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Customer reviews for SAMSUNG 65" Class QN85BD-Series Neo QLED 4K Smart TV - QN65QN85BDFXZA for
SAMSUNG 65" Class QN85BD-Series Neo QLED 4K Smart TV - QN65QN85BDFXZA
4.7 out of 5 stars
stars
736 ratings672 reviews
  1. 5 stars82% (604)
  2. 4 stars13% (93)
  3. 3 stars3% (19)
  4. 2 stars1% (6)
  5. 1 star2% (14)

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Showing 221-230 of 672 reviews
Jul 26, 2022
Reviewer name: Camsheldon
5 out of 5 stars
5 out of 5 stars review

Bang for the buck

[This review was collected as part of a promotion.] When my 65” Roku tv died I knew I wanted a Samsung to replace it. The brand is known for high quality. In addition, the set-up is incredibly easy and the picture is super clear and great for movies.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Oct 7, 2022
Reviewer name: FirstTimeBuyerLong
4 out of 5 stars
4 out of 5 stars review

Great Picture, Terrible UI

[This review was collected as part of a promotion.] The picture on this TV is stunning but like most Samsung products, the UI in clunky, slow, and apps need to get reinstalled constantly. I would suggest getting a box to go with this tv and use it as a monitor.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
reply from Samsung Brand Ambassador

FirstTimeBuyerLong, We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN85BD TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Specialist

Oct 25, 2022
Reviewer name: Kimloo
5 out of 5 stars
5 out of 5 stars review

Crispy clear picture

[This review was collected as part of a promotion.] Recently upgraded from a 40 inch tv to this 85” 4K. Pleasantly surprised with the picture quality. And for smart home integration with the rest of the Samsung appliances, the tv notifications are very useful and cool

Review from Samsung US
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Apr 27, 2022
Reviewer name: liljayp1
5 out of 5 stars
5 out of 5 stars review

Great Samsung 75” QN85B Samsung QLED 4K Smart TV

[This review was collected as part of a promotion.] This 75” QN85B Samsung Neo QLED 4K Smart TV is PERFECT ! Out of the box it is super easy to assemble and setup. It took us only 5 minutes to get everything done and the TV quickly recognizes all connected devices and does the rest. There are soo many options to enhance and improve an already AWESOME TV. The TV is soo thin and looks very good, the picture is actually Theatre quality all in this Samsung TV. I can easily navigate thru the channels and the TV options (Sound/Picture/Smart Options/Contrast/App Casting/Multi view) just to name a few. The multi-view option is by far my favorite out of all the extras, I can watch multiple content on the TV and easily switch between the 2 and this is definitely a game changer. The design of this TV is superb, super thin, black glossy frame and very sturdy pedestal to hold the TV. The Clarity is so crystal clear, I can actually see every aspect of what's being played on the TV and there is NO blurring or un-matched coloring. I like having all the streaming content readily available on the home screen, which is laid out and designed perfectly. The suggestions of content to watch and all the different content will keep me occupied and thoroughly entertained. As far as the color content of the TV, words can't express how crystal clear, vibrant and clean it is when watching the content. I am very surprised at how massive the TV is, yet it enhances my viewing greatly and compliments my living room décor, viewing the TV at any angle or place in my living room is no problem at all. I really like the enhanced Solar Powered remote which has replaced all the remotes I needed previously to control all my connected devices to my old TV. Not only is the TV Smart, so is the remote, it is sleek, not cluttered with buttons and I like that it can be charged either just by the plug in cord or own it's own by sunlight. My excitement about this TV can't be contained, I've never had a Smart TV and owning this Samsung has reminded me how great the brand is and what I have been missing in a Samsung Smart TV. I will definitely remain a Samsung customer and can't wait to show it off to family/friends and tell co-workers. Overall, the 75” QN85B Samsung Neo QLED 4K Smart TV gets a 10 OUT OF 10 from me and again my excitement is extreme and I will definitely enjoy this TV for many years.

Review from The Insiders
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Jun 4, 2022
Reviewer name: Ddixon8812
5 out of 5 stars
5 out of 5 stars review

Excellent quality and craftsmanship.

