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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 151-160 of 965 reviews
Sep 21, 2024
Reviewer name: Your Neighbor
5 out of 5 stars
5 out of 5 stars review

Samsung crystal 65

Amazing quality, sound is great as well, haven't had any problems yet, interface is smooth works well with a mouse and keyboard and compatible with mirror mode with my Samsung cellphone. Its durable too. I'd recommend it. I plan to purchase another in the near future .

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 6, 2025
Reviewer name: None
4 out of 5 stars
4 out of 5 stars review

Siri except for the automatic cut off feature.

Not like the feature that you all have added, it turns the TV off every so often to avoid overuse or overuse of the CBT. We have had a number of TVs and have never worn out of CRT from leaving it on too much. And in out of inevitably it interrupts something important.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Mar 17, 2025
Reviewer name: BlaineO
4 out of 5 stars
4 out of 5 stars review

I bought this to use as a monitor for my Geochron

I bought the 55" Class Crystal UHD DU7200D to use primarily as a monitor connected to my Geochron Atlas 4k. It works very well for this purpose as well as a normal "Smart" TV. When first turned on it comes up on the channel selection screen and takes a minute or so to switch automatically to the HDMI input. I really wish the remote had a number keypad. I find it disappointing that TV manufactures are removing this simple feature.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 5, 2025
Reviewer name: Coco
3 out of 5 stars
3 out of 5 stars review

Small remote control buttons

Unfortunately, I am not smart enough to be able to use a smart tv. The remote controls buttons are so small. Itʼs hard for us seniors with our arthritic fingers to maneuver. Also the key pad is not lit. Wish I could get a larger, senior friendly remote. Remote control has no microphone to search, even tho screen says ask......

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Coco, Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Mar 6, 2025
Reviewer name: NeeNee
3 out of 5 stars
3 out of 5 stars review

Just ok bcuz of remote controls.

So far so good except for the remote controls. They are the the worst I’ve ever encountered. I can’t ‘feel’ the points of contacts - can’tvsense if I’ve successfully pushed the button or not. Bought all three tv’s the same day - had O known how awful the remotes are I’d think twice.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi NeeNee, We appreciate your feedback on the Samsung TV remote controls. Please know your feedback will be shared with our internal teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 21, 2025
Reviewer name: Calvin
1 out of 5 stars
1 out of 5 stars review

Garbage TV

I purchase this tv about a month or so ago and it’s the worst one I every purchase I had to purchase a sound bar to be able to hear the audio the had to purchase apps to be able to play my stuff . The remote is a piece of junk This Tizen operating system is a piece of garbage and if I could afford it some one else TV I’d take a hammer to it so no one would have my issues

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Calvin, I'm very sorry you are not satisfied with the DU7200 TV. Please know your opinion is important to us and will be shared with our internal product teams. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Feb 5, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

What a great purchase!!

The Samsung 85" Crystal UHD TV is a great choice for anyone looking for a large-screen TV with excellent picture quality and a variety of features. It's perfect for watching movies, TV shows, and sports. While the sound quality could be better, it's still decent for a TV of this size. Overall, this TV offers a great value for the price. Would I recommend it? Yes, I would definitely recommend the Samsung 85" Crystal UHD TV to anyone looking for a large-screen TV with excellent picture quality and a variety of features. It's a great value for the price and will provide you with an immersive viewing experience.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Feb 20, 2025
Reviewer name: Jollyranchess
4 out of 5 stars
4 out of 5 stars review

Great TV. Terrible remote.

I have been on the hunt for a new tv for quite some time to replace an older Samsung in my bedroom. This tv won me over as it has the ability for the legs to be installed for either a wide or narrow base. TV takes a little getting use to in terms of navigation, but once you get the hang of it, it’s smooth sailing. The tv quality is amazing and so is the sound The quality of the supplied remote is sub par at best. Honestly Samsung, I was disappointed that this was the best you could do for such a nice tv. I’m grateful that the SmartThings App is an option as I use it more the remote. The built in apps are great and it makes watching your streaming shows easy. Overall I’m a satisfied consumer.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 20, 2025
Reviewer name: Trailman
5 out of 5 stars
5 out of 5 stars review

Enjoyed my Samsung

Great clarity and great sound. Easy to set up, Unfortunately tvs last June eliminated some ports and I had to buy new headphones. More unfortunately I accidentally knocked over the tv and now need to buy a new one less than a year later. Screen damaged

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 19, 2025
Reviewer name: Desktop
2 out of 5 stars
2 out of 5 stars review

Never again

The picture is good. The user interface is slow, cluttered, clumsy, and non intuitive. Multiple keystrokes required to do simple tasks. The remote is the worst I've seen. The center button is physically connected to the up, down, left, right arrows and has a high error rate. No button for device input, but there is Netflix and prime that I don't use. Other than the larger screen size, much worse than a 10 year old LG 42 inch TV that it replaced.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor