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Customer reviews for SAMSUNG 65" Class QN85BD-Series Neo QLED 4K Smart TV - QN65QN85BDFXZA for
SAMSUNG 65" Class QN85BD-Series Neo QLED 4K Smart TV - QN65QN85BDFXZA
4.7 out of 5 stars
stars
736 ratings672 reviews
  1. 5 stars82% (604)
  2. 4 stars13% (93)
  3. 3 stars3% (19)
  4. 2 stars1% (6)
  5. 1 star2% (14)

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Showing 231-240 of 672 reviews
Oct 5, 2022
Reviewer name: WallJam77
5 out of 5 stars
5 out of 5 stars review

Excellent TV for general viewing purpose

[This review was collected as part of a promotion.] This particular TV model has been remarkable in performance in almost every category. I primarily watch sporting events mixed in with some older, classic TV shows, This model has exceptional picture clarity with enhanced lighting features. Its contrast ratio is perfect with no imperfections or blemishes.The brightness is uniform across the entire screen.This TV exhibits fantastic reflection handling. There is little to no reflection from external light sources. The 4K content displays perfectly without any issues to mention. Excellent viewing from all angles. Overall I rate this TV as outstanding, certainly for my viewing purposes.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Oct 5, 2022
Reviewer name: Broken
3 out of 5 stars
3 out of 5 stars review

Excellent picture but lots of bugs

[This review was collected as part of a promotion.] Used as my bedroom TV, picture quality is phenomenal but dislike the new home feature. Miss the old home that would just pop up at the bottom of the screen. Also lots of bugs including the remote frequently not working properly, screen flickering, and not properly controlling secondary devices such as game consoles. My older Samsung works a lot smoother and more consistent than this newer version.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
reply from Samsung Brand Ambassador

Hi Broken, We appreciate your thoughts on the Home Screen, as well as the remote and image issues you're experiencing. For optimal performance, please make sure you've got the latest firmware version installed on your QN85BD TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. If you're still having remote issues, please try the following steps to reset your remote: 1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset. 2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow. 3) The ENTER key is the button in the center of your directional ring. While your screen may flicker when connecting an HDMI-enabled device (such as a game console), you may also want to ensure you've adjusted some of the energy efficiency features designed to reduce power consumption. You can adjust or disable Brightness Optimization, Brightness Reduction, Motion Lighting, or Contrast Enhancer by going to: Menu > Settings > All Settings > General & Privacy > Power and Energy Saving. So that we can better understand what type of game console you're having connectivity issues with and provide you with further help, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Oct 5, 2022
Reviewer name: Samsunglover
5 out of 5 stars
5 out of 5 stars review

Wonderful Product

[This review was collected as part of a promotion.] I love to watch NetFlix movies and series and recently bought this TV and now everyday I am sitting for few hours in front of it. Beautiful vibrant colors and as I bought a compatible Samsung sound bar as well so it just feel I am sitting in cinema.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Oct 25, 2022
Reviewer name: edemus
5 out of 5 stars
5 out of 5 stars review

Fantastic picture

[This review was collected as part of a promotion.] So pleased with this TV. The pictures are clear and crisp, and faithfully display the content as they were intended to be seen. Colors are accurate, and the sound from the speakers is not bad either. Very pleased with Samsung's offering on my 55” Neo QLED

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Jun 8, 2022
Reviewer name: Mguzman2
4 out of 5 stars
4 out of 5 stars review

Beautiful Picture

[This review was collected as part of a promotion.] This is an amazing upgrade from my previous Samsung tv. The picture quality really surprised me but what shocked me was the audio quality as well. The tv can go up in volume and still sounds great. Back to the picture quality. I'm a huge sports person so basketball and baseball look amazing! I'm having a small issue with the power button not working properly but it's probably I'm doing myself. 4.7/5 recommend this tv.

Review from The Insiders
Helpful?6MSFCO3SMOG113868809341
reply from Samsung Brand Ambassador

Hi Mguzman2, It's great to hear you're enjoying the picture and sound quality upgrade with your 65" QN85B TV, and we appreciate you sharing your experience with the remote not working properly. If you press any key on the remote and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote: 1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset. 2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow. 3) The ENTER key is the button in the center of your directional ring. If you're still experiencing issues, please know we're here to help! You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist

Oct 25, 2022
Reviewer name: drallen
5 out of 5 stars
5 out of 5 stars review

makes TV fun to watch

[This review was collected as part of a promotion.] This tv is in our home theater downstairs. It's very easy to navigate with the remote and picture is great in the room without windows. We got this tv because our LG 75" had been damaged by lightning. Great upgrade! We stream Netflix, Amazon Prime and Disney regularly.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Aug 23, 2022
Reviewer name: LoveColo
5 out of 5 stars
5 out of 5 stars review

We love our Samsung 75 inch smart TV

[This review was collected as part of a promotion.] Bottom Line First - In terms of creating a first-class viewing experience our 75” Samsung smart TV exceeds our expectations! We often use our Samsung smart TV to stream movies and other content. The 3-D like depth of field when viewing films such as Lord of the Rings, Dune, and Star Wars makes for a STUNNING visual experience! We frequently watch cable news and sports programs on our Samsung smart TV. The sound quality is great! We also love using the closed captioning feature for virtually all of the movies and programs we watch. We like to use our Samsung smart TV's Ambient mode during the day when we are not actually watching a program. The rotating Ambient screens and sounds are esthetically pleasing to us. Kudos to Samsung for designing building our wonderful 75” smart TV! Much appreciated!

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Jul 27, 2022
Reviewer name: DanielD72
4 out of 5 stars
4 out of 5 stars review

Love people's reactions

[This review was collected as part of a promotion.] This is definitely a statement tv , It covers a great portion of the room and my guest are always fascinated by it . It is very enjoyable to use with all the extra features like art modes and ambiance mode etc. I use it mostly for movies , YouTube, and gaming. It does lag sometimes when it starts up which I don't like because I have to disconnect the tv to restart it and get it to work again not sure why it does that but other than that I do recommend it. I love how I don't have to buy batteries for the control anymore , I simply turn it up side down and let it charge with light or I can connect it to a standard wall charger which is amazing. The tv speakers are definitely loud without the sound bar as well.Definitely looking to buy the next size up but later in the future , can't wait to see how that one performs.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Oct 5, 2022
Reviewer name: Robpri
5 out of 5 stars
5 out of 5 stars review

Very happy with my purchase.

[This review was collected as part of a promotion.] This TV does it all. Very clean picture and refresh rate. Watch a lot of sports and no issues keeping up with the action. Also purchased the matching sound bar but the sound from the tv speakers is really good. Gaming settings make it easy and smooth transition to our XBox.

Review from Samsung US
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Sep 29, 2022
Reviewer name: TVlife
4 out of 5 stars
4 out of 5 stars review

Boom boom best quality

[This review was collected as part of a promotion.] My son use all day long for Playstation or YouTube channel...he love it because of quality and image show for games are amazing. The samsung tv is too friendly to use. Samsung cellphone to Samsung TV super easy to stream photos or videos.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341