Hey Val. We understand you have questions about your LG warranty and need some help. Please let us know if this has been resolved and how we can help further. Private message us on social media @LGUSSupport with your contact information, model, and serial number. We want to make sure you get the help you need. ^David

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hi, Randy. Thank you for sharing your experience with the LG Refrigerator (LTCS20020S) model. It’s great to hear that the refrigerator is back to running smoothly again and that the technician was able to address the issue right away. The LTCS20020S is built for reliable cooling performance, and we’re glad it’s serving your home well again. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

We sincerely hate you had to do this and thank you for taking the time to provide us your feedback.^Sandy