Don't buy

Crappy remote. Why no Mic? No access to mic. What was the reason? A basic feature that has been around for a very long time. Can be used with Alexa, oh goody. A device that gets things wrong a large percentage of the time and conversations end with yelling, so yay, put two lacking devices together so a company can save a few pennies. Also nothing intuitive about this interface, regret purchase is a challenge everyday.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Lynn, We appreciate your purchase and understand your frustration. We are sorry for any confusion regarding voice assistants. You are correct, the DU7200 does not have voice assistants built in. However, they do work with Alexa. You can connect them to your existing Alexa device to ask them to turn on your TV, change channels, control volume, and more. Our DU8000 TV Series and above offer voice command and built-in voice assistants. We also understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote. You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide. If you need assistance connecting your external Alexa device or if there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor