Hi There, We want you to effectively use your range for efficient cooking. Below are tips to get the control panel up and running! The display on your oven is intended to light up only the functions you need at any particular moment. If there seems to be an error on display, such as incomplete digits, cycling the power may reset the panel and get it working again. Samsung range or wall oven panel is blank, blinking, or partially or incorrectly displayed: https://www.samsung.com/us/support/troubleshooting/TSG01110183/ To disable the "Oven lock" function, kindly turn to page 28 and page 46 to learn more information about "The display goes blank" of the model's user manual for reference: https://downloadcenter.samsung.com/content/UM/202207/20220713101924684/NX60A6311SS_AA_DG68-01340A-03_EN_MES_CFR_220712.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145685321, to help our team pull up your information. Have a great day! ^Chrystel

Hi Ronilda, Congratulations on your Samsung range model and we are glad to help with the oven temperatures you experience. I have shared a Samsung link below to help with the oven temperature of your range model. There are four radio buttons in the link. At this point we recommend going to the fourth radio button first to better understand the accuracy of oven thermometers then going to the first radio button on the steps to take, particularly calibrating the oven since it is new (4th step in the 1st radio button). Samsung oven temperature issues: https://www.samsung.com/us/support/troubleshooting/TSG01204529 Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146638192 to help our team pull up your information. Leo

Good day, Thank you for sharing your thoughts with us. We're always here to support you in any way we can. For your reference, I've shared the warranty information for the range below. https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=NX60A6311SS/AA Should you require assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148419394, to help our team pull up your information. Have a great day! ^Chrystel