oh no! Thank you for bringing this to our attention. At Jetson, we take customer concerns and issues seriously. Please reach out to us at reviewresponse@ridejetson.com and we can look further into this to see if there are any other options.

Thank you for your review. I'm so glad that she loves her go-kart. Keep making moves and if there is anything else we can do for you, please reach out to us at samsclubsupport@ridejetson.com.

Hi there! We appreciate you taking the time to let us know how much you are enjoying your Jetson! Welcome to the Jetson family! Contact us @ help@ridejetson.com if you have any questions or concerns. #MakeMoves

Dear Elba,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience caused by the lights on the seat not working. This is not the level of quality or service that we aim to provide, and we deeply regret that your experience fell short of expectations.To resolve this issue, we would like to assist you with troubleshooting the lights or arranging for a replacement if necessary. Please contact our customer service team at 1 (844) 585-7462, available every day from 9 AM to 5 PM EST. Our team will be more than happy to assist you promptly.Your satisfaction is our priority, and we appreciate the opportunity to make this right.Best Regards, Customer Service Team at Jetson

Oh no! This is not the experience we aim to deliver to our Jetson family, and we'd love the chance to make this right for you! If you will, please reach out to us directly at reviewresponse@ridejetson.com so that we can further assist. Thanks for reaching out to Jetson.

Thanks so much for the five-star review! We're so glad that your grandson is loving his new Remix Hoverboard/Jetkart Combo! The super cool lights and Bluetooth compatibility of the Remix Combo truly make this Jetson stand out above the rest! We hope your grandson gets to enjoy many more fun rides to come on his Remix! Happy riding!