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Customer reviews for Heated Razor by GilletteLabs - 1 Handle, 6 Blade Refills, 1 Charging Dock for
Heated Razor by GilletteLabs - 1 Handle, 6 Blade Refills, 1 Charging Dock
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Showing 161-170 of 264 reviews
Jul 7, 2023
PERRY
4 out of 5 stars review

GREAT HEATED SHAVE

I love this razor. I would of given it a 5 star if you can change the battery when you cannot charge the battery anymore you have to throw out the razor.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Jan 22, 2020
Anonymous
4 out of 5 stars review

I like the heated razor, but wish it vibrated also

As another user wrote, it would be great if you could combine the heated razor with the vibration of the Gillette Fusion Power razor, which I believe gives an overall better, closer shave.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Dec 22, 2024
Bald guy
3 out of 5 stars review

Beware

I bought two of these . They don’t last as far as longevity! They replaced one under warranty. That replacement didn’t last as well. Great having a heated razor especially when shaving your head. Unfortunately not worth the money in my opinion

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best from your Gillette. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 445-5388.

Feb 17, 2021
Anonymous
1 out of 5 stars review

Waste with return authorization number after only

I love the razor while it lasted. Which was only 3 months. I am writing this because gillette has failed to respond to my r.m.a. request. Also I purchased 2 of the razors

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

We're sorry to hear that your razor has not lasted as long as we'd anticipate. With all the quality checks we have in place, we don't expect to hear this. We also don't expect to hear about your experience with our team, so we'd love to hear from you so we can help out. We can be reached at (800) 445-5388 Monday-Friday 9a-6p EST. Give us a call when you get a chance, and we'll be happy to assist.

Sep 7, 2024
ShotGunPrice
1 out of 5 stars review

Razor will fail in no time

Don't expect this razor to last very long. The flashing orange light of death is much like the Xbox circle of death. It will fail in due time and there is nothing you can do about it. Expensive paper weight.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Customer Care

We're so very sorry to hear about what's going on with your Heated Razor. Quality is at the forefront of everything we do, which is why our Heated Razor is backed by a limited 1-year warranty. We'd love to connect about this and help. Please call us at 800-445-5388 so that we can assist you further.

Dec 30, 2023
Slickrick
2 out of 5 stars review

Battery does not last

The rechargeable battery does not last and can’t be replaced. After 2 years I am basically left with a standard razor. When it worked it was a great product

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Customer Care

Thank you for your review. The Heated Razor will last 1-3 years, depending on care and usage habits, so this is normal, but you can be assured we're sharing your feedback with our team. Customer feedback is vital to us, so we appreciate you taking the time to let us know.

Oct 28, 2022
Mitchell96
5 out of 5 stars review

Perfect shave!

I have always had such a hard time shaving since I was a teenager, always getting red bumps and skin irritation but since I got this razor I have not had one bump or redness! Absolutely love this product I think everyone should own one!

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
May 10, 2021
Christian74
2 out of 5 stars review

Not heating anymore!!!

I really loved the product. Unfortunately, after already returning one device, this heater broke down after a bit more than a year. I am not expecting myself to buy a new one every time, so please, tell me what to do...

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

Hi Christian, we're sorry to hear about this disappointment! We expect a high quality shave and experience for you, so when you get a moment, give us a call. We'll be happy to help at (800) 445-5388 Monday-Friday 9a-6p EST.

Oct 7, 2022
dave777
1 out of 5 stars review

Great while it lasts

I love this razor but I have gone through 2 of them now and won't buy another. After I passed the 1 year warranty period (of course) my razors have quit taking a charge and no longer work.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Gillette Team

We have a number of quality checks to ensure you always get the best from your razor, so we're sorry to hear this, Dave. We'd like to talk and get more information to help, so when you have some time, please reach out to us at (800) 445-5388.

Aug 11, 2024
JML76
1 out of 5 stars review

Garbage Battery

Brand new,I could get around six shaves on a full charge. Around two,two and a half years later….i get a little over six minutes on a full charge. My first and last heated razor,at least from Gillette.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Customer Care

We're sorry to hear you're not satisfied with your GilletteLabs Heated Razor. In case this helps, the Heated Razor is intended to last 1-3 years, depending on care and usage habits. We'll be glad to pass along your concerns to our team.