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Customer reviews for LG 20 cu. ft. Top Freezer Refrigerator for
LG 20 cu. ft. Top Freezer Refrigerator
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4.2 out of 5 stars
stars
1,675 ratings1,653 reviews
  1. 5 stars63% (1,061)
  2. 4 stars19% (314)
  3. 3 stars6% (100)
  4. 2 stars3% (55)
  5. 1 star9% (145)

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Showing 1,431-1,440 of 1,653 reviews
Jan 4, 2024
Reviewer name: Vanessa Butler
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I brought this product a month ago and I glad I did.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Dec 26, 2022
Reviewer name: Geese1481
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Broken at the 3 month mArk

Bought this in October and died in December. Been waiting 2 weeks and it’s still not fixed.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Sep 26, 2023
Reviewer name: Frank 49
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Not cooling enough to my liking two technicians say can't do anything

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG Social

Hey there, Frank. Thank you for bringing this to our attention and we want to ensure that you're able to enjoy your refrigerator for many years to come. Sadly, this is not the case and we'd like to further investigate. Please get in touch with us for your queries by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our customer support line at (800) 243-0000, and we would be glad to help. ^Anthony

Aug 20, 2021
Reviewer name: Patti1223
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great buy

Love LG products and this is a great refrigerator lots of room in the freezer too

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Sep 28, 2023
Reviewer name: SadCook
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Good refrigerator Very quite! With fixing Problem

I bought the refrigerator in March 2023 and both shelves have had to replaced.

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LG US Support

Hello there! We are sorry to hear that the LG Refrigerator's shelves had to be replaced so soon. We appreciate your feedback and would like to invite you to share it with us on our LG feedback page, https://www.lg.com/us/support/feedback. Your valuable input will help us make necessary improvements to our products in the future. ~Rita

Jul 27, 2023
Reviewer name: Hotpuppy52
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent appliance at a reasonable price

Have owned appliance for a few months and am pleased with its form and function

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Jul 29, 2021
Reviewer name: Asim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what we needed

Perfect for use as an extra fridge. We have placed it in the garage.

Helpful?6XWQEFRR7UUF13865023214
Feb 1, 2021
Reviewer name: Subra
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

It nice and compressor sound is low Working good Front door stainless is getting dirty

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
Aug 3, 2021
Reviewer name: Eric 2020
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Never worked

I have had this frig for 2 months and has never worked right

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Dec 3, 2021
Reviewer name: Donaldc777
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible warranty department

Fridge worked great for 6 months then it went out and never worked again

Review from lg.com
Helpful?6XWQEFRR7UUF13865023214
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane