I have a dishwasher that I paid over $900 not even 3 years old and it's already dying their customer service is a joke they scam people for their trade-ins of their cell phones. what I'm noticing gets whoever got a free stove as a promotion Left good reviews so no more Samsung for me

My rating is related to Sam's Club directly. I brought this Samsung Electric Stove on 1/23/26 delivered on 1/31/26. on 2/1 my stove didn't work, 1 element came on the off nothing after that. My brand new stove didn't work. That's when my nightmare began (the stove was picked up finally today) I immediately called the number listed on Sam's Club app associated with this purchase, I made 16 phone calls, 4 emails replies to a " Supervisor" and 1 call from Sam's Club directly, a supervisor was supposed to contact me instead Heather had a teenager call me, this poor kid, I asked to speak to her supervisor, Heather didn't take kindly to being told that was inappropriate so she passed me to another supervisor Debra ( she was the only person that tried to help me). I was met with I called the wrong %23 I was actually told that the number listed on Sam's Club app associated with this purchase is wrong, I was told to call Samsung the told me to call Sam's Club directly since I just but it there and have never used it. i had an electrician come check my outlet (just in case) no problem, a Service technician was sent to check the stove, he verified that the stove was defective and he turned in a report and told me to call them so they can schedule for an exchange. That never happened. nothing happened until I filed the complaint with the Better Business Bureau and contacted the Attorney General's office, a consumer affairs here in Texas. two days later I get an email with a phone number to a company that's gonna pick it up and a tracking number. today 3/3/26 it was finally Picked up and my refund is pending. I saved up to buy this stove Im on a fixed income I was so excited when I got it I cried I was so happy. Sometimes a fuke happens with a product and as long as it's exchanged , the customer service is good and you get taken care of I would have been fine. Sam's Club had the opportunity to honor their warranty for this product written on the website. I didn't even get an apology. So it's been over a month without a way to cook in my home. The money that I paid in full, is sitting with them so I can't buy anything else until I get that refund. This is actually been the absolute worst experience with any store I have ever had. And I expected the best from Sam's Club. Not even an apology. I'm sure an exchange would have made everything alright. But no. Perfect. Example of something that could have been easily taken care of turned into a customer, having a horrific experience. And telling everybody about it, posting reviews everywhere she can calling, including the better business bureau and the state of texas.Attorney general's office. sam's Club you should do better.

Range only lasted 7 months and Samsung refuses to honor the warranty. Bad horrible customer service! Will not ever buy another Samsung product ever again.

convection oven doesnt work. bottom drawer is always crooked. knob doesn't click in when turning on burner. just bypasses and you have to manually put it on high. cheap design and so disappointed my convection doesn't work

[This review was collected as part of a promotion.] Attractive, well designed and performs well. The temp controls for cooktop and oven work very well and timer features are easy to use. Has a large oven capacity that works well with large pots and trays. The smart WiFi feature is amazing. Also like the steam cleaning feature and the ability to pick different cleaning times (2,3 or 5 hrs). This range replaced my previous Samsung oven that was over 12 yrs old. Hope this one lasts as long.

[This review was collected as part of a promotion.] The first time I tried to bake in my new Samsung oven, I preheated it to 350°. I always use an oven thermometer when I bake. When The tone indicated it had come to temperature. I opened the oven door and my oven thermometer was reading 450°. I have since learned through trial and error that if I set it for 324° and preheat it for one hour it will come to 350°. It shouldn’t be this hard.

[This review was collected as part of a promotion.] Love my new Samsung oven! It heats quickly and cooks evenly, making baking and meals come out perfectly every time. The design is sleek, easy to use, and simple to clean. A great upgrade for my kitchen. I highly recommend it.

It does not come with a cord, the cord you must buy is a 240v and you don't advertise this on you Walmart page.

My display and oven quit working on it. I have not even had it a month. I purchased it in March of 2025 and did not receive it until almost the end of April 2025. Yesterday, on May 7, 2025 the display and the oven quit working.

[This review was collected as part of a promotion.] Love this range! The quality and easy use is amazing. Please do not hesitate, I cook every day. From cake to stews it makes my life so easy and enjoyable.