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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 201-210 of 1,634 reviews
Jun 9, 2021
Bittersweet
5 out of 5 stars review

Verified Purchase

Wonderful refrigerator.

[This review was collected as part of a promotion.] This refrigerator is sleek, quite, nice and everything you can imagine! The price is right and you can never go wrong with a stainless steel refrigerator. Honestly this is the best refrigerator I’ve ever purchased. The top freezer works amazing! I am highly satisfied with the quality and space it has. I even decorated it it ;) That’s how in love I am with it!

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Sep 23, 2022
Cindy007
5 out of 5 stars review

Verified Purchase

Well Designed

I bought this a month ago and am so happy I did. We really needed an extra refrigerator and there were a lot of choices but the design of this one was really the only one that made sense. A lot of the new refrigerators have giant shelves on the door and not really much interior room. This one has a nice balance and plenty of room inside.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Sep 26, 2022
rchbih
5 out of 5 stars review

Verified Purchase

Very quiet

Oud old refrigerator stopped working, and we chose this LG model as a replacement. I had to reverse the doors, but the instructions were easy to follow. It took a couple hours to do that. My only complaint is that I would like a light in the freezer. The refrigerator is very quiet, and cools perfectly.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Oct 6, 2023
Dorolei122
1 out of 5 stars review

Verified Purchase

Not cold, not happy

[This review was collected as part of a promotion.] We bought this fridge in July and are not happy. Fridge is always at 55, freezer ices up every few weeks and fridge is even warmer. Door is too low too the ground, hits my bare feet. Shelving in the door impractical, huge handles of crisper drawers in way of lowest possible door shelf. Not cooling is the biggest issue, though. Light is always on. Technicians have not scheduled appointment.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG US Support

We can only imagine how frustrating it must be to wait for repairs, and we apologize for any inconvenience caused. Our technicians are doing their best to attend to everyone's needs as quickly as possible. You can get assistance by sending a direct message to our LG Social Media team on Facebook or Twitter using the hashtag @LGUSSupport. Kindly include the repair number of your refrigerator in the message. Thank you for your patience. ~Rita

Feb 1, 2022
swblake
5 out of 5 stars review

Verified Purchase

Exactly the kind of fridge we wanted...

[This review was collected as part of a promotion.] Six months in, we couldn't be happier. We were coming from another brand (came with the house) that had lots of bells & whistles, but we neither wanted nor needed them. Enter our LG LTCS20020S, a traditional fridge but with LG reliability. We couldn't be happier! It does everything we want, very well, and at a sweet price point to boot.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Jul 26, 2021
iceman2021
3 out of 5 stars review

Verified Purchase

Basic refrigerator - does the job

[This review was collected as part of a promotion.] We needed a new refrigerator quickly. This was one of the few available due to the microchip shortage. I had to reverse the door due to out kitchen layout. The process was tricky, and the bolts and screws did not fit cleanly in the new holes on the opposite sides. Doors are now misaligned and fix documented in the owners manual did not fix the problem. Storage on the door is limited. Interior lighting is poor. There is no light in the freezer.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Apr 19, 2021
MamaO04
5 out of 5 stars review

Verified Purchase

Great value

[This review was collected as part of a promotion.] The night I ordered this fridge, the one my was using stopped working. We had to wait a week and a half for delivery, but it was worth it! I thought this was going to be a smaller apartment sized fridge, but it's that nice balance between a small fridge and a full sized fridge. I love how we can add an ice maker in the future. The humidity controlled drawers are nice, even if you don't keep fruits and veggies separate.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Mar 9, 2024
Mellenb
1 out of 5 stars review

Verified Purchase

Never again

[This review was collected as part of a promotion.] I will never again purchase an LG product. After only one and a half years of owning my refrigerator, the fan went. I had to buy a new fan and it will be installed this week. I should have read reviews on the LG appliances before, not after, the purchase

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Digital Care Team

Hi Mellen, We understand that you have already made progress towards resolving the issue. We are here to provide our assistance and ensure that everything goes smoothly so that your unit can continue to make your life comfortable. We appreciate your patience and the time you have taken to work on this matter. Please feel free to reach out to us if you need any further updates or assistance.~ Tanisha.

Jan 4, 2022
Wed73
5 out of 5 stars review

Verified Purchase

Works great

[This review was collected as part of a promotion.] Needed to replace old refrigerator that was noisy and always seemed to be running. What a difference, ice cream stays hard, never hear it running and butter compartment seems to keep the butter a little softer.

Review from lg.com
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Jul 17, 2022
Sapper
5 out of 5 stars review

Verified Purchase

Great Refrigerator

[This review was collected as part of a promotion.] We bought this refrigerator last month. It is a great value for what we spent. It replaced and old Refrigerator of a different make, but similar. The shelves are great and keep everything we keep in it at a good temperature. I set it once and that is it. It has plenty of space, the door shelves are deep and spacious. Our model does not have an ice maker (we did not need one, this being a second machine). The freezer section is very nice and open. Again, the door shelves are deep and generous.

Review from lg.com
Helpful?1QJF566W4K0H13865023214