Whenever you reach for your Heated Razor, we'd expect it to be ready to provide the luxury of a warming sensation alongside your closest shave. You'll know your razor is receiving a charge in it's dock when the white circle is pulsing around the power button, as well as the dock's indicator at the base of the razor. A full charge on your handle will take about 6 hours and provides you 15-18 minutes of heated shaving, this warmth level can be customized up to 122° Fahrenheit. Know that when your razor is fully charged or you remove the handle from the dock to start your shave routine, all indicators lights will turn off. If you find you still need help after trying this troubleshooting, we've got you covered for service with a One Year Warranty from date of purchase. Feel welcome to reach out to our team at (800) 445-5388, to learn more.

Getting you the high quality shave that you deserve is so important to us, Ricky. Although it's designed to provide continuous soothing warmth to your skin, we of course still expect you to get a close shave too. For best results with this razor, we've found that trimming the hair down first, and using a pre-shave and warm water will help especially when shaving against the growth of the hair. We'd like to learn more, so when you have a moment to talk, give us a call at 800-445-5388.

We work hard every day to bring you the very best in quality and the close, comfortable results you'd expect from a Gillette shave. To get the most out of your blades, remember to moisten your face and open your pores with warm water before starting your routine. Follow this with plenty of your favorite shave gel or foam, to soften your whiskers for a few minutes before the razor does its work. Between each smooth stroke you take, rinse the razor often from the back beneath running water to prevent build-up. If you'd like to tell us more we welcome hearing from you, please give our team a call at (800) 445-5388, when you have a moment.

Deciding to upgrade your shave to Gillette is always the right choice, we provide you not only the quality you’d expect, but the service you deserve. Whenever you reach for your Heated Razor, we'd expect it to be ready to provide the luxury of a warming sensation alongside your closest shave. You'll know your razor is receiving a charge in it's dock when the white circle is pulsing around the power button, as well as the dock's indicator at the base of the razor. A full charge on your handle will take about 6 hours and provides you 15-18 minutes of heated shaving, this warmth level can be customized up to 122° Fahrenheit. Know that when your razor is fully charged or you remove the handle from the dock to start your shave routine, all indicators lights will turn off. If you find you still need help after trying this troubleshooting, we've got you covered for service with a One Year Warranty from the date of purchase. Feel welcome to reach out to our team at (800) 445-5388 to learn more.