Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for SAMSUNG 65" Class QN85BD-Series Neo QLED 4K Smart TV - QN65QN85BDFXZA for
SAMSUNG 65" Class QN85BD-Series Neo QLED 4K Smart TV - QN65QN85BDFXZA
4.7 out of 5 stars
stars
736 ratings672 reviews
  1. 5 stars82% (604)
  2. 4 stars13% (93)
  3. 3 stars3% (19)
  4. 2 stars1% (6)
  5. 1 star2% (14)

Member photos

  • +187 images
Sort by |
Showing 111-120 of 672 reviews
Oct 25, 2022
Reviewer name: Garcia
5 out of 5 stars
5 out of 5 stars review

Top quality image

[This review was collected as part of a promotion.] Got this tv a few weeks ago and let me tell you. Best purchase ever. Image is very good,i was afraid on how to handle such a big tv but i had no problems at all built quality feels and looks nice. I would definitely recommend it!

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Jun 8, 2022
Reviewer name: Mguzman2
4 out of 5 stars
4 out of 5 stars review

Beautiful Picture

[This review was collected as part of a promotion.] This is an amazing upgrade from my previous Samsung tv. The picture quality really surprised me but what shocked me was the audio quality as well. The tv can go up in volume and still sounds great. Back to the picture quality. I'm a huge sports person so basketball and baseball look amazing! I'm having a small issue with the power button not working properly but it's probably I'm doing myself. 4.7/5 recommend this tv.

Review from The Insiders
Helpful?6MSFCO3SMOG113868809341
reply from Samsung Brand Ambassador

Hi Mguzman2, It's great to hear you're enjoying the picture and sound quality upgrade with your 65" QN85B TV, and we appreciate you sharing your experience with the remote not working properly. If you press any key on the remote and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote: 1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset. 2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow. 3) The ENTER key is the button in the center of your directional ring. If you're still experiencing issues, please know we're here to help! You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist

Aug 6, 2022
Reviewer name: Alfonso717
5 out of 5 stars
5 out of 5 stars review

Beautiful picture

[This review was collected as part of a promotion.] Absolutely love the picture quality. The rendering is unmatched in my opinion. My only issue is with the smart functions. The smart features on the television are lacking in my respects. To overcome this shortfall we invested in a Roku ultra. This combined with the tv makes the watching experience memorable.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Apr 30, 2023
Reviewer name: DarthMauldo
1 out of 5 stars
1 out of 5 stars review

Not Great, Not Cheap

I expected way more from a trusted brand. The tv is a let down. The picture quality is no better than my 5 year old TLC. No matter how I change the settings there is a lot blur, pixelation, no matter if I am streaming or watching a Blu Ray. Unfortunately, there's a lot of lag, too. In the terms of pressing the remote buttons to make a selection. It will also randomly but frequently lose sync with sound. Meaning that the moving lips will not match the audio. I have to CONSTANTLY reset the tv. If I could return this I would.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Jul 29, 2022
Reviewer name: LockNStep
3 out of 5 stars
3 out of 5 stars review

Could be better

[This review was collected as part of a promotion.] Overall the TV is solid. Performs well with features that I like. Unfortunately Samsung forces thier Samsung Plus Channel to be selected as the default channel source. Meaning no matter what you watched before you turned the TV off, that app is automatically selected when you power the TV back. Other problem is no matter what you do to change it, the TV software is designed to auto default thier app back as the primary viewing source. Its a headache, I have 2 Samsung TV and the both do the samething. Why is an electronics company trying to force this on thier customers? Content on the Samsung PLus isnt even good. I WOULD NOT BUY ANOTHER SAMSUNG UNTIL THEY CORRECT THIS WITH A SOFTWARE UPDATE!

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
reply from Samsung Brand Ambassador

LockNStep, While your QN85B TV may currently default to Samsung’s TV Plus app, please know you can choose what your TV does when you turn it on by going to Menu > Settings > All Settings > General & Privacy > Start Screen Option > Autorun Smart Hub 1) Enabling Autorun Smart Hub automatically launches the Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature. 2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu. If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Specialist

Aug 4, 2023
Reviewer name: Tom T
5 out of 5 stars
5 out of 5 stars review

Television worth every dollar

Color off the scale, vibrant and excellent for sports and movies. The audio is very good but when paired with a Samsung soundbar with Q-Symthony the sound is enveloping and shake the floor at the right volume. Integrates easily into the Samsung Smarth Things app which can help with setup. Overall, this television was an excellent purchanse.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Aug 23, 2022
Reviewer name: Ladydianeg12
5 out of 5 stars
5 out of 5 stars review

Amazing color great sound fanrastic extra channels

[This review was collected as part of a promotion.] We absolutely love this TV. The clarity of the picture is amazing. Surprisingly the sound is very good but becomes exceptional with a sound bar. The extra channels that Samsung provides really give you a lot more options, we highly recommend this TV

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
May 29, 2023
Reviewer name: DallasDave
5 out of 5 stars
5 out of 5 stars review

Amazing Picture and Samrt hub!

WE have had this T.V. for about 5 months now. The first movie that we watched on it was Top Gun: Maverick and it was amazing to watch the movie on this amazing Samsung Neo QLED 4K Smart T.V.! I would recommend this T.V. to anyone! Setup was easy peasy!

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Jul 26, 2022
Reviewer name: BigTVgamer
5 out of 5 stars
5 out of 5 stars review

Crisp colors, fast interface, great for 4K gaming

[This review was collected as part of a promotion.] This is a great TV for 4K gaming. It works flawlessly on a Xbox Series X. Because of the fast processing speed, there's no real need to switch on Game Mode, which reduces graphic fidelity. Movies and shows look crisp with excellent color pigments. I use a sound bar so I cannot comment on the built in speakers. Although with a TV this size, a sound bar is a necessity if you're filling a large room with sound anyway. The black is about as dark as any non-OLED monitor will get, which is to say, never truly black. But that's a small price to pay to make burn-in isn't a thing, unlike OLED. The other features, like being able to mirror your phone work well, although I do wish the gallery function worked a little better. For example, if you have a party and are streaming pictures, the gallery will go through all the pictures but won't start over again, just hang on the last pic. But that is a nitpick for an excellent TV. Get one.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341
Oct 6, 2022
Reviewer name: Samsungfan
4 out of 5 stars
4 out of 5 stars review

Color is Beautiful!

[This review was collected as part of a promotion.] I love the tv the color is beautiful. It is easy to navigate and figure out. The sound is great and is by far everyone's favorite tv in the house. My only problem is the remote is ultra sensitive. There is limited buttons on the remote, which is nice. However, if you accidently bump it, it will change the channel quickly on you. Often turning off the tv. The other issue is the tv does disconnect from the internet often. You have to restart the whole tv to get it back on. I wish when you close out a streaming app, it would close all the way instead of having to go through each app and finding the exit button. That is more of a software issue.

Review from Samsung US
Helpful?6MSFCO3SMOG113868809341