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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 421-430 of 1,653 reviews
Jul 9, 2022
Reviewer name: Chopper J
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good overall

[This review was collected as part of a promotion.] I bought a few weeks ago and it is working fine. I added the ice maker with no problem. The only issue I have is that it sits lower to the floor than my last refrigerator so I have to watch my toes when closing the lower door.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jul 29, 2022
Reviewer name: Itiswhatitis3
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good for the price but bad smell

[This review was collected as part of a promotion.] I've had this fridge for 2 months now. It's a good fridge does what it needs too. But I can only keep things in there for 3 days max or the chemical smell permeates the food. I've cleaned it with baking soda and vinegar about 5 times now but the smell haven't gone away. I also had the fridge people come look at it and said they smelt nothing? Everyone in my family can smell and taste it but idk. Hopefully it goes away.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

We hate to hear this and thank you for your feedback.^Sandy

Sep 30, 2022
Reviewer name: LG LTCS 20020 S
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

It has great lighting and plenty of room.

[This review was collected as part of a promotion.] I bought this a few months ago. It's working fine. Still have not got my ice maker going yet, I do wish it had a crisper drawer in it though. The people who came sat it up has not leveled it out right. Door to fridge doesn't shut all way and or closes too hard.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki

Jun 26, 2021
Reviewer name: Boyé
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect for the garage!

[This review was collected as part of a promotion.] This fridge/freezer was a good price for the size. We waited a few days to plug it in to make sure the refrigerant was settled from bringing it home from the store. I would say my only complaint would be that it took about 3 days for the fridge and freezer to get completely cooled while full. That seemed longer than normal. Otherwise, this serves as great extra cold food storage.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Apr 25, 2022
Reviewer name: RichMcd
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Chronic intermitant failures even after repairs

This refrigerator model has had chronic intermitant electrical failures. Tripped my circuit breakers. Then we tried another outlet. Tripped that one. They had a tech out who did a software update. Still problems. It's intermittant. sometimes 3 days, a week, etc. Can't afford to keep loosing food due to spoilage.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Oct 23, 2021
Reviewer name: Amathonn
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Easy purchase

The process of buying online from Sam's was a breeze and even saved me money. We had a chance to examine this refrigerator in a big box store and were impressed with it and I'm impressed with the quality but upon setting it up we discovered it was not as easy to organize as my old refrigerator.

Helpful?6XWQEFRR7UUF13865023214
Aug 17, 2022
Reviewer name: Foxy Moxy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG 20 cu. ft. top freezer refrigerator

[This review was collected as part of a promotion.] I bought my LG fridge about 6 weeks ago and have been enjoying it. Everything works out perfectly. It is quite when it is on. I love it because the freezer is on the top and it is easier to look for things inside than when the freezer is on the bottom. It is nice to have the built-in handle so nothing is puking out. The stainless steel outside looks good and easy to clean.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Sep 23, 2022
Reviewer name: Cindy007
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well Designed

I bought this a month ago and am so happy I did. We really needed an extra refrigerator and there were a lot of choices but the design of this one was really the only one that made sense. A lot of the new refrigerators have giant shelves on the door and not really much interior room. This one has a nice balance and plenty of room inside.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
May 13, 2021
Reviewer name: TMD71
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love this fridge!

[This review was collected as part of a promotion.] My old fridge was quite a bit smaller so I needed a nice, big fridge. Also, one of the selling points for me was the glass shelves. In my old fridge any bottle I put in tipped over. Plus the freezer is large enough to hold a lot more than my old one. I love this fridge!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Oct 8, 2023
Reviewer name: hks23
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Door causes pain

This refrigerator is working well since I bought it. However, the lower door is too low whenever I open it. It scrapes my right foot, I then incur painful bruises and I have dropped dishes on the floor. My previous fridge door was higher and I never had this problem before.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Customer Care

We read your feedback, and we apologize that the LG 20 cu. ft. Top Freezer Refrigerator (LTCS20020S) did not meet your expectations and caused you inconvenience. Your feedback is highly valuable to us, as it provides a fresh perspective that helps us improve our services and shape future product developments. We'd also like to know more about your concern. To do so, please send us a private message on Facebook or Twitter (X) using @LGUSSupport containing the product details of your unit, or you may also visit these link directly: http://spr.ly/6422uo71I and http://spr.ly/6423uo71L to check the basic troubleshooting guides on how to level your LG Refrigerator. We're looking forward to assisting you.