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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 381-390 of 1,653 reviews
Jul 10, 2021
Reviewer name: WylieGirl
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great for an extra refrigerator

[This review was collected as part of a promotion.] bought this to replace my old fridge that stopped working. It is a very nice fridge, but I would have liked it if I could position the shelves to accomodate a 2 ltr soft drink bottle. It's just a bit too short and I have to lay the bottles down (a bit inconvenient). otherwise, it seems great and the freezer section (without the ice maker) seems to be a little be spacier than my last fridge.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 31, 2021
Reviewer name: Time to shop
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

The short-lived LG

[This review was collected as part of a promotion.] For the ten months that I had my LG LTCS 20020S top loading freezer/ refrigerator, it worked fine. It kept the freezer freezing cold and the refrigerator below 40°. Then it didn’t. All the food in the refrigerator had to be tossed, but we did manage to salvage some freezer food. Thanks LG, we appreciate the refund. Now I just have to remove the refrigerator, shop for a new one, clip the label in half(?) and send in a picture along with providing all the other information for my refund. Gotta go, time to shop for a new refrigerator.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Feb 5, 2024
Reviewer name: Raytouchstone
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice and big

[This review was collected as part of a promotion.] I bought this refrigerator about 2 years ago and it worked perfectly until a few weeks ago. Now it's not so good. Won't cool or freeze. Gonna need some help I've been using my 20 year old one. Really would like to have it working again. Help!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Digital Care Team

Hi there, we know that the love affair has to continue. LG wants to salvage this relationship between you and your LG refrigerator. Let's work together and get this freeze under control. Send a private message using the handle @LGUSSupport to our social media department with the serial/model number and a good contact number. We'll be waiting with an extra jacket to wrap up in when the chill winds blow again from your LG freezer. ~Tanisha

Aug 13, 2022
Reviewer name: DEBNY
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice fridge

I really like the fridge and it works well, however, I am not thrilled with the stainless steel. The fingerprints are awful and when you clean it there are so many streaks. This was not offered in fingerprint resistance stainless steel so I'm not sure how much of a difference that would make.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

We hate to hear this and will be happy to pass your feedback along to our product developers.^Sandy

Oct 30, 2023
Reviewer name: Nonnaof7
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Second Refrigerator

We purchased this refrigerator last month to replace one that no longer worked. It's the perfect size for a second refrigerator. We keep extra food and drinks in it so we never run out of something we need when preparing a meal. It's especially handy when we have family visiting and they bring so much food and drinks with them. The interior is well lit with plenty of room. We keep the temperature set to 3 and it's perfect for both the refrigerator and freezer. It's very quiet and has a sleek look to it. We are very pleased with this purchase. Ronna

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jan 2, 2021
Reviewer name: Julie stainless steel
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I love this refrigerator!

[This review was collected as part of a promotion.] This is by far the best refrigerator I have ever used. It freezes food very quickly and keeps the refrigerator area nice and cold. There is ample shelves and drawers, and looks fabulous too! The stainless steel look is new to me, and I'm loving it!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Apr 29, 2022
Reviewer name: Young dinosaur
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great second refrigerator

[This review was collected as part of a promotion.] We bought this refrigerator as a supplement to our main one. When we have company and the extra space for overflow food this refrigerator fits the bill. It is placed in our garage which can become very warm but it works well keeping the food and frozen items cold. It is roomy and well laid out inside. It is easy to open and close the doors.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 24, 2022
Reviewer name: aCap
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

love it

[This review was collected as part of a promotion.] I needed a backup refrigerator for my basement and it is perfect. I did not want and ice maker so the freezer is very spacious. The refrigerated part is also large. Very nice looking refrigerator that works well. Would definitely recommend.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Feb 24, 2022
Reviewer name: Cat06
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Lots of space and good looking

[This review was collected as part of a promotion.] Only had this for a couple weeks, but am very pleased I purchased this. Lots of space both in the freezer and in the refrigerator. Looks great in my kitchen as well. Very quiet running, can't hear it.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 7, 2023
Reviewer name: Harry Dis Appointed
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Second thing to go wrong

A few months after we received our new refrigerator I noticed a noise coming from the back of the unit. I removed the panel and found a piece of plastic that had become unglued, and was being hit by a fan. I cut off the poly piece, reinstalled the back panel, and all was well, until one of the door shelves broke last month, 14 months into my ownership. Not a good sign…

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Social Media

Hey, Harry! We're dishearted to hear that your new refrigerator has been experiencing these issues, and we'd love to address them with you as a team! If you could please reach out with the link below, it'll be our pleasure to see what we can do about your door shelf. https://www.lg.com/us/support/contact ^Ian