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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 201-210 of 965 reviews
Dec 12, 2024
Reviewer name: Smalltownminds
5 out of 5 stars
5 out of 5 stars review

Living room TV

[This review was collected as part of a promotion.] This TV is set in my living room and it's perfect for movies, Xbox games with its built game mode. The TV is easy to stream to via wifi and also responds fast to other connections like Bluetooth headphones. The colors are clear and vibrant. The black colors could be deeper but, honestly, they aren't bad at all. The TV speakers aren't great but I use a sound bar for audio so the TV speakers are never used anyway. Overall, this is a great and affordable TV. I enjoy using it daily.

Review from Samsung US
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Nov 19, 2024
Reviewer name: KRChandler
5 out of 5 stars
5 out of 5 stars review

Easy set up

[This review was collected as part of a promotion.] First the picture on this tv is amazing, very vibrant and brilliant. I’m still learning all about it. I would like to add some of my apps to the Home Screen. The sound quality is great as well without any additional sound bars. It was fairly easy to set up, I thought it would be more complicated with apps and such.

Review from Samsung US
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Dec 25, 2024
Reviewer name: SmartTechnology
5 out of 5 stars
5 out of 5 stars review

Smart features like bixby and smart things

[This review was collected as part of a promotion.] This TV has all of the features that we need. It has smart features like smart things, work with Alexa and Google Home( my favorite). Also no more need gaming console. You just need any gaming controller or you can use your phone as gaming controller like amazon Luna( just download from playstore or appstore). Picture quality is like its name, Crystal. Remote has shortcut button like Disney plus, Prime video and Netflix. Overall we can say All-in-One Package. L,

Review from Samsung US
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Jan 18, 2025
Reviewer name: Nancy
3 out of 5 stars
3 out of 5 stars review

Don't switch from Roku

I have been a Roku girlie for 10 years but then got gifted a larger Samsung tv. Samsung's interface is not as user friendly as Roku and definitely not as pretty. The home screen also aggressively pushes Samsung TV and their options - I don't care, I just want my apps. The remote is also limited given the app version of the remote has a worse UX and UI than the actual TV. The TV shows microphone capabilities but the remote does not have that function. I am giving this 3 out of 5 stars because at least the picture is decent and sound is fine. But otherwise, this TV is unnecessarily complicated.

Review from Samsung US
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reply from Samsung Specialist

Hi Nancy, Thank you for sharing your thoughts on the interface and remote - we'll be sure to pass your feedback along to our internal teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Dec 27, 2024
Reviewer name: Happygrandma90
5 out of 5 stars
5 out of 5 stars review

This product is easy to use its features.

[This review was collected as part of a promotion.] I use my TV to see the daily news, for streaming, using different apps and it works excellently. It Smart feature helps me in using only one remote control for everything. Now I don’t have to be looking around which remote I have to use. It was an excellent choice when I selected this TV among so many other brands.

Review from Samsung US
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Dec 27, 2024
Reviewer name: RitaRC
5 out of 5 stars
5 out of 5 stars review

Perfect TV for a smaller room

[This review was collected as part of a promotion.] I bought this 55 inch Samsung TV for my bedroom to replace a 42 Inch Samsung TV that still works, but I felt was too small for my room I just moved into. This is a perfect fit. I love that you can adjust where the legs are to hold the TV, that was a big factor in placement. This is the 5th Samsung TV we have and I will need to replace the Living room 65 inch Samsung to 75 inch or bigger. Can't wait to do that, I know it will be a great fit.

Review from Samsung US
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Jan 2, 2025
Reviewer name: OneCreativeWoman
4 out of 5 stars
4 out of 5 stars review

Awesome picture quality, features, and apps

[This review was collected as part of a promotion.] I'm still learning all the features on the TV. I'm a movie buff and love the movie experience in my own home. I stubbled upon some free videos including some related to health and fitness--perfect for new year's resolutions/goals. The TV set-up process was effortless considering the last Samsung tv that i had. I gave it 4 stars instead of 5 because the surround sound is as robust as my previous Samsung tv. I have to really turn up the volume to 30+ for that movie experience. Also, the instructions for connecting an external receiver (with surround sound) are not clear. I will do some more research to figure it out because this TV is still a keeper. This model also has more storage than my previous TV which is another plus so I'm able to add more apps.

Review from Samsung US
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Dec 27, 2024
Reviewer name: Joseph
3 out of 5 stars
3 out of 5 stars review

Great looking TV with drawbacks

[This review was collected as part of a promotion.] I realize that obtaining people’s personal information is a major plus for your organization, but for the customer, it is completely unnecessary and should never be a part of the purchase of a television. You cannot get full functionality without submitting this information and that’s disgusting. The opening screen with all the little windows is not useful and quite annoying. Just let the TV start with the most recent input and let the user make the change when they are ready. Trying to hook up a soundbar is not easy. There is basically nothing in the paperwork about it. Of course, there’s plenty of information about connecting a Samsung soundbar. Eliminating the digital optical input is absolutely ridiculous, and I almost repacked the TV and brought it back when I saw that. Changing the threads for the TV mount from models sold a few years ago was also a problem. As usual, you did this to encourage people to buy a Samsung TV mount. I have purchased 4 Samsung TVs over the last decade, but this most recent will be the last. The TVs have a beautiful picture, but you have gone too far with invading our privacy, and forcing additional products on us. Thank you the opportunity to submit feedback.

Review from Samsung US
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reply from Samsung Advisor

Hi Joseph, Thank you for taking the time to provide us with detailed feedback regarding the setup and connection of external devices on the DU7200 TV. Please know your opinion will be shared with our internal teams. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. Please know, you can choose what your TV does when you turn it on by going to Settings > All Settings> General > Smart Features. When you set Autorun Smart Hub to be on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app automatically runs when you turn on the TV. You can turn this function on or off. Regarding mounting your TV, please know your TV should work with most universal mounts. You may need to purchase new screws, which can be found at your local hardware store. For your DU7200, you will need 4 x M8 screws, 20-22mm length, and 1.25mm pitch. I hope these tips help. If you need more assistance, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Nov 25, 2024
Reviewer name: Pacrat
3 out of 5 stars
3 out of 5 stars review

Sound and picture excellent.

My review doesn't do the tv justice. The picture, sound quality is great. However, I have a hearing problem and couldn't hook up headphones that would plug into optical/audio port. But there wasn't one. For what they cost, this really cheapend the tv. Have to buy more stuff just to hear. Without a hearing problem, Tv is excellent.

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reply from Samsung

Hi Pacrat,Thank you for sharing your opinion with us on the DU7200 TV. The DU72000F TV offers 3 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above. If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.~Samsung Advisor

Dec 27, 2024
Reviewer name: HappyFamily
5 out of 5 stars
5 out of 5 stars review

Crystal UHD is a MUST have!

[This review was collected as part of a promotion.] My husband and I have always been huge fans of Samsung products, we have been wanting to upgrade our family TV for quite some time now but didn’t really want to rush into buying just anything, UNTIL we saw this Samsung tv - 85” crystal UHD while out shopping and we knew that this tv was the one. It did not disappoint! It’s very clear and you can certainly tell it’s a high def., smart tv. We love it! We find ourselves having more family time watching movies. Thank you Samsung

Review from Samsung US
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