Owned this razor for a while. Never replaced. Works great now as when I first got it. The heat makes such a smooth shave if used properly. Truly, their are people that don't know to do a proper shave. I can tell by the several reviews I've read. The battery still holds a charge very well. I think it's the best razor on the market. The time I bought the razor it was 150 and I've got my moneys worth.

I have been shaving for along time. I’ll never forget how exited I was to get my first Atra razor. That was the razor every kid had to have in high school. Then as technology advanced it was the Sensor, the Fusion and now the Proglide. I have even gone nostalgic and used my grandfather’s Gillette Fatboy safety razor with much fanfare learning a new skill. It was fun but when you are on the run like I am you have to shave at a faster pace. Sure I have also tried other great brands and they are good, but nothing really shaved my face so perfectly and as close as the five blade Proglide with the adjustable head to get into the tight rounded corners of my chin. Once I noticed the new Heated version I just had to have it and finally got it for Christmas. I charged it up for the next mornings shave and the minute the razor touched my face I said to myself “Wow man this is great”! And I don’t know if it’s the warming effect of the blade softening the beard but I’ll tell you something helps this razor giving you the closest and smoothest shave you will ever have other than from a barber, and that’s even a maybe. Seriously guys this razor is “Amazing”. I highly recommend it and watch for Gillette’s special promotions from time to time and you can get this razor at a really good price!

I gotta tell you I’ve shaved with double edge blades, single edge, regular cartridge, disposables, and electric and this heated razor is by far the best, closest, smoothest most comfortable and enjoyable shave I have ever had. Knocked or out of the park Gillette. Great stuff!

I bought this 9 months ago and the razor stopped charging (a common occurrence if you read the reviews. They sent a replacement but that one also stopped charging after 6 months and now it’s not under warranty. I’m sure Gillette is aware of the problem but sells defective razors anyway. Surprised no one has started a class action lawsuit.

I have purchased four heated razors--two for me and one for my brother and a friend. All have failed in less than two years. The shave is great, because the razor has two heat settings. The highest setting fails first and the lower setting will continue for months until it stops charging. While I hate shaving, this is best product I've found to accomplish the task, but it would be nice to know if the razor is meant to be disposed when it begins failing or if there a logical explanation or a possible fix to resolve it.

Bought it last week from the art of shaving. Could not wait to use it. I was not disappointed when I did. When I returned home, I immediately put it on charge. Once it was charged up, I put it to use. I was amazed at how well it worked and how incredible it felt. Absolutely loved it!! Now... Let's see the cookie cutter response from Gillette to my review. Every response they've made has been off mark, and not applicable to said review. Very odd, it seems like it's a bot responding to the reviews, which is truly sad.

I bought this Heated Razor a couple years ago. Within 6 months it stopped working. Thanks to the warranty I received a replacement. Now 1 year & 6 months later it’s not working again! And now I’m past my warranty! This would be a great product if it lasted! But after owning 2 that stopped working it seems it’s not a good lasting product!

Got this as a gift and it's easily the best razor one could have. PROS: * The heating strip makes this feel like a barbershop shave without the barbershop price or hassle. * The thick, heavy handle feels durable and is a good fit for a man's hand. * The wireless charger is exceptionally well-designed and maximizes counter space. CONS: * The packaging is worthy of ZERO STARS. With the knowledge of how waste impacts the planet, it's a very poor choice to have so much packing material for a small item. * The option of a vibrating handle would be nice. * The cartridge refills are too expensive. It would have been easy to have this razor use the Fusion cartridges.

Bought this 6 weeks ago, love it, not just for the heat but it gives me a great clean shave, I love shaving again, I hesitated for a month because of cost, but thought I’d chance it, glad I did. I agree the cost makes this not for everyone, pricey for my budget too but I decided to treat myself on my birthday.

The combination of heat and the superior razor blades made this a great product while it lasted. The battery stopped accepting a charge and the handle was flashing an error after 8 months. I expected a razor at this price point to last significantly longer.