Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Heated Razor by GilletteLabs - 1 Handle, 6 Blade Refills, 1 Charging Dock for
Heated Razor by GilletteLabs - 1 Handle, 6 Blade Refills, 1 Charging Dock
3.4 out of 5 stars
stars
265 ratings264 reviews
  1. 5 stars45% (119)
  2. 4 stars10% (26)
  3. 3 stars8% (21)
  4. 2 stars11% (28)
  5. 1 star27% (71)
Sort by |
Showing 151-160 of 264 reviews
Jun 6, 2022
Reviewer name: Fzydek1
1 out of 5 stars
1 out of 5 stars review

Great razor for 1 year after that a waste of money

Bought this razor had it for 13 months. The 13th month the charging feature no longer works and is no longer under warranty. Stay clear and buy a cheaper razor.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

Everyone deserves to have a premium shave. We crafted our Heated Razor to be the tool for the job, so we're sorry to hear about what happened. If you have not done so already, unplug the charger from the base, and plug it in. If that doesn't work, try other outlets. We want to hear from you about this and help, so please cal us at 800-445-5388.

May 8, 2022
Reviewer name: vanagon guy
5 out of 5 stars
5 out of 5 stars review

bvetter than all

I purchased the heated razor 8 months ago and it is far the best razor I have used i found this razor with the high heat setting reduces the razor bump in African Americans yet a bit pricey it is best for the money

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Feb 7, 2021
Reviewer name: nmdesertdevil
2 out of 5 stars
2 out of 5 stars review

Disappointed

Gillette user for over 70 years. This razor did not work out for me. I could not get a clean save with it and have returned to my powered pro glide razor.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

As a long time Gillette fan, we want only the best for you and we're sad to hear you were disappointed with the Heated Razor. We'd like to learn more and help out so when you get a moment, give us a call at (800) 445-5388 Monday-Friday 9a-6p EST, and we'll be happy to help out.

Jun 10, 2022
Reviewer name: EMUteneventer
5 out of 5 stars
5 out of 5 stars review

Love this Razor + Great customer service

I purchased this razor about a year ago and the internal battery went bad. I called up Gillette and they sent me a brand new one at no cost. I really like the heated blade and makes shaving much more enjoyable.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Nov 16, 2022
Reviewer name: Stevho17
3 out of 5 stars
3 out of 5 stars review

Fantastic Winter Shaving

Felt so good on a cold winter morning. Loved everything about it. However, after 2 years it no longer held a charge. So keep that in mind when you go to balance price/usage.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Gillette Team

Our goal is to always provide you with the very best with the quality checks we have in place, so we're sorry to hear you're disappointed. We'd like to help you get the most out of your Heated Razor, as well as get more information for our Quality Team, so when you have a little time, please reach out to us at (800) 445-5388.

Sep 23, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Gilette 2020!!!

I always have irritation on my skin after shaving , and was constantly washing my face with hot water before and after shaving , but now the machine makes life so much easier ! really slim heats up in a matter of moments and very smooth !

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Dec 17, 2019
Reviewer name: Bullbear1
5 out of 5 stars
5 out of 5 stars review

This is a great idea but it is missing a light.

About 15 years ago I bought a Gillette razor at The Art of Shaving. with a built in light. The light died last year and I am told the razor is unavailable. A light would be a great addition to this razor. Any thoughts Gillette?

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Sep 4, 2019
Reviewer name: mmmm
1 out of 5 stars
1 out of 5 stars review

Bad for Sensitive Skin

This razor will have minimal impact on your shave if you are already running your razor under hot water between each stroke. I found a much better shave with the skin guard razors. cool idea but definitely not worth the money.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

No matter who you are, if you aspire to shave with the most innovative, unique product, then you have purchased the right razor. Inspired by the barbershop experience, the Gillette Heated Razor gives your shave a pampering. The Heated Razor was designed around our most advanced, thinnest, and finest blades. It has 5 blades with anti-friction technology and a 6 blade called the "precision trimmer" on back which is designed for edging sideburns and getting into tough to reach areas. There are two heat setting in the razor. Low goes to 45°C/109°F and high is 50°C/122°F. Depending on how hot a shower you take you may have to go with the hotter setting. If you would like to share more about your experience give us a call at 800-445-5388.

Feb 7, 2025
Reviewer name: An adult
1 out of 5 stars
1 out of 5 stars review

A company must know their customers

I used gillette products exclusively for 30 years until the company’s masculine toxicity campaign was introduced. I was so highly offended that I no longer use their products

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Apr 1, 2021
Reviewer name: DocD
2 out of 5 stars
2 out of 5 stars review

Don't fly unless you want it to quit working

Received this as a xmas gift. After going on a commercial flight the razor no longer works. the power button is permanently depressed. Very disappointed how quickly if faulted. Was the an excellent razor when it actually worked.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

We're sorry to hear that this was your experience. We expect the Heated Razor to be able to fly with you and we'd like to learn more about this and help out. Give us a call at (800) 445-5388 Monday-Friday 9a-6p EST, we're eager to assist you.