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Customer reviews for Heated Razor by GilletteLabs - 1 Handle, 6 Blade Refills, 1 Charging Dock for
Heated Razor by GilletteLabs - 1 Handle, 6 Blade Refills, 1 Charging Dock
3.4 out of 5 stars
stars
265 ratings264 reviews
  1. 5 stars45% (119)
  2. 4 stars10% (26)
  3. 3 stars8% (21)
  4. 2 stars11% (28)
  5. 1 star27% (71)
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Showing 1-10 of 264 reviews
Jul 9, 2019
Reviewer name: Aftab
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Life Changing for Sensitive Skin-Indiegogo Backer!

I had backed this heated razor project back in Sept 2018, almost 10 months before the final version of the product was released to the general public. This razor had so much promise and delivered big time! I would get razor bumps all the time due to very sensitive skin. I would hate shaving because of it. With this new razor, the heated blade is so soothing and warm in the mornings, it made shaving fun again! The heat would really help the blade glide better across my skin and result in no bumps! Also, the magnetic charging dock is super cool! Love the way it lights up and had the gentle, strobe lighting effect. Very futuristic looking. Would definitely recommend to all the dads and guys out there!

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Jul 15, 2019
Reviewer name: KennyP
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best razor I've ever had!

I actually look forward to using this razor every morning. It delivers everything it promised. It holds a nice long charge, and the base is so nice I am able to leave it out on the bathroom counter. Even the razor heads seem to last longer. I could not be happier with this product. Worth every penny and highly reccomended!

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Aug 19, 2019
Reviewer name: tyl3r
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

An Indulgence for Men on the Go

When it comes to grooming, I tend to value practicality over pampering. Of the male friends, I’m more of a Chandler — not likely to go for a spray tan or practice my Dr. Drake Ramoray smolder in the mirror. My morning routine typically involves whatever will get me cleaned up and ready for work in an expedient fashion. That said, I still like to set out for the day feeling like I’m at my best, but sometimes that’s a sacrifice I have to make, even if my scruff is getting unwieldy or my toenails are a touch too long. Then my wife brings home this Heated Razor which, at first glance, seems like another expensive gadget destined for the junk drawer. Then I tried the thing, and I swear to god it blew my mind. The warming sensation is so gentle and soothing. In under two minutes, my face was shaved clean and felt like it’d just emerged from a relaxing stint in the sauna. It’s refreshing in a way that a regular shave simply doesn’t capture, and takes the exact same time as it did with my old razor. Now, if I skip a day, I feel like there’s something missing, like when I forget my belt or my watch. Turns out I’m actually pretty into this whole pampering thing. Maybe I’m more of a Ross than I realized.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Jul 16, 2019
Reviewer name: David 1012
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this razor !

Had the razor a couple of months now and really enjoy the heat effect. The blades themselves give the closest shave I have ever encountered. While the initial cost is high, when you do the math and figure out haw many shaves you will experience with this razor the money spent is well worth it.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Mar 6, 2026
Reviewer name: ThomB
4 out of 5 stars
4 out of 5 stars review

Love it but mine died! Any suggestions.

I have had my Gillette Bugatti heated razor for a few years. Of course I can’t find my paperwork lol. Yesterday it stopped heating and when I put it back on the charger, it flashed white once and didn’t appear to be changing. I retried and left it till the next day. I then got the flashing orange/red light. Research indicates the battery is no longer viable. I truly wish Gillette had an option for selling the handle only. I have tons of blades because I joined the autoship for a couple of years. I also have gifted almost 10 of rhwse in the past couple of years. Anyone know if theere is any consideration of doing so? Ecologically speaking it would make sense. Plus any information would be helpful because I am sure I will have friends asking questions too. I do love the product. Need to budget for another one next month.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Jul 15, 2019
Reviewer name: THM52
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Impressive performance

Warms up extremely fast. Provides luxurious shave. Might be expensive, and it will matter how long this product will last. Needs specialized, expensive blades, but they don't wear out fast. I've used various shave cream products with this and some of the ones in tubes start to run from the heating. Very Happy so far.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Jul 21, 2019
Reviewer name: Rons99
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Title is good and explains the product

I really thought the razor would be much different than the regular fusion I usually purchase. The Fusion, I think, is much better. The heated razor doesn't seem to make much difference when shaving. I really wish I would have spent my money on another Fusion instead of the heated razor.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

For the years you've trusted us with your shave, we've continued working to improve on the quality results you've come to know and expect from Gillette, Our Heated Razor is designed to bring your shaving experience to the next level with the added sensation of warmth alongside your close results. The five bladed Gillette Labs cartridges that go on this razor, do come equipped with our thinnest and finest blades on the market. We'd always want you to be happy with your choice of product and the results it provides. If for any reason you're not satisfied, we've got you covered with a 30 Day Money Back Guarantee. If you'd like to learn more, please be in touch with our Product Specialists at (800) 445-5388, when you have a moment.

Jun 22, 2026
Reviewer name: hughster65
2 out of 5 stars
2 out of 5 stars review

Nice razor but short working life

This product works well, but only lasts a few years and then fails. At that point you've got an unheated razor with very expensive blades or you have to shell out for a new one. I don't think I'm going to buy a third one.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Customer Care

Thank you for your feedback. We are glad to hear that you found the product works well initially. However, we are sorry to learn that it only lasts a few years before failing. We understand your frustration that you are then left with an unheated razor that uses very expensive blades, or facing the decision to shell out for a new one. We regret that this experience has led you to decide against buying a third one. Your comments on the product's lifespan and the associated long-term cost are very valuable to us. We strive to provide durable products, and your feedback helps us evaluate the longevity of our devices and their value proposition. If you would like to discuss this further or have any questions, please contact us directly at 1-800-445-5388.

Jun 22, 2026
Reviewer name: JJPchamp
1 out of 5 stars
1 out of 5 stars review

Heated razor battery

Is nice product while it worked but battery stopped after 16 months. Would expect it to last longer particularly since buying replacement blades are costly and you would want to keep those purchases coming. Going to use without heat and finish using g the blades and decide on whether to go to a new brand.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Customer Care

Thank you for your feedback. We are glad to hear that you found the Heated Razor by Gillette to be a nice product while it worked. However, we are very sorry to learn that the battery stopped working after only 16 months. We understand your disappointment, as you would certainly expect a premium product like this to last longer, especially given the cost of replacement blades. We regret that this issue has caused you to consider switching brands. Your insight into the long-term value and the need for product longevity to justify the cost of ongoing blade purchases is very important to us. We would like to understand more about your experience and how we can assist you. Please contact us directly at 1-800-445-5388.

Jun 11, 2021
Reviewer name: BigTechs
1 out of 5 stars
1 out of 5 stars review

Stupid, Pointless Waste or Money

This does nothing special, other that require an extra outlet near your sink. It shaves no better than a Harry’s razor and the refills are outrageous. If you want your blade warm, just run it under hot water. Dumbest thing I ever got as a gift.

Helpful?460UFH2X0K3R13891603482
reply from TheGilletteTeam

We wanted our consumers to expereince the comfort of a hot towel shave with every stroke of their Heated Razor. Of course,, it should provide that smooth shave you love and crave. Feedback is always appreciated so we'd like to hear from you. We can be reached at 800-445-5388.