Hi, Randy. Thank you for sharing your experience with the LG Refrigerator (LTCS20020S) model. It’s great to hear that the refrigerator is back to running smoothly again and that the technician was able to address the issue right away. The LTCS20020S is built for reliable cooling performance, and we’re glad it’s serving your home well again. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support by private message via Twitter or Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane