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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
4.3 out of 5 stars
stars
1,665 ratings1,643 reviews
  1. 5 stars64% (1,059)
  2. 4 stars19% (310)
  3. 3 stars6% (99)
  4. 2 stars3% (54)
  5. 1 star9% (143)

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Showing 191-200 of 1,643 reviews
Sep 28, 2022
V Lem
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect fit for our needs

Bought this fridge to replace an older one during a remodel of our summer cabin. This fridge was absolutely the correct size we needed for the space we had available. Yes LG makes bigger, fancier, more expensive units but this absolutely fit the bill. Thanks for having a selection of smaller units.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Oct 28, 2021
LG fridge 2021
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Had it for 9 months and it stopped working

[This review was collected as part of a promotion.] I bought this in January 2021. It stopped working and although it has been fixed. Trying to get a repair person to come out was inconvenient. We both work and they did not work around our schedule. My husband had to take time off of work to accommodate them. You would think it would be the other way around. Also had to throw out hundreds of dollar of food on a fridge that is less then a year old. Very unexpected. I will not be purchasing an LG product again.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Aug 13, 2022
DEBNY
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Nice fridge

I really like the fridge and it works well, however, I am not thrilled with the stainless steel. The fingerprints are awful and when you clean it there are so many streaks. This was not offered in fingerprint resistance stainless steel so I'm not sure how much of a difference that would make.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from Social Media

We hate to hear this and will be happy to pass your feedback along to our product developers.^Sandy

Aug 21, 2021
Bethboats
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Serves its purpose

[This review was collected as part of a promotion.] Trying to find a refrigerator with inventory at a premium, this was the only one that would fit my space. It works well, ample storage for a single person. I wish there was a light in the freezer section, a cold meat storage tray in the fridge and the best would have been to have the freezer below not above. But given my old refrigerator had quit, I didn’t have the luxury of waiting. So yes, a good value for the price.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Oct 30, 2023
SingaporeTom
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG Refrigerator

[This review was collected as part of a promotion.] We have had the refrigerator for a couple of weeks. It keeps food well. We wish the freezer had a light. I wish the main compartment had a drawer for meat and the door had another shelf. Overall we are very happy with it. It’s very quiet compared to our previous refrigerator.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Nov 30, 2022
SzyR
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

The great and not so great features of the LTCS200

I purchased this refrigerator 2 weeks ago. The interior and exterior design is thoughtful and well executed. Interior LED lighting gives it an air of sophistication and adjustable shelving gives great flexibility. The unit so far is operating as advertised. Two features should be added to make it perfect, LED lighting for the freezer compartment and more clearance on the bottom of the door so it doesn't hit your foot.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Oct 22, 2023
Failed by LG
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Failure of Warranty satisfaction.

I purchased this refrigerator about 10 months ago and it failed.to cool the refrigerator section. Up to that point I was very satisfied with the product. However the warranty claim process was terrible. Seven weeks weeks carrying ICE to make this box usable as an ice box. I particularly felt insulted by LG's continued delaying tactics.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG

Hello. Thank you for sharing your experience with your LG Refrigerator. Your feedback about the refrigerator section failing to cool after 10 months and the extended warranty claim process is important—especially when you had been satisfied with the product until that point. We appreciate you highlighting the impact of the delay and how it affected your daily use. For reference, you can explore LG refrigerator support and warranty resources here: https://www.lg.com/us/support/products/refrigerators. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cooling failure and warranty service delay issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

May 11, 2021
Deb70
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice and Roomy!

[This review was collected as part of a promotion.] I bought this about 6 weeks ago. I am really liking it! It’s very roomy with adjustable shelves. I really like the door shelves. They are enclosed on the front so things cannot slip through, rather than just a slat. It has a nice large freezer compartment. I am pleased with the overall quality.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Apr 6, 2021
traveling
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

as advertised

[This review was collected as part of a promotion.] Size was my main concern, and this product fit the bill. I trust LG products from past experience. If I had any concerns, it would be the depth of the fridge. It is difficult at my age to see into the back. Although I knew this from the beginning, I do miss external handles.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
Dec 25, 2023
Schmeck
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I was disappointed with a few features it did not have. It did not have a bulb in the freezer, or a handle to open the door. In the freeezer I like a wider space to put things on the door. I also expected it have an ice maker.

Review from lg.com
Helpful?1QJF566W4K0H13865023214
reply from LG Digital Care Team

We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. ~Tanisha