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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars1,656 ratings1,634 reviews
  1. 5 stars64% (1,056)
  2. 4 stars19% (308)
  3. 3 stars6% (97)
  4. 2 stars3% (54)
  5. 1 star9% (141)

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Showing 211-220 of 1,634 reviews
May 12, 2021
Hawki
5 out of 5 stars review

Verified Purchase

excellent value for the features and major product

[This review was collected as part of a promotion.] was happy to find a brand name refrigerator like LG for such a reasonable price. We definitely wanted separate controls for the frige and freezer which it has . and a lot of space in the door. Very happy with it to date..

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Dec 9, 2022
JRZJohn
4 out of 5 stars review

Verified Purchase

Nice, but not perfect

We bought this online right before Thanksgiving. Seems like an excellent refrigerator. More deep than wide. Shelves fit gallon containers. Cools really well. But no light in the freezer like my old one. LED lights in fridge that I don’t know how you change if you have to. OVERALL, so far only had it three weeks working really good.

Review from lg.com
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Oct 20, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

Great refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator about a month ago and it’s been super. Nice size holds everything I needed to hold and keeps everything good in cold or frozen. Would highly recommend it to anybody looking for a refrigerator with the freezer on top

Review from lg.com
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Jun 7, 2023
bdcosmo
5 out of 5 stars review

Verified Purchase

Very nice

We've had this new refrigerator for about a month. It was a huge upgrade from our old one. Very bright lighting, easy to see everything. It cooled off very quickly with no need for adjustment to the factory setting. If I had any criticism at all it would be the lack of a "meat drawer" but that's easy to overlook and isn't really an issue.

Review from lg.com
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Aug 7, 2023
Harry Dis Appointed
3 out of 5 stars review

Verified Purchase

Second thing to go wrong

A few months after we received our new refrigerator I noticed a noise coming from the back of the unit. I removed the panel and found a piece of plastic that had become unglued, and was being hit by a fan. I cut off the poly piece, reinstalled the back panel, and all was well, until one of the door shelves broke last month, 14 months into my ownership. Not a good sign…

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Social Media

Hey, Harry! We're dishearted to hear that your new refrigerator has been experiencing these issues, and we'd love to address them with you as a team! If you could please reach out with the link below, it'll be our pleasure to see what we can do about your door shelf. https://www.lg.com/us/support/contact ^Ian

Feb 21, 2021
One time
2 out of 5 stars review

Verified Purchase

Awsum unit for the price

[This review was collected as part of a promotion.] This unit has plenty of space it looks nice also light inside is great only problem is our tows get caught under door door very low dont understand why door is low so that your tows can get jammed up

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

May 7, 2021
dunedude
4 out of 5 stars review

Verified Purchase

great frig

[This review was collected as part of a promotion.] it's so quiet you can tell that it's on. It's very well lit inside the drawers are easy to use. It is a little complicated to change the swing of the door from right-hand or left-hand but it can be done

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Sep 5, 2021
SuBrinkley
3 out of 5 stars review

Verified Purchase

Functions as expected

[This review was collected as part of a promotion.] We bought this in Aug, just before Hurricane Ida hit us. The fridge functioned as per our expectations. Only physical aspect that needs a little tweaking is that it seems smaller than the cubic feet mentioned in the specs.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jul 15, 2021
Busy grammie
5 out of 5 stars review

Verified Purchase

Lucky pick

[This review was collected as part of a promotion.] Never have to replace appliance during a shortage. To tell the truth, this was the 4th pick to get a new fridge. It only took one week to get here and I love it. Lots of space on shelves and wider shelves on doors. Easy to set controls and a huge freezer compartment. What else can you want.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Oct 18, 2023
May C
5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] I brought this a year ago how ever the motor stopped working a year in but I still have it a 5 star because LG came to my house a couple days after I contacted them and replaced the motor in my freezer in less than 15 minute. And it’s working like new again.

Review from lg.com
Helpful?1QJF566W4K0H13865023214