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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 381-390 of 1,643 reviews
Feb 5, 2024
Raytouchstone
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice and big

[This review was collected as part of a promotion.] I bought this refrigerator about 2 years ago and it worked perfectly until a few weeks ago. Now it's not so good. Won't cool or freeze. Gonna need some help I've been using my 20 year old one. Really would like to have it working again. Help!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Digital Care Team

Hi there, we know that the love affair has to continue. LG wants to salvage this relationship between you and your LG refrigerator. Let's work together and get this freeze under control. Send a private message using the handle @LGUSSupport to our social media department with the serial/model number and a good contact number. We'll be waiting with an extra jacket to wrap up in when the chill winds blow again from your LG freezer. ~Tanisha

Mar 16, 2021
Nancy Ky
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Better after repair!

[This review was collected as part of a promotion.] After waiting for 2 months for delivery, all went well for about 5 days. Then the fridge portion was not cooling and frost developed in the freezer. Fortunately we had an excellent repair man from LG who found a frozen clogged tube leading from freezer to fridge. He defrosted it and reset the balance so all is well now! We like the space in the freezer and fridge.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Apr 29, 2021
Smokey54
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect

[This review was collected as part of a promotion.] We just wanted a basic fridge didn't need a bunch of useless bells and whistles, we did add an ice maker though. Love how big the door shelves are. It's super quiet and plenty big for the two of us.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Sep 16, 2022
kgpdx
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Height restricted space limits choices

I've had this new refrigerator for about 3 weeks. My choices are limited because I live in an old house with ceiling cabinets that restrict height. So far I'm mostly happy with my choice. My old refrigerator/freezer had the air circulation vents in places that were easily blocked. The new one has them more strategically placed so we can maximize the space without restricting air flow. I like the design of the produce drawers too. In the old one they were angled in the back which limited what could go in them. There are a couple drawbacks that I've noticed in 3 weeks. While the freezer is within the temperature safe zone with the factory setting, the refrigerator is not. It only keeps it cold to about 45 degrees. I needed to move it colder a notch to get it to read in the safe zone. Also, the seal on the refrigerator door rubs on the lower corner of the hinge side and keeps the door from closing easily. I have to make sure to push it harder to get it to close. I'm expecting that may cause seal problems later on so I hope the Home Depot extended warranty will cover it if it fails. I've also read other reviews that mention the bottom of the door being low to the floor and catching their foot when closing. Yup, I get that too. And I have hit my head on the freezer when standing up after bending over to access something in the back of the refrigerator, but I had that problem in the old one as well. I do wish it had included the small drawer on the second shelf and some bin dividers for the door bins, but I do appreciate how quiet it is. I'd like to do a review in six months to a year to report back how it is holding up.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Apr 6, 2021
Mary111344
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the ice maker!

[This review was collected as part of a promotion.] We went from a refrigerator with an in door ice/water dispenser to a French door LG. The ice maker is in the top freezer drawer and makes perfect ice with no clumping from thawing and refreshing. Everything in the refrigerator section is so easy to reach.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jan 4, 2024
Zeker64
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

It's a good refrigerator when it runs

[This review was collected as part of a promotion.] I bought this refrigerator a year ago so far is had a new computer board and new fan for the refrigerator from December 15th 2023 until December 29th 2023 I was without a refrigerator food Christmas was shot not very happy

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Digital Care Team

Hey there! We understand how important your refrigerator is to your home. Have you ever had your refrigerator serviced? If so, please send us a private message on social media so we can look into your case and do everything we can to assist you. Remember, we're always here to help! ^ Diego

Feb 26, 2021
Kristine3
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great second refrigerator

[This review was collected as part of a promotion.] This is a wonderful second refrigerator for our home. It maintains the temperature well, has a sleek outside look, lots of room in the frig area, and classy look inside. The only reason I did not give it five stars is because there is not a light in the freezer.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Apr 5, 2022
Pumpkins
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I really like my new LG refrigerator!

[This review was collected as part of a promotion.] This refrigerator gives me plenty of room, wide door space for a gallon of milk, and lots of bottles and condiments! The LED light inside brightens up the unit immensely! The freezer gives me plenty of space, and I like the shelf for a second layer of items so it is not packed under everything and can't be found!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Mar 14, 2021
Elaineg19
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great price and perfect size

[This review was collected as part of a promotion.] I received this refrigerator the end of January (1 1/2) months ago! It was the perfect size for a second refrigerator! It is running very quiet and has kept the food cold and frozen(freezer) as expected! I did not want a 2nd refrigerator with all the extra gadgets! I was very pleased to find that it held a sufficient amount of food for its size!

Review from lg.com
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Aug 13, 2023
Jezeebella
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Quality & Great Price

Delivered about a month ago. Intentionally purchased smaller fridge than what I've had in the past, so it's been a wee bit of an adjustment. Took me a while to check & recheck fridge + freezer temps since the way the air circulates differently compared to previous refrigerators but all is set as I want now. Door shelves are sturdy. LED lighting is great - easy on the eyes yet bright. Love the sleek styling w/o handle. Will admit I truly miss a meat keeper in the fridge section and wish door shelving allowed flexibility of placing butter keeper on other side. My other (larger) fridge had split glass shelving so I could "scatter" placement based on various content sizes, so I really miss that, too. I will add that when looking at any brand or model, at least in my price and style range, the split shelving simply isn't available. Still, I knew there would be a trade off when I purchased. The veggie bin temp settings seem to keep my veggies much better than previous refrigerators I've had. Overall, I am very pleased with my purchase so far.

Review from lg.com
Helpful?1QJF566W4K0H13865023214