We're sorry to hear this toothbrush didn't offer you the power and brushing action you were expecting, and would like to help. Please know, we have many quality checks in place to help ensure only the best products reach you. So that we can learn more and help you find the right toothbrush for your needs, please give us a call at (800) 566-7252.

We’re sorry to hear about the confusion about replacing the batteries in your toothbrush, Sam. All of our brushes are tested to last for a long time and provide you with only the best dental care. You should be able to simply twist the bottom of the toothbrush off to reveal the battery compartment. If you’re still having issues replacing the batteries please give us a call at 800 566-7252 when you have time.

We’re happy to hear that this is your favorite style of brush, Ben, however, we expect your brush to be ready for you to use with ease after you get it. It’s important to us that we quality test all of our products before they make their way out to you. When you have time give us a call at (800) 566-7252 so we can make sure to get you back to brushing.