We are continually thinking of ways to innovate our products. We're glad you like the style for the range! ^Pat

Good day, Wayne. We understand that an oven plays a big role in the kitchen. There are some simple things you can do to try to fix the problem of the oven taking a long time to reach the set temperature. Oven takes a long time to reach set temperature: https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature Using the right cookware to meet your needs means you get to be the boss in the kitchen. Proper pans reduce cooking time, use less energy, and cook food more evenly, so you can whip up that perfect dish each and every time. Samsung cooktop cookware breakdown: https://www.samsung.com/us/support/answer/ANS00045483/ You may also check pages 22–27 for instructions on surface cooking. https://downloadcenter.samsung.com/content/UM/202103/20210316120415733/NE63A6311_AA-01_EN-MES-CFR.pdf If you require further assistance in the future, please do not hesitate to reach us through the channels listed below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145614619) to help our team pull up your information when you message us. Have a wonderful day! —Vannesa

Hi There, We want you to effectively use your range for efficient cooking. Below are tips to get the control panel up and running! The display on your oven is intended to light up only the functions you need at any particular moment. If there seems to be an error on display, such as incomplete digits, cycling the power may reset the panel and get it working again. Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed: https://www.samsung.com/us/support/troubleshooting/TSG01110183/ To disable the "Oven lock" function, kindly turn to page 28 and page 46 to learn more information about "The display goes blank" of the model's user manual for reference: https://downloadcenter.samsung.com/content/UM/202207/20220713101924684/NX60A6311SS_AA_DG68-01340A-03_EN_MES_CFR_220712.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145685321, to help our team pull up your information. Have a great day! ^Chrystel