Great TV, easy to use. But hate the cellular remote! We have 3 tvs at home, 6 at a vacation rental, all Samsung. Only one has the cellular remote and it’s awful! Of course it’s our living room tv the One we use the most. Will not ever buy one that has this remote again!

Bought this TV 5 days ago and every 7-10 minutes the screen goes black. In about a minute it comes back on and freezes for a brief moment and then in about 7-10 minutes it goes black again. It ran perfectly for a full 4 days w/o any problems. I am absolutely baffled.

I bought this television a few months ago and I am very happy with the purchase. My concern is with the lack of literature on how to use all its features. I am old school and would appreciate a manual. Maybe even an on-line (or instore) class to learn about its features.

This is our second Samsung television. We purchased one for a bedroom and two years later, a second one for the master bedroom. It's easy to navigate and we love the Smart Things app that lets us know when laundry is finished, the oven is preheated, and someone left the refrigerator door open. I think our house may be smarter than the people living in it these days. If another TV dies, we will likely replace it with another Samsung.

Ok, the picture is fantastic, but the o/s is crap. It’s a jumbled mess with a bunch of automated switching and preloaded Samsung-provided (marketing) apps and content. There a bunch of people narrative political shows and Fox News with no easy way to remove. Controls for audio are buried and I still can’t find them…after months. I’m in my fifties, no, not a boomer. I’m no dummy. The HUI or whatever is junk. They tried to do something neat, but failed. As much as I don’t want to give Bezos any money, I gotta go back to the Amazon interface. It’s dummy proof and works fine, you’re dancing with the devil. Please do better. It’s so annoying I want to get rid of the tv.

This television is fantastic for our needs However, there is no optical cable port which has prevented us from utilizing one remote for all the purposes we need. That was very disappointing. We are now in the process of finding a converter cable so we don’t have to buy a new HDMI soundbar.

Picture quality is good, design is good, but moving between devices is a bit inconvenient, and when adjusting the volume, it often switches to another section, which causes a lot of embarrassment during presentations. The TV itself is excellent, but the software is somewhat inconvenient. For example, the options that can be set within the TV and the connectivity between the TV and linked devices don’t work as desired, making it a bit uncomfortable.

this tv was a gift from out kids for Christmas. what a wonderful and unexpended surprise!! putting the tv together to hang on the wall was easy but took a couple of people to help lift it on the wall stand. when we went to hook up my husbands sound box for his hearing aids, we were very surprised to find that there was no optic outlet on the back to do this, and so he is unable to use his remote to control the volume for his hearing aids!! we wish we would of looked at the back for that feature first, so that maybe we would of taken this model back and got a different one with that feature. he misses it.

Disappointed. After setting up the TV, everything works fine for about a month and then the TV all of a sudden has no sounds. The TV had to be turned off several times and then the sounds came back. TV works fine and the it happened again few days later with sounds distorted. Restarted the TV again twice, nothing works. Waited few hours as I needed to go out, sounds returned when I got back and turned the unit back on. Obviously there was some defective someone. Unfortunately, I didn’t have time to engaged customer service with the issues as I had family issues to take care of. This is my second Sam Sung TV in the house. First one still functioning well purchased 5 yrs ago. I can’t say he same for this latest one even though it supposed to be better than the previous one that I have

This TV has a great picture, but we seem to be having a recurring problem with at least one streaming provider - Peacock - in which the TV seems to be hung while attempting to search Peacock for a show title. Only way to clear the hang is to physically unplug the TV from the wall; merely turning it off with the remote doesn't do the job. We are researching how to properly manage firmware updates for this beast.