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Customer reviews for SAMSUNG 60" Class DU7200 Series 4K Smart TV for
SAMSUNG 60" Class DU7200 Series 4K Smart TV
4.2 out of 5 stars
stars
1,028 ratings965 reviews
  1. 5 stars61% (626)
  2. 4 stars20% (201)
  3. 3 stars9% (92)
  4. 2 stars5% (49)
  5. 1 star6% (60)

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Showing 111-120 of 965 reviews
Jun 5, 2025
Reviewer name: Chuck
4 out of 5 stars
4 out of 5 stars review

Great tv, lots of tv Goodies

Great tv, works fine but cannot give it 5 stars as it will not allow me to play my nil plus without great difficulty. Had I known this I would not have bought the tv. At times I feel the control could be easier to use. Great picture, we use surround sound by Bose, Lots of tv goodies.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
May 20, 2025
Reviewer name: JordanR
5 out of 5 stars
5 out of 5 stars review

Good TV

I’ve been using this 55-inch TV for a few weeks now, and I’m really impressed with its performance. The picture quality is outstanding—sharp resolution, vibrant colors, and deep contrast make both movies and sports look fantastic. The size is perfect for a living room or larger bedroom, offering an immersive viewing experience without overwhelming the space. The built-in smart features work smoothly. Apps like Netflix, YouTube, and Prime Video load quickly, and the user interface is intuitive and easy to navigate. I also appreciate the voice control remote—it makes searching for shows so much easier. Sound quality is decent for a flat-screen TV, though adding a soundbar would really elevate the experience. Setup was simple and only took about 15 minutes from unboxing to watching. Overall, this TV offers great value for the price. If you're looking for a reliable 55-inch screen with modern features and a sleek design, this one is definitely worth considering.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Sep 26, 2024
Reviewer name: Yoan
1 out of 5 stars
1 out of 5 stars review

Terrible Resolution

I bought this TV expecting great resolution. I surprised with the resolution quality of the main screen..I am a bit tech savvy and didn't not find out any way to fix this low resolution issue until i found out this was poor software made TV. Also, the remote control had some delays and not a smooth at touch. I returned it immediately.

Helpful?39HMRPI2C1I113892053645
reply from Samsung

Hi Yoan, It’s unfortunate to hear you’re not fully satisfied with the image quality of the DU7200 4K TV. The TV will upscale any content sent to it as best as possible. The closer your content is to 4K, the better the image will look on the screen. Please know we are always happy to assist you and could have provided Setting adjustments and troubleshooting to resolve your issue. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.We hope to regain you as a customer in the future. ~ Samsung Advisor

May 5, 2025
Reviewer name: none
2 out of 5 stars
2 out of 5 stars review

What features ??

Picture is good. too many bells and whistles. Just wanted a simple TV. Not too many advantages over the old TV. Actually None, just has 100% of it's pixels. Too hard navigate. Other TV was simple to change to movies now nothing is free or easy to find.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi None, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Advisor

May 20, 2025
Reviewer name: UsedToLoveSamsung
2 out of 5 stars
2 out of 5 stars review

Remote Control Stinks

The remote control for this TV is a pin in the rear. Labeled as a "smart remote," it is anything but. Starting off with the fact that there are no numbers for channel selection, it is not easy or convenient to use. Much of the utility of this remote lies within the main wheel. This "wheel" is quite sensitive to exactly where you touch it. I DO NOT LIKE THIS REMOTE. The old Samsung remote controls were much better.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi UsedToLoveSamsung, We appreciate your review of the DU7200 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

May 8, 2025
Reviewer name: Love Colors
4 out of 5 stars
4 out of 5 stars review

Beautiful, vivid colors

I bought my TV a month ago. I love the vivid color and the size of the screen I purchased. I do wish Samsung would design their remote with elderly or persons with arthritis in mind. The remote is so small & trim that it is difficult to hold & press the buttons without hitting 2 buttons at a time. I purchased a universal remote that I can operate with less difficulties.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
May 9, 2025
Reviewer name: jparker
2 out of 5 stars
2 out of 5 stars review

very poor remote

I bought this about two weeks ago and have regretted it from day one. I can't say very much about the tv portion as it is not as good as the tv I had but dropped it and cracked the screen so I needed a new tv. I talked to a sales member who said that Samsung is a good brand so I bought one. The tv is all right. Can't really say anything good or bad. The problem is with the remote. I do not know why manufactures want to change something that works. I will be boxing mine up and taking it back.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
reply from Samsung Advisor

Hi Jparker, Thank you for your feedback on the included remote with your DU7200 TV. Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV. If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~Samsung Advisor

Jul 11, 2024
Reviewer name: Sumsunreatest
4 out of 5 stars
4 out of 5 stars review

The features are amazing

[This review was collected as part of a promotion.] Are really enjoyed.The options between the different picture ones that they have and I.Also , really enjoyed the really Chris sound that it carried although I test the soundboard for my optical media oi put Android.The wifi can be connected from quite part throughout the house and my device was Connected to it. I also enjoy that I get all the apps that I really like on there like Disney plus

Review from Samsung US
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Aug 30, 2024
Reviewer name: MarykayladyPM
5 out of 5 stars
5 out of 5 stars review

Excellent Samsung 43" Crystal UHD

[This review was collected as part of a promotion.] This Samsung television is used in a bedroom size room for gaming, live television and streaming. The graphics are exceptional and sound quality is very good. I love the Samsung TV Plus. I use an antenna for reception. Definitely no regrets.

Review from Samsung US
Helpful?39HMRPI2C1I113892053645
Apr 22, 2024
Reviewer name: Splerdge
5 out of 5 stars
5 out of 5 stars review

The reason I love my samsung tv

[This review was collected as part of a promotion.] I use my Samsung tv mostly for watching my sporting events or watching music video's with the Samsung sound bar hooked to it.. The Clarity and the Sound is so amazing.. I'm samsung junky with the ear pods, tablet and laptop.. Samsung Rocks

Review from Samsung US
Helpful?39HMRPI2C1I113892053645