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Customer reviews for Heated Razor by GilletteLabs - 1 Handle, 6 Blade Refills, 1 Charging Dock for
Heated Razor by GilletteLabs - 1 Handle, 6 Blade Refills, 1 Charging Dock
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Showing 141-150 of 264 reviews
Jun 25, 2021
Cliff55
5 out of 5 stars review

Excellent Razor-Closest and Most Comfortable Shave

I recently bought this Heated Razor kit Through The Art of Shaving Site, where I am a regular customer for their premium shave products. I have been using their Lexington Collection 5 blade ProFusion flex ball Micro pulse razor for shaving a course beard on sensitive skin and can cut easily, but get great shaves from this as comparison After using the new heated razor, after using the same prep routine of a hot wet towel, massaging in preshave oil and using a brush under hot water to lather, I had the best wet razor shave to date. It cut my beard like it was butter and left my face baby bottom smooth with not rash, irritation or cut. Never experience this before- This is a great razor and was worth the money! I found that if you rinse the razor blades and heat bar under hot water before and during the shave, it add more heat and warmth making it easier to get closer to the beard. I also bought the travel/charger/storage case and it is a great addition to have. Nice design.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Oct 18, 2019
JohnDoe
2 out of 5 stars review

Pointless and too expensive

It's not the best shave you'll get and the heat does nothing for the shave. I know they will answer this with the same replay it's barber's shop experience blah blah. Well it's not. It's better to use Gillette Fusion, WIkinson or whatever because you'll get a better shave form much less money. And that is the truth. What we want is the best shave with the fewest skin irritation and this product simply does not provide that. And please don't start with that boring obsessive compulsion disorder storyabout the barber's shop experience .

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

Sometimes a good thing is worth saying more than once, the elevated shave our Heated Razor provides is absolutely an experience worth talking about. Though it may seem a little obsessive of us, we're passionate about providing you closeness and comfort. We're happy to hear your best results comes from our classic Fusion blades, some people with sensitivities might prefer our Skinguard instead. What we do understand is that a great shave comes differently for each guy and every beard type. We've got that covered with many tailored blade styles here at Gillette. Stay smooth out there!

Aug 18, 2020
JMARAS1971
4 out of 5 stars review

Gillette line-up

I HAVE BEEN A LONG TIME USER OF THE GILLETTE LINE-UP. I JUST TRANSITIONED OVER TO THE GILLETTE HEATED RAZOR . I'M GONNA GIVE 4 STARS BECAUSE I HAVENT USED THE RAZOR YET. I GOT IT MAINLY FOR TRAVEL. ILL GIVE A UPDATE SOON. PLEASE KEEP UP THE GREAT WORK WITH THE GILLETTE LINE -UP. KEEP IN MIND IF YOU EVER NEED A TESTER IM YOUR MAN! LOL

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
May 28, 2022
GeorgeH
4 out of 5 stars review

Its ok

Bought the heated razor last Oct. Its OK, heats up but not as good as Hot lather. The blades are more expensive than the Proshield razor blades . I use the regular razor on occasion and I feel I get a closer shave with the Proshield razor for some reason

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Feb 2, 2022
Stanton418
1 out of 5 stars review

Heated Razor

I bought this Heated Razor a couple years ago. Within 6 months it stopped working. Thanks to the warranty I received a replacement. Now 1 year & 6 months later it’s not working again! And now I’m past my warranty! This would be a great product if it lasted! But after owning 2 that stopped working it seems it’s not a good lasting product!

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

We're glad you enjoyed your 2-years of premium hot-towel shaves. We're sorry to hear that your replacement didn't last as long as you were expecting, and we'd love to have any feedback you have about it or our warranty. Whenever you have a moment to talk, give us a call at 800-445-5388.

Jan 12, 2021
Disappointed User
1 out of 5 stars review

Not worth it

I received this as a gift a year ago and have nothing but problems. I am about to ship it back for the fourth time! Three times for a rapidly flashing light and once for the area that holds the blade breaking. To me had I known it would have been this much of a hassle I would have returned it from the beginning. It is jut not worth the money and time spent sending it back.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Sep 23, 2019
Anonymous
5 out of 5 stars review

Gilette 2020!!!

I always have irritation on my skin after shaving , and was constantly washing my face with hot water before and after shaving , but now the machine makes life so much easier ! really slim heats up in a matter of moments and very smooth !

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Jun 10, 2022
EMUteneventer
5 out of 5 stars review

Love this Razor + Great customer service

I purchased this razor about a year ago and the internal battery went bad. I called up Gillette and they sent me a brand new one at no cost. I really like the heated blade and makes shaving much more enjoyable.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Jun 6, 2022
Fzydek1
1 out of 5 stars review

Great razor for 1 year after that a waste of money

Bought this razor had it for 13 months. The 13th month the charging feature no longer works and is no longer under warranty. Stay clear and buy a cheaper razor.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

Everyone deserves to have a premium shave. We crafted our Heated Razor to be the tool for the job, so we're sorry to hear about what happened. If you have not done so already, unplug the charger from the base, and plug it in. If that doesn't work, try other outlets. We want to hear from you about this and help, so please cal us at 800-445-5388.

Aug 11, 2024
JML76
1 out of 5 stars review

Garbage Battery

Brand new,I could get around six shaves on a full charge. Around two,two and a half years later….i get a little over six minutes on a full charge. My first and last heated razor,at least from Gillette.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Customer Care

We're sorry to hear you're not satisfied with your GilletteLabs Heated Razor. In case this helps, the Heated Razor is intended to last 1-3 years, depending on care and usage habits. We'll be glad to pass along your concerns to our team.