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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 191-200 of 965 reviews
Dec 6, 2024
Reviewer name: Code77
4 out of 5 stars
4 out of 5 stars review

Great resolution

[This review was collected as part of a promotion.] This tv is great choice ,and one of the drawbacks in my opinion is the controler itself missing some of the command prompts when pressed. The other is connectivity issues with the Smart Things App.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Dec 27, 2024
Reviewer name: Joseph
3 out of 5 stars
3 out of 5 stars review

Great looking TV with drawbacks

[This review was collected as part of a promotion.] I realize that obtaining people’s personal information is a major plus for your organization, but for the customer, it is completely unnecessary and should never be a part of the purchase of a television. You cannot get full functionality without submitting this information and that’s disgusting. The opening screen with all the little windows is not useful and quite annoying. Just let the TV start with the most recent input and let the user make the change when they are ready. Trying to hook up a soundbar is not easy. There is basically nothing in the paperwork about it. Of course, there’s plenty of information about connecting a Samsung soundbar. Eliminating the digital optical input is absolutely ridiculous, and I almost repacked the TV and brought it back when I saw that. Changing the threads for the TV mount from models sold a few years ago was also a problem. As usual, you did this to encourage people to buy a Samsung TV mount. I have purchased 4 Samsung TVs over the last decade, but this most recent will be the last. The TVs have a beautiful picture, but you have gone too far with invading our privacy, and forcing additional products on us. Thank you the opportunity to submit feedback.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Joseph, Thank you for taking the time to provide us with detailed feedback regarding the setup and connection of external devices on the DU7200 TV. Please know your opinion will be shared with our internal teams. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/. Please know, you can choose what your TV does when you turn it on by going to Settings > All Settings> General > Smart Features. When you set Autorun Smart Hub to be on, the TV displays the Home Screen automatically when you turn the TV on. If Autorun Last App is set to on, the last used app automatically runs when you turn on the TV. You can turn this function on or off. Regarding mounting your TV, please know your TV should work with most universal mounts. You may need to purchase new screws, which can be found at your local hardware store. For your DU7200, you will need 4 x M8 screws, 20-22mm length, and 1.25mm pitch. I hope these tips help. If you need more assistance, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor

Dec 1, 2024
Reviewer name: Lgrssm
5 out of 5 stars
5 out of 5 stars review

Great picture

[This review was collected as part of a promotion.] The TV is used in my living room. Great picture. Color is amazing. Just set up so not familiar with all the features. Can't wait to try the gaming it looks amazing with the dynamics and color. Will have to take down though have learned not to put a tv up again till trying on floor first. Has an huge oblong mark looks like a puddle within the bottom of the screen. Can't wait to try all the features. Quick to turn on and set up.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Oct 14, 2024
Reviewer name: Born2Shop
5 out of 5 stars
5 out of 5 stars review

Amazing clarity and color

[This review was collected as part of a promotion.] The Samsung Crystal UHD has amazing clarity and color. This TV has given us a whole new experience watching TV and streaming. We could not be happier with the sound, screen size, and plethora of features. Every watching experience feels like we are in our own home theatre.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Dec 15, 2024
Reviewer name: Jay7
3 out of 5 stars
3 out of 5 stars review

NO MULTI VIEW, NOT HAPPY!!!

It's a great TV but it doesn't have the multi view option which had I known this it would have played a big part in my purchasing this model. It does not have any multi view or split screens option which is very disappointing. It has all these features but is missing this important one which would be great for sports fans as myself to watch multiple games at the same time. Would have been great on such a big screen!! :(( Also, the remote is horrible!! Why would you make the volume and channel buttons like this!

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Jay7, Thank you for choosing Samsung and for your feedback on the available features. Please know Multi-View begins with our DU8000 TV Series and above. We apologize for any confusion. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. Thanks for being a part of the Samsung family! ~ Samsung Advisor

Nov 19, 2024
Reviewer name: KRChandler
5 out of 5 stars
5 out of 5 stars review

Easy set up

[This review was collected as part of a promotion.] First the picture on this tv is amazing, very vibrant and brilliant. I’m still learning all about it. I would like to add some of my apps to the Home Screen. The sound quality is great as well without any additional sound bars. It was fairly easy to set up, I thought it would be more complicated with apps and such.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Oct 24, 2024
Reviewer name: QuantQuiltingQueen85
5 out of 5 stars
5 out of 5 stars review

This TV has amazing features

[This review was collected as part of a promotion.] The product we use in the family room. The picture quality is mesmerizing. Amazing features. We are able to stream our favorite Netflix series. Then easily to access apps as well as switch over to gaming for the boys.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Dec 27, 2024
Reviewer name: Happygrandma90
5 out of 5 stars
5 out of 5 stars review

This product is easy to use its features.

[This review was collected as part of a promotion.] I use my TV to see the daily news, for streaming, using different apps and it works excellently. It Smart feature helps me in using only one remote control for everything. Now I don’t have to be looking around which remote I have to use. It was an excellent choice when I selected this TV among so many other brands.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Oct 14, 2024
Reviewer name: AB2024Willowgrv
5 out of 5 stars
5 out of 5 stars review

Great Samsung TV

[This review was collected as part of a promotion.] My family has not purchased a TV in many years. Our old TV that were replacing was one of the first LED Samsung and has been excellent since we purchased it. So certainly I wanted to take a look at the newer Samsung and what they had to offer. And comparing to other brands, the Samsung that we chose offered just as good or if not better quality enhancements for TV viewing and pleasure. We purchased a new house and certainly had space for a nice 65 inch TV. We’ve had the TV for about a month and I’m extremely pleased. The overall picture quality is excellent and the sound quality is a lot better than I expected. The ease of use and instructions was very helpful and setting up this TV. I do like the Wi-Fi smart TV enhancement. You don’t have to see wires to actually watch TV. This has been a good purchase for our family and the T.V. has been exceptional

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Nov 20, 2024
Reviewer name: SamIam
5 out of 5 stars
5 out of 5 stars review

Easy functionality

[This review was collected as part of a promotion.] The set up was quick and simple. It even downloaded apps from my other TV connected to the wifi which was awesome! I love how simple it is to use my phone as a remote and the overall picture quality is great as well.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645