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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 451-460 of 1,653 reviews
Jan 3, 2021
Reviewer name: GrandmaB4u
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Good “ice box”

[This review was collected as part of a promotion.] Runs quietly; both freezer & main compartment keep food apparently chilled. The deep shelves in door(s) provide nice storage for small items. I don’t like fingerprints on the stainless steel (I use alcohol wipes to remove them). Chose because of EnergyStar rating. Note: “ice box” is what we called them when I was a kid!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jun 28, 2022
Reviewer name: Edwin22
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Compact and excellent performance

[This review was collected as part of a promotion.] Choose this model for tight utilty room space. Good arrangement of storage features in refrigerator section. Had ice maker kit installed which has worked flawlessly. Ice cube bin easy to remove. One shortcoming, no light in freezer which hampers finding items, otherwise extremely satisfied with unit.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jan 27, 2021
Reviewer name: Herbus
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Clean stainless steel front

[This review was collected as part of a promotion.] Keeps things cool, but some minor problems. 1. No light in the freezer. 2. Clean front panel, but impossible to keep clean without exterior handles. 3. Bottom door does not fully close without a nudge.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
May 13, 2021
Reviewer name: TMD71
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love this fridge!

[This review was collected as part of a promotion.] My old fridge was quite a bit smaller so I needed a nice, big fridge. Also, one of the selling points for me was the glass shelves. In my old fridge any bottle I put in tipped over. Plus the freezer is large enough to hold a lot more than my old one. I love this fridge!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Apr 25, 2021
Reviewer name: Graymom
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this refrigerator

[This review was collected as part of a promotion.] We bought this for our garage and love it! The handles are built in eliminating handles to run in to. We love the LED lighting in the refrigerator. Wish there was some light in the freezer also. Works great and no noise!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jul 2, 2021
Reviewer name: MzJones
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sleek Design

[This review was collected as part of a promotion.] We purchased this refrigerator for a small office. We love the size and the design. It fits well in the space we had allocated. The best part is the bright light inside. Easy to see everything inside especially when it is packed full. It fits a lot of stuff inside. The door shelving is wide and you can fit a lot of items on the door. We appreciate the option to not have handles that stick out. The fridge is perfect for our office!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Feb 11, 2021
Reviewer name: KDPC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great fridge

[This review was collected as part of a promotion.] We purchased this refrigerator for an extra refrigerator to have for bottled drinks and other items. I love the LED lighting inside the refrigerator. I wish there was a light in the freezer, but other than that it is very nice.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Nov 21, 2025
Reviewer name: LOUIS
1 out of 5 stars
1 out of 5 stars review

Don't buy?

The compressor was bad when we got it and our food spoiled. It took too long to get it repaired. Now less than 2 years later the freezer has stopped working. This is very disappointing. Now we have to come up with the money to buy another fridge. We certainly won't get this brand again. Customer service was very bad when we tried to deal with the defective new fridge so we're not going to try to contact anyone again.

Helpful?6XWQEFRR7UUF13865023214
reply from LG Digital Customer Care

Hi, Louis. Thank you for sharing your experience with your LG Refrigerator (LTCS20020V) model. We understand how important it is for the freezer and compressor to work reliably to keep your food safe. A helpful step to improve cooling performance is to clean the condenser coils at least twice a year, as dust buildup can cause the compressor to work harder and reduce efficiency. You can find more guidance here: https://www.youtube.com/watch?v=IeXSwCgNNAw. If you need further assistance with service or repair options, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help you directly. ^Juvy

Dec 11, 2025
Reviewer name: Rich
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

New Stainless refrigerator

We are pleased with our purchase of the LG Stainless refrigerator.

Review from lg.com/ca
Helpful?6XWQEFRR7UUF13865023214
reply from LG CareQ

Thank you for sharing your positive feedback! We are delighted to hear you are pleased with your new LG LTCS20020S refrigerator and appreciate you choosing LG for your home.

Sep 27, 2025
Reviewer name: SSSS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Avoid

Need to replace the compressor in less than a month.

Review from lg.com/ca
Helpful?6XWQEFRR7UUF13865023214
reply from LG CareQ

Dear Valued Customer, Thank you for sharing your feedback on your LG LTCS20020S refrigerator. We’re very sorry to hear that you needed a compressor replacement so soon after your purchase—that’s certainly not the experience we aim to deliver. At LG, we’re committed to providing quality products that are built to last, and it’s disappointing to hear that we fell short in this instance. We completely understand how frustrating it can be to experience a major issue with a new appliance. We’d like to help resolve this as quickly as possible. If you haven’t already, please contact our LG Customer Support team at 1-888-542-2623, available Monday through Sunday, 8 a.m. to 9 p.m. Eastern Time. When you call, please have your bill of sale handy so we can review your warranty coverage and assist you efficiently. We truly appreciate your feedback—it helps us improve our products and service. Thank you again for bringing this to our attention. Sincerely, The LG Electronics Team