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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 391-400 of 1,653 reviews
Apr 5, 2022
Reviewer name: Pumpkins
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I really like my new LG refrigerator!

[This review was collected as part of a promotion.] This refrigerator gives me plenty of room, wide door space for a gallon of milk, and lots of bottles and condiments! The LED light inside brightens up the unit immensely! The freezer gives me plenty of space, and I like the shelf for a second layer of items so it is not packed under everything and can't be found!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Feb 13, 2021
Reviewer name: JLepere
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Refrigerator

[This review was collected as part of a promotion.] I bought this for a replacement for our spare refrigerator in the basement. I really like the extra capacity in the freezer as that is one of the reasons I chose this one. Once I adjusted the shelves in the main area, I can actually have more spare food and drink. Overall, a great replacement for years to come.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jan 31, 2022
Reviewer name: Csisterbell
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Surprisingly small inside

I bought this because the dimensions would work in my kitchen. My previous refrigerator was the same size, but had more room inside. This LG's crisper drawers are small and tight! Celery does not fit if you have other vegetables in the drawer. It has a super large top freezer which takes away from the refrigerator space. I would prefer more refrigerator space than freezer. Very disappointed in my decision to buy this refrigerator.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

Thank you for taking the time to share your feedback Constance. This will be shared with our research and development team. ^Jennifer

Jan 18, 2022
Reviewer name: marcaspencer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Minor flaw, but customer service fixed

[This review was collected as part of a promotion.] We had this installed at our vacation condo. Looks and performs worlds better than what we ;t had previously Much more inior room. However, when we returned to the condo, we noticed some frost in the freezer. Turned out that the bottom seal of the freezer compartment had a minor air gap. You couldn't see it unless you opened the frig compartment and looked at the freezer seal from below. I called LG customer service and they had a repairman out the next day even though this was a summer vacation location.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
May 12, 2023
Reviewer name: fecogcer
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Forget your magnets

The surface of this item will not hold magnets, so it cannot be stainless steel. My family photos are still seeking a new display location. The surface will glisten quite well if you use a stainless steel polish. The item does work as advertised so far.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We’re so sorry that the product did not meet your overall needs. This will be considered for our continuous improvement. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Apr 9, 2022
Reviewer name: Plant lady
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Does the job

[This review was collected as part of a promotion.] I bought this, as I am an LG buyer (I have 4 LG tv's (Oled (2) and 2 smart. They stopped making phones, and that is good. but I have LG 4k dvd/bluRay player, and regular blu ray players all LG. The refrigerator cools rapidly and the freezer is just right.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Feb 21, 2024
Reviewer name: Amberlina
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome features.

I love my refrigerator. It is large and roomy. I am able to store many items and my refrigerator doesn't look crowded or junky. The freezer section holds days of meat and other items. I'm glad I made this selection, because it holds more than I thought. Great purchase.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 31, 2021
Reviewer name: Time to shop
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The short-lived LG

[This review was collected as part of a promotion.] For the ten months that I had my LG LTCS 20020S top loading freezer/ refrigerator, it worked fine. It kept the freezer freezing cold and the refrigerator below 40°. Then it didn’t. All the food in the refrigerator had to be tossed, but we did manage to salvage some freezer food. Thanks LG, we appreciate the refund. Now I just have to remove the refrigerator, shop for a new one, clip the label in half(?) and send in a picture along with providing all the other information for my refund. Gotta go, time to shop for a new refrigerator.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Aug 20, 2021
Reviewer name: DRWILLI
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Garage Refrigerator

[This review was collected as part of a promotion.] Selection process was very easy. Needed to replace garage refrigerator after 20 years. I was able to upsize my existing unit by 3.5 cu ft for the same price. After receiving the unit it became apparent very quickly that this additional space would come in very useful. Haven’t touched any controls since the unit was initially powered. Both freezer and refrigerator space cooled to appropriate temps within hours. Had just a bit of an issue with the delivery process but that definitely was not a manufacturer’s issue.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Mar 27, 2021
Reviewer name: hcap
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Basic Refrigerator

[This review was collected as part of a promotion.] This is a smaller size basic refrigerator. No freezer light. No meat/cheese deli drawer. It runs quietly and chills/freezes well. Perfect as a second refrigerator for beverages, special occasion foods and overflow from main fridge. The stainless finish on the doors is a fingerprint magnet. Keep a cloth handy for wiping. I wish the textured steel gray that is on the side and top was on the doors as well.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214