Hi, Tom123bx4. Thanks for reaching out. We're sorry to hear that you have the fridge model that has no freezer light. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

We see that you left a 2-star review. However, the details about your experience are disappointing. We want to thank you for bringing your concerns to our attention. We look forward to the opportunity to discuss how we can rectify the issues being reported. We have several options available for contacting us. This is how you can get our private message via live chat: http://spr.ly/6423PImmZ Email: http://spr.ly/6424PImmw Facebook Messenger: LG Global Twitter: @LGUSSupport; http://spr.ly/6425PImmb; or Customer Support: 800-243-0000. ~Tanisha

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to accommodate you. ^James.