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Customer reviews for Heated Razor by GilletteLabs - 1 Handle, 6 Blade Refills, 1 Charging Dock for
Heated Razor by GilletteLabs - 1 Handle, 6 Blade Refills, 1 Charging Dock
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3.4 out of 5 stars
stars
265 ratings264 reviews
  1. 5 stars45% (119)
  2. 4 stars10% (26)
  3. 3 stars8% (21)
  4. 2 stars11% (28)
  5. 1 star27% (71)
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Showing 191-200 of 264 reviews
Oct 6, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Awesome Shave

My wife bought this for me as a birthday present and I am so happy with it. Couldn’t wait to charge it and get it going. Close and comfortable shave. Best present she could have bought for me.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Jun 16, 2022
Reviewer name: Tommy111
3 out of 5 stars
3 out of 5 stars review

Good, but could be better.

You feel the heat but the heat is not in the blades which would cut hair better. The heat comes from a smooth metal bar away from the blades. Makes no sense. The blades should heat up, not a metal bar away from the blades.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

Thanks so much for your feedback, Tommy! Our Heated Razor was inspired by the barbershop experience, and gives your shave a pampering, indulgent feel right in your own bathroom. The warming bar increases glide and reduces the feel of tug and pull for an exceptionally comfortable shave. Your comments about the blades mean a lot to us, and we'd love to hear your thoughts and share them with our team. When you have a moment, please give us a call at 800-445-5388.

Jan 2, 2020
Reviewer name: Keferl65
5 out of 5 stars
5 out of 5 stars review

love it

My husband loves it, i surprised him on his birthday with this.. He is also bald, he said it is a clean shave, We believe the blades could be a little cheaper.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Feb 17, 2021
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Waste with return authorization number after only

I love the razor while it lasted. Which was only 3 months. I am writing this because gillette has failed to respond to my r.m.a. request. Also I purchased 2 of the razors

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

We're sorry to hear that your razor has not lasted as long as we'd anticipate. With all the quality checks we have in place, we don't expect to hear this. We also don't expect to hear about your experience with our team, so we'd love to hear from you so we can help out. We can be reached at (800) 445-5388 Monday-Friday 9a-6p EST. Give us a call when you get a chance, and we'll be happy to assist.

Feb 17, 2020
Reviewer name: Rick1950
1 out of 5 stars
1 out of 5 stars review

Failed

After about one month of use the unit has failed. When i turn it on it flashes rapidly, and shuts off after a few seconds. This was the second one that I purchased. The first one has been working flawlessly for over two months.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

Your Heated Razor should be there for you whenever you need a close shave. We would want you to be able to enjoy the luxury of this razor's "Hot Towel" sensation every time. If the lights are still flashing on and off when you are turning on your razor, we'd like to request it back so our Quality team can evaluate and assist you further. When you have a moment, please call us at (800) 445-5388, so that we can get you taken care of.

Nov 16, 2022
Reviewer name: Stevho17
3 out of 5 stars
3 out of 5 stars review

Fantastic Winter Shaving

Felt so good on a cold winter morning. Loved everything about it. However, after 2 years it no longer held a charge. So keep that in mind when you go to balance price/usage.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Gillette Team

Our goal is to always provide you with the very best with the quality checks we have in place, so we're sorry to hear you're disappointed. We'd like to help you get the most out of your Heated Razor, as well as get more information for our Quality Team, so when you have a little time, please reach out to us at (800) 445-5388.

Sep 23, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Gilette 2020!!!

I always have irritation on my skin after shaving , and was constantly washing my face with hot water before and after shaving , but now the machine makes life so much easier ! really slim heats up in a matter of moments and very smooth !

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Jan 16, 2023
Reviewer name: CJVK
2 out of 5 stars
2 out of 5 stars review

Was great while it worked

Stopped working after 10 months and blinks all crazy orange when I turn it on and there’s no way to reset it when this malfunction occurs.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Gillette Team

This isn't what you should expect from the many quality checks we have in place, so we're sorry to hear this. We'd like to get more information to help you, as well as share your experience with our Quality Team, so when you have a minute, please reach out to us at (800) 445-5388.

Feb 3, 2024
Reviewer name: Archemedes
5 out of 5 stars
5 out of 5 stars review

Love this product

I received this razor as a Christmas gift in December of 2023. It is really amazing. Razors last much longer than any other Gillette razor.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Mar 12, 2024
Reviewer name: sami rizkalla
1 out of 5 stars
1 out of 5 stars review

I need to order refill for my heated razor . Your site do not allowed me to get quotation for the rezors only . I have the devise .

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Customer Care

Sami, firstly, thank you so much for using our Heated Razor for a comfortable hot-towel shave. On our Gillette website, you can purchase our GilletteLabs Blade Refills separately. They cost of a 4ct is $25.00. If you have any questions, please call us at 800-445-5388.