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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 211-220 of 1,653 reviews
May 12, 2021
Reviewer name: Hawki
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

excellent value for the features and major product

[This review was collected as part of a promotion.] was happy to find a brand name refrigerator like LG for such a reasonable price. We definitely wanted separate controls for the frige and freezer which it has . and a lot of space in the door. Very happy with it to date..

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jul 18, 2021
Reviewer name: bwilan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Small

[This review was collected as part of a promotion.] Bought this model it look big in the store get home put all the stuff back in from old 20 c-foot fridge twenty years old ,and it only has two door shelfs ,no cold meat slide out ,they just don`t make them like they use to!

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Mar 27, 2021
Reviewer name: hcap
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Basic Refrigerator

[This review was collected as part of a promotion.] This is a smaller size basic refrigerator. No freezer light. No meat/cheese deli drawer. It runs quietly and chills/freezes well. Perfect as a second refrigerator for beverages, special occasion foods and overflow from main fridge. The stainless finish on the doors is a fingerprint magnet. Keep a cloth handy for wiping. I wish the textured steel gray that is on the side and top was on the doors as well.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jan 31, 2022
Reviewer name: ET0310
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good fridge for home

[This review was collected as part of a promotion.] I bought this in October 2021 and have been using it since then. This is very spacious and really good for a family. It really haven't given me any trouble till now. For someone who doesn't need like an icemaker and all this is a good buy.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Mar 7, 2021
Reviewer name: mike585
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

great design for smaller space refrigerators

[This review was collected as part of a promotion.] Had our new LG refrigerator for a little over a month now, couldn't be more happy with how it looks and performs. Quiet running, and versatile storage with movable shelves. We have a limited space for our fridge, and this model was one of very few that would fit and still provide adequate storage. Plus the stainless exterior is fantastic.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jun 26, 2022
Reviewer name: Unhappies Customer
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

LG Service is very poor

Had a warranty issue 2 weeks ago and am still waiting for LG to contact me with a resolution. The freezer barely freezes ice cubes, has heavy ice formation, while the main refrigerator barely keeps things cold. We have wasted food, and still do not have a plan from LG to repair the refrigerator. The refrigerator is 90 days old.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

We hate to hear this and apologize for the delays in repair. After reviewing your case we see our locator team is trying to locate a service center to accept the repair.^Sandy

Oct 6, 2022
Reviewer name: Autumn Equinox
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

LG stainless steel refrigerator

My husband and I purchased this refrigerator to replace our old Amana that died. This LG refrigerator is okay, keeps things cold and no mechanical problems as of yet. However our issues are that it is so deep and shirt that reaching back is annoying, sounds trivial but it's a pain when you are using it daily as most people do. The freezer is nice and cold but there is frost everywhere seems old fashioned to have this problem. Also no lights in the freezer. One more thing to note that the stainless steel finish is ridiculous, always dirty so although it cleans easily you have to clean it every single day...ugh. Overall I would say we are not happy with our purchase but too late now unfortunately.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

Thank you for taking the time to communicate with LG about your experience with your LG fridge. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Feb 25, 2023
Reviewer name: LG customer 01117
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG LTCS20020W Refrigerator

[This review was collected as part of a promotion.] I received my refrigerator during the Super bowl. It has worked great. I have kept it on the default settings and it has kept everything nice and fresh. It fits perfectly in the area we needed it in. The inside is quite spacious and items are easy to put in and get out. The Freezer area on top also works great at keeping items frozen and fresh when defrosted. The Freezer is also very roomy and items here are easily accessible. This is a great full-size refrigerator with a solid freezer to go with. I am confident it will last as long as the old one did.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Nov 14, 2021
Reviewer name: Disappointed camper
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a happy camper.

Not happy at all with my refrigerator. The freezer door pops open every time we shut the refrigerator door also refrigerator and freezer doors hit each other when they are opened at the same time. The worst part is that I had to apply Velcro on a brand new appliance in order to keep my freezer door from opening. Purchased it a few months back to installed it in our new kitchen in our camp. It seems to work well if we could only keep the freezer door closed.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 10, 2023
Reviewer name: daswog
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Trips GFI

I have received 2 of these units and sent both back. With both units the variable frequency compressor and its control unit trip the GFI circuit. LG customer support says the problem is with my electrical system so I had my electrician check everything out and there are no issues. New building codes require GFI for all circuits in the kitchen and garage so I can't use this model unless I want to put it in my living room.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

Hi, daswog. Thanks for reaching out. Hopefully you were able to get your fridge fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly