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Customer reviews for Heated Razor by GilletteLabs - 1 Handle, 6 Blade Refills, 1 Charging Dock for
Heated Razor by GilletteLabs - 1 Handle, 6 Blade Refills, 1 Charging Dock
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Showing 101-110 of 264 reviews
Aug 6, 2020
Keviny
5 out of 5 stars review

Best razor I’ve ever owned

Bought this 6 weeks ago, love it, not just for the heat but it gives me a great clean shave, I love shaving again, I hesitated for a month because of cost, but thought I’d chance it, glad I did. I agree the cost makes this not for everyone, pricey for my budget too but I decided to treat myself on my birthday.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Apr 8, 2020
Nick501
5 out of 5 stars review

Simply the Best

I received this razor today and all I can say is that I am impressed. They did a great job with this razor and you can feel the warming bar heat up your face. I am really glad that I bought the razor and plan on using until they come out with the next big thing. Oh, I switched from another razor mail company and should have along time ago.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Feb 3, 2022
Bill Faust
5 out of 5 stars review

Absolutely the Best Shave A Man Can Get

I have been shaving for along time. I’ll never forget how exited I was to get my first Atra razor. That was the razor every kid had to have in high school. Then as technology advanced it was the Sensor, the Fusion and now the Proglide. I have even gone nostalgic and used my grandfather’s Gillette Fatboy safety razor with much fanfare learning a new skill. It was fun but when you are on the run like I am you have to shave at a faster pace. Sure I have also tried other great brands and they are good, but nothing really shaved my face so perfectly and as close as the five blade Proglide with the adjustable head to get into the tight rounded corners of my chin. Once I noticed the new Heated version I just had to have it and finally got it for Christmas. I charged it up for the next mornings shave and the minute the razor touched my face I said to myself “Wow man this is great”! And I don’t know if it’s the warming effect of the blade softening the beard but I’ll tell you something helps this razor giving you the closest and smoothest shave you will ever have other than from a barber, and that’s even a maybe. Seriously guys this razor is “Amazing”. I highly recommend it and watch for Gillette’s special promotions from time to time and you can get this razor at a really good price!

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Jul 28, 2025
Terry 07
4 out of 5 stars review

Heated Shaves are great!

I’ve been using this Heated Razor for a couple of years. Love it. I can’t imaging going back to a regular razor. Love the warmth. The only thing they should improve is they should heat up the blades instead of just the warming bar that is away from the blades. I think heating the blades would cut the beard hair easier too.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Oct 10, 2020
Robert p Duke
1 out of 5 stars review

I’ve had two and both broke.....terrible razor

Don’t waste your $$$$ on this way overpriced product. First one blade ejected broke and returned. After days they finally sent me a new one. Same thing happened on the second. Okay, it still worked but then the charger quite. Blades cost a fortune. Also, when returned I had to give them the serial #. So small even with magnifying glass couldn’t read.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Gillette Team

Whether it be your first or fifth Heated Razor, we'd expect them all to last at least 3-5 years that vary based on care and usage habits. If your charger is no longer working, we suggest plugging it into a different outlet to see if that does the trick. Of course, we want you to get back to the comfort of a hot towel shave so if that doesn't work, we'd like you to connect with us. You can reach us at 800-445-5388.

Nov 17, 2024
M Loves to Shave
4 out of 5 stars review

OK when nj it works

OK, Not OK…. When it heats up it is fantastic. But about 50% of the time the razor does not best up and is just another razor. Why Gilette cannot get it together a s engineer a truely working model is beyond me. Some engineer should be fired! Concept is great. I will say the feel of the razor ams handle is perfect. The only open if is heating up on a regular basis.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Oct 7, 2020
Davec
1 out of 5 stars review

Terrible razor and even worst customer service

Worked fine before it broke. Then have been on a 6 month return fiasco with Gillette. By far the worst customer service. I file a warranty claim that took at least 3 weeks and probably 15 emails. Finally they sent me a return box to send my razor in. This was 4 months ago and I have received nothing. Have had multiple calls with customer service and they apologized but in the end solved nothing. They said wow your case is amazing how many emails and calls. So now after 2 more calls no solution except we will look into it. Meanwhile they still are sending me blades at a huge cost and won’t let me return. All this bs over a 100 dollar razor. I said can’t you just send me a new one. And of course the answer is no. Not sure how they stay in business. These big companies don’t at all care about the consumer.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Gillette Team

We're as passionate about people as we are about providing them their best possible shave. This isn't typical or what we'd expect when receiving service under our 1-year warranty. We'd like to lend a hand and learn more, connect with us at 800-445-5388.

May 28, 2022
GeorgeH
4 out of 5 stars review

Its ok

Bought the heated razor last Oct. Its OK, heats up but not as good as Hot lather. The blades are more expensive than the Proshield razor blades . I use the regular razor on occasion and I feel I get a closer shave with the Proshield razor for some reason

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
Aug 3, 2020
mikuser71
3 out of 5 stars review

Mine suddenly stopped working

I haven’t even had this 6 months and only use it a couple of times a week. It has already stopped working. It no longer can recharge itself. Also the shave itself is not as good as the Gillette Fusion line of disposable razors. You will nick yourself a lot more with this razor. I don’t think it’s ready for prime time yet. Disappointing given the price tag - you’d think they would have verified longevity and effectiveness more before launching.

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from The Gillette Team

The experience you have with your razor is everything to us and we are sorry to hear that your Heated razor isn't heating This isn't the experience we expect or want you to have, so we are happy to help. Your Heated razor does have a one year warranty on it. When you have a moment please contact us at 800-445-5388 and we will be happy to help.

Nov 28, 2022
MEtlap
2 out of 5 stars review

Disappointed with the quality

Just got this a week ago and I was super excited to try this as I have used nothing but Gillette since I started shaving. Simply put the experience was not what I had expected Most of the times the heating bar barely makes contact with my skin and when it does it just didn’t feel natural. I much prefer the vibration and wish they had incorporated that into the design

Review from gillette.com
Helpful?460UFH2X0K3R13891603482
reply from Gillette Team

We're sorry to hear the Heated Razor wasn't your favorite, and assure you that your comments are being shared with our team. We'd like to find a razor that's right for you, so when you have a little time, please get in touch with us at (800) 445-5388.