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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 421-430 of 1,643 reviews
Feb 4, 2021
PJEARLEY
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LIFE IS GOOD

[This review was collected as part of a promotion.] Simple, basic, functional , adapts well with ALL interior designs Exterior wipes ABSOLUTELY spotless. Interior is smooth and easy to wipe clean. Glass shelves are a big plus for several purposes. Vegetables and fruits stay fresh so much longer with designated humidity control. LG LIFE IS GOOD AND JUST GOT BETTER.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Sep 20, 2023
Bryan Kim
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Have a stock the repair parts.

[This review was collected as part of a promotion.] I bought this with believing a good brand name and quality. But it was not enough cold in the freezer room due to not working the fan just after a year purchased. The problem is not available repairing parts in LG parts department.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Customer Care

Hey there, Bryan. Thank you for taking your time in leaving us a review regarding your 20 cu. ft. Top Freezer Refrigerator. We rely on our customers, like you, to let us know what we're doing right and wrong so we can continue to provide the best experience possible. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information, or call us at (800) 243-0000, and we'll be happy to assist. ^Anthony

Dec 25, 2021
1LGx
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Replacing Old Equipment

[This review was collected as part of a promotion.] Was looking to replace an old upright freezer to save money. After serious consideration I was able to condense into an old refrigerator. Now I have replaced both old units into a 22 cf refrigerator that will pay for itself in a few years of operation savings. And I can’t hear the new unit run.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jul 14, 2023
Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of room

We were in the market for a new refrigerator and had considered many brands and sizes. This fits perfect in our kitchen and has ample room for our garden produce. The crispers are fantastic! More than enough freezer space for ice and meat. The best purchase we have made in a long time!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
May 9, 2022
meowist
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So quiet!

[This review was collected as part of a promotion.] I bought this LG top-freezer refrigerator a month ago to replace a fridge I'd bought in 1996. I'm so happy with my purchase! I wish I'd done this years ago. I love the sleek simplicity of the design. Even though my new LG refrigerator takes up less space in my kitchen, the inside capacity is much greater than my previous fridge. I cook with lots of fresh veggies, so the large veggie drawers are a big plus. One of my favorite features is how quiet the motor is. I used to feel a sense of relief when the motor would shut off on my old fridge. My new LG is so quiet that I barely notice it. The attached photo shows just the bottom of my new fridge, and the treasure trove I found under the old one. My new LG refrigerator has another plus: it sits close enough to the ground that my cat, Lily, probably won't be losing her toys underneath!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Apr 25, 2022
RichMcd
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Chronic intermitant failures even after repairs

This refrigerator model has had chronic intermitant electrical failures. Tripped my circuit breakers. Then we tried another outlet. Tripped that one. They had a tech out who did a software update. Still problems. It's intermittant. sometimes 3 days, a week, etc. Can't afford to keep loosing food due to spoilage.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC.^Sandy

Jan 24, 2023
Garage Frig
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disapointment follow by Great Joy

[This review was collected as part of a promotion.] Bought this refrigerator about 2 weeks ago, plug it in and with in 12 hours the unit failed. Contacted the warranty department and within a few minutes the process started and with in a couple days we received updates and a promise of repair. The Technician, Timothy Wilbanks, arrived on time, diagnosed the issue and with in 90 minutes had the unit up and running. This was a spare unit so time was not an issue. Timothy was very pleasant and knowledgeable and knew exactly what to do.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social Media

We want to thank you for taking this time to communicate with us about your experience regarding your LG refrigerator. It fills us with pride to know that our product and service are valued by our community. We're so glad you liked our warranty department's and Timothy’s work! We'll make sure to pass this along; this will surely make their day. We look forward to your next product review. Have a great day ahead! -Cazz

Jun 3, 2021
TonyGresz
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent fridge for low cost

[This review was collected as part of a promotion.] We have had this fridge for about one month now. I had to change the door swing to match our installation location. This is a bit tricky but not difficult for anyone mechanically inclined. The fridge has nice arrangements for the shelves and drawers. The freezer is larger than other fridges with this total capacity. Temperature control is excellent. It is also very efficient based on the power use rating.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Oct 8, 2023
sab001
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Replacement fridge

[This review was collected as part of a promotion.] We purchased this as a replacement of a fridge that lasted 24 years. It does what it needs to do by maintaining the appropriate temperature. An ice maker is optional. It would have been nice if that was already included.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Feb 12, 2021
JKBRS
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] The fridge was delivered about three weeks ago and it's been great so far. The freezer and fridge are both very spacious and it is very quiet when it runs. Only negatives so far is that I wish it included a deli drawer and a third shelf on the door.

Review from lg.com
Helpful?1QJF566W4K0H13865023214