[This review was collected as part of a promotion.] The picture quality of this Samsung TV is unparalleled by any other I've owned. The menues are very easy to navigate. I love how fast everything loads. This being my 2nd Samsung TV, I will never buy another brand. It is extremely impressive!

Review from Samsung US
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Jul 27, 2022
Reviewer name: CraggleTooth
5 out of 5 stars
5 out of 5 stars review

Love my Samsung Tv

[This review was collected as part of a promotion.] Picture quality is very good. Colors are vibrant. I have been really happy with the sound of the speakers alone without any sound bar or additional speakers. I love the smart features and not having to have a Roku or Apple Tv connected. We use the Alexa features daily. We turn it on and off using Alexa, change the volume, and connect to different HDMI ports. The Alexa has been surprisingly a great addition. I am pleased with the refresh rate. I honestly don't have anything negative to say other than my last Samsung tv swiveled which I did like and which would come in handy in rare circumstances. This tv does not swivel. That would be my only complaint. Overall, I am super happy with this tv for the price that was paid. I am a big fan of all things Samsung! I've never had a product of theirs that I wasn't pleased with.

Review from Samsung US
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Oct 5, 2022
Reviewer name: Broken
3 out of 5 stars
3 out of 5 stars review

Excellent picture but lots of bugs

[This review was collected as part of a promotion.] Used as my bedroom TV, picture quality is phenomenal but dislike the new home feature. Miss the old home that would just pop up at the bottom of the screen. Also lots of bugs including the remote frequently not working properly, screen flickering, and not properly controlling secondary devices such as game consoles. My older Samsung works a lot smoother and more consistent than this newer version.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
reply from Samsung Brand Ambassador

Hi Broken, We appreciate your thoughts on the Home Screen, as well as the remote and image issues you're experiencing. For optimal performance, please make sure you've got the latest firmware version installed on your QN85BD TV. You can check this by going to: Home > Menu > Settings > Support > Software Update. If you're still having remote issues, please try the following steps to reset your remote: 1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset. 2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow. 3) The ENTER key is the button in the center of your directional ring. While your screen may flicker when connecting an HDMI-enabled device (such as a game console), you may also want to ensure you've adjusted some of the energy efficiency features designed to reduce power consumption. You can adjust or disable Brightness Optimization, Brightness Reduction, Motion Lighting, or Contrast Enhancer by going to: Menu > Settings > All Settings > General & Privacy > Power and Energy Saving. So that we can better understand what type of game console you're having connectivity issues with and provide you with further help, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info ~ Samsung Specialist

Aug 23, 2022
Reviewer name: Tatorhead956
5 out of 5 stars
5 out of 5 stars review

This product has very great features

[This review was collected as part of a promotion.] I love to watch my outdoor channels. I just love great deep colors that this TV produces. I love how beautiful and clear the water colors are when viewing fishing programs on the OLED TV. I would love to ouw one some day.

Review from Samsung US
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Oct 25, 2022
Reviewer name: hotbubblieblonde
4 out of 5 stars
4 out of 5 stars review

great tv ,but with a few issue's

[This review was collected as part of a promotion.] I prechased my tv around 5-6 months ago and I just love it! this is my thoughts on it.plus: love this tv. great picture with many features and i love the no battery remote.with user friendly help menu. cons: this tv is easy to hack. i've had to call a few times because my password keeps changing and i keep getting logged out. of coarse i do have a fire stick so im not sure if the hacker is in my tv due to that. anyway, all in all, very please with this tv. have braged to all my friends on who good is it with great features.

Review from Samsung US
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May 27, 2022
Reviewer name: tvreviewer33
5 out of 5 stars
5 out of 5 stars review

This tv is a life changer

[This review was collected as part of a promotion.] I used this tv for gaming and it's amazing the picture is incredible the colors are just gorgeous its a completely different experience, in a good way and the repose time is surprisingly clean for a tv i dont think it gets any better. watching movies are unreal

Review from Samsung US
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