The remote control for this TV is a pin in the rear. Labeled as a "smart remote," it is anything but. Starting off with the fact that there are no numbers for channel selection, it is not easy or convenient to use. Much of the utility of this remote lies within the main wheel. This "wheel" is quite sensitive to exactly where you touch it. I DO NOT LIKE THIS REMOTE. The old Samsung remote controls were much better.

I bought this about two weeks ago and have regretted it from day one. I can't say very much about the tv portion as it is not as good as the tv I had but dropped it and cracked the screen so I needed a new tv. I talked to a sales member who said that Samsung is a good brand so I bought one. The tv is all right. Can't really say anything good or bad. The problem is with the remote. I do not know why manufactures want to change something that works. I will be boxing mine up and taking it back.

[This review was collected as part of a promotion.] I love both of my Samsung TVs, newer 60" in my living room and the 50" on my bedroom. They offer great picture quality with clear, sharp images, accurate colors, and excellent flow on a tin sequences. I could not be happier with my Samsung TVs.

Frankly, we were surprised at the high level of performance of this television at such a modest price point. Image is bright and tack sharp with rich colors, bright whites and absolute blacks. Sound performance is really impressive and rich coming from the internal speakers... I haven't felt the need to use any external amplifier & speaker source as of yet.

[This review was collected as part of a promotion.] This is my first smart TV, but I have purchased Samsung TV’s in the past and have been very pleased with Samsung products. The picture, sound, and ease of use are outstanding. I’m extremely happy with this product.

I purchased this tv in the hopes of upgrading my tv experience. It did that! I haven’t had much experience with smart tvs, so there was a bit of a learning curve about how things work. But as time has progressed I have discovered more and more things that my tv can do and enjoy it more and more. I especially like the smaller remote and the initial screen when the tv is turned on. I like the ready availability of streaming shows and the ease with which I can switch from streaming to cable tv.

[This review was collected as part of a promotion.] I use my Samsung tv mostly for watching my sporting events or watching music video's with the Samsung sound bar hooked to it.. The Clarity and the Sound is so amazing.. I'm samsung junky with the ear pods, tablet and laptop.. Samsung Rocks

[This review was collected as part of a promotion.] Better resolution than the prior year. Screen resolution have been redefined, and such bold picture. Compare to other models, this UHD to me is better. Better pictures and much lesser value in the market in which you can't beat. Awesome job with the upgrade Samsung. Best quality too.

I bought the Samsung 65" Class Crystal UHD DU7200D as a Christmas gift for my 80-year-old mom, and overall, we’re really happy with the purchase. The picture quality is stunning—bright, crisp, and vibrant—and the sound is clear, which is a big plus for her since she doesn’t like using external speakers. It’s a big upgrade from her older Samsung, and she loves watching her shows on the larger screen. However, I had to take off two stars because she's having a hard time learning to use the remote control. The newer remotes are sleek and minimal, but for seniors, the lack of labeled buttons and the different navigation style is a real challenge. She misses her old Samsung remote, which had more direct channel buttons and was easier for her to understand. I’m wondering if Samsung offers any alternative remote options that are more senior-friendly, or if there’s a way to program an older-style remote to work with this TV? It would make a huge difference in her experience, as she currently relies on me or someone else to switch channels for her. If you're buying this TV for a senior or someone who isn't tech-savvy, keep in mind that the remote might take some getting used to—or you may need to look for a compatible universal remote that’s easier to use.

We own 3 sizes a 43", 60" and 75". We happy overall with products Great picture and decent sound. One complaint is that sometimes the apps don't load and require them to be re-installed but as we have "cut the cable cord" a smart TV is a must. Since we have a 2nd home the ability to watch under one account is a real plus.