Bought this a few weeks ago for my mom. The remote is a joke. You can't control the volume other than mute it and there's not even an input button. I find this TV not very user friendly. Had to buy a Roku with a better remote for her to work it correctly. Picture quality seems decent.

I love this tv, the color is amazing it would be a perfect tv and I would have given it five stars but I couldn’t because the remote sucks I’ve never seen a remote so horrible you have to push the button two or three times and then it might work it’s terrible I’m going to try to find a replacement if possible if it wasn’t for the remote it would be perfect

We bought this item 1/28/25 (received it 1/31/25) . As of today 3/6/25 it stopped working this afternoon!! We unplugged - waited awhile - then plugged in again, still did not work ! The screen was dimly lit (very dark blue, hard to notice in the daylight} We then notice the red led light on the bottom right side tv was not on, this is why the remote control does not work. We Tried pressing the button by the led with no results. disappointed

Have had my Samsung for a short period. Been satisfied for the most part. Have had a problem with it communicating with an AT&T wireless router. It has decided not to communicate. Then a day later it connects back up. Don’t understand why. Other than that, have enjoyed the TV

This is a great tv, but we have one major problem with it. When my family is playing video games, the screen will randomly go black for a few seconds, then come back on. It's like it switches itself off of game mode by itself. Very frustrating, but other than that, it has been a nice tv. Wish there was a way to fix this problem.

When I bought this tv I was very disappointed with the multi function remote and it's abysmal instruction sheet. My Netflix account is set up through Roku so it would not let me sign in to Netflix ,because it did not support Roku. I really disliked that remote! It also has no audio outputs except for a USB port. I could not connect my soundbar to it. I have returned the tv to were I bought it.

Great Picture. I love the Samsung for the Samsung TV - It's like most of what's on cable and a lot of streaming for free. I'd give it 5 stars but I'm really tired of manufacturers removing choice, in this instance where'd the digital/optical audio out go? Bluetooth has latency and quality issues.

Crystal clear screen. Could do without the clutter of app icons I don't have or want. Would be nice if they only appeared after subscribing. Could be easier to navigate for the less tech savvy. The "legs" are unattractive. Sturdy enough, but wider legs would create a more balanced aesthetic for more cosmetic appeal. Removed one star for the things I don't like but the picture quality is beautiful.

I bought the 55" Class Crystal UHD DU7200D to use primarily as a monitor connected to my Geochron Atlas 4k. It works very well for this purpose as well as a normal "Smart" TV. When first turned on it comes up on the channel selection screen and takes a minute or so to switch automatically to the HDMI input. I really wish the remote had a number keypad. I find it disappointing that TV manufactures are removing this simple feature.

Not like the feature that you all have added, it turns the TV off every so often to avoid overuse or overuse of the CBT. We have had a number of TVs and have never worn out of CRT from leaving it on too much. And in out of inevitably it interrupts something important